B TECHNICAL SUPPORT
3Com provides easy access to technical support information through the variety of services described in this appendix.
On-line Technical Services
3Com offers worldwide product support seven days a week,
24 hours a day, through the following
■3Com Bulletin Board Service (3ComBBS)
■World Wide Web site
■ThreeComForum on CompuServe
■3ComFactsSM automated fax service
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available via modem or ISDN seven days a week, 24 hours a day.
Access by Modem
To reach the service, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:
Country | Data Rate | Telephone Number | ||
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Australia | up to 14400 bps | (61) | (2) | 955 2073 |
France | up to 14400 bps | (33) | (1) | 69 86 69 54 |
Germany | up to 9600 bps | (49) | (89) 627 32 188 or (49) (89) 627 32 189 | |
Hong Kong | up to 14400 bps | (852) 537 5601 | ||
Italy (fee required) | up to 9600 bps | (39) | (2) | 273 00680 |
Japan | up to 14400 bps | (81) | (3) | 3345 7266 |
Singapore | up to 14400 bps | (65) | 534 5693 | |
Taiwan | up to 14400 bps | (886) (2) 377 5838 or (886) (2) 377 5840 | ||
U.K. | up to 14400 bps | (44) | (144) 227 8278 | |
U.S. | up to 14400 bps | (1) (408) 980 8204 | ||
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