Using AUTO-ANSWER, HOW AUTO-ANSWER Works | Ultratec PRO80TM specification

C H A P T E R

7 USING AUTO-ANSWER

HOW AUTO-ANSWER WORKS

You can turn on Auto-Answer when you are going to be away from your Superprint Pro80 and unable to answer calls. It will answer the call and record text messages for you. When the Superprint Pro80 answers calls, it sends both the Relay Voice Announcer message and the Auto-Answer memo.

The Relay Voice Announcer is a recording of a woman’s voice that says, “Please use text telephone or dial relay.” If you programmed in the Relay number, it also reads the telephone number for the local relay service. For more information, see “The Relay Voice Announcer” on page 20.

Auto-Answer sends a message that reads, “YOU HAVE REACHED AN ANSWERING MACHINE, PLEASE LEAVE A MESSAGE, GA.” To

change what is sent, see “Editing the Outgoing Message” on page 32.

After the outgoing message has been sent, the caller can type a message for you to read. The Superprint Pro80 saves the message in memory, prints the message and adds 1 to the number of calls which is displayed. The Superprint Pro80 hangs up when nothing has been received for 45 seconds.

AUTO-ANSWER MEMORY

The Superprint Pro80 will store approximately 100 short messages. The exact number of messages depends on the amount of space available in shared memory. If the memory does get full, “MESSAGE MEMORY FULL” is added to the last entry and the Superprint Pro80 stops saving messages. However, it continues to answer calls as long as the printer is on. The total number of calls is still counted and all messages are printed. If the printer is off and the memory is full, then the Superprint Pro80 stops answering calls.

Auto-Answer does not record voice messages.

If a someone calls you by voice and reaches your Superprint Pro80 while Auto-Answer is on, he or she will hear the Relay Voice Announcer message. This message explains that the caller should either use a TTY or call using a relay service.

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Ultratec PRO80TM Using AUTO-ANSWER, HOW AUTO-ANSWER Works, AUTO-ANSWER Memory, Auto-Answer does not record voice messages

Contents

Using Your Superprint PRO80 First Edition August First Printing Ultratec, Inc Acknowledgement Table of Contents Troubleshooting Battery CareTurning Off the Auto-Answer Relay Voice Remote Message Retrieval Option General Precautions Safety InstructionsBattery Precautions F E T Y I N S T R U C T I O N S i i S a F E T Y I N S T R U C T I O N S Introduction Features Auto-Answer Relay Voice AnnouncerCall Progress Keyboard Dialing and Redialing Front View Overview of the Superprint PRO80Back View Special Function Buttons T R O D U C T I O N N T R O D U C T I O N Connecting Power & Phone Line SetupT U P Connecting a Telephone Setting Pulse or Tone DialingConnecting a Signaler Determining Telephone Line Type When opening a new roll of paper Installing Printer Paper Why are Date & Time important? Setting the Date & Time Placing a Call Calling & AnsweringDial a Number that You Type You have three options with the Dial button What are GA and SK? Dial a Number that is Saved in the DirectoryA L L I N G & a N S W E R I N G REDIALING... is displayed followed by the telephone number Redial the Last Number Automatically Redial Automatically Redial a Busy Number Special Dialing Requirements Call Progress Answering a Call Conversation Etiquette About Conversations Conversation MemoryReviewing Conversations Clearing Conversation Memory Interrupting During a Conversation InterruptingResponding to an Interrupt Message Turning off Interrupt Advanced Calling Using the Greeting to Answer a CallGreeting Editing the Greeting Message Relay Voice Announcer Voice AnnouncerAnswering a Call with the Relay Voice Announcer Help people recognize a TTY call Send Memo What is a Memo?Emergency Dial Programming the Relay Voice Announcer Phone Number Programming the Emergency Number Relay Dial with E-TURBOTurning E-Turbo On Programming the E-Turbo Relay Phone Number Available User Preference Settings Placing a Call Using Relay Dial with E-Turbo Programming the Relay Phone Number Placing a Call Using Relay DialPress Enter . ** Relay Number Saved ** is displayed Place a Relay call with one button Wait for Response WAY CallingTransferring Calls D V a N C E D C a L L I N G Using Memos Using MemosSaving a NEW Memo I N G M E M O S 2 Printing a Memo Editing a MemoClearing a Memo You can print all of the Memos at once Saving a NEW Telephone Number Using the Directory800 555-HEAR 800 Printing a Directory Entry Editing a NumberClearing a Directory Entry Clearing the Dialing Directory HOW AUTO-ANSWER Works Using AUTO-ANSWERAUTO-ANSWER Memory Auto-Answer does not record voice messages Turning AUTO-ANSWER OFF Turning AUTO-ANSWER onReviewing Messages Editing the Outgoing Message Saving a Password Setting the Number of RingsCan I check messages when I am away from home? Reading Auto-Answer Messages Remotely Here is a Sample About Caller ID Using Caller IDTurning on Caller ID Caller ID OFF is displayed Press the Caller ID button when Auto- Answer is also on When Receiving CallsViewing Caller ID Information Reviewing Caller ID Entries Enter . **CLEARED** is displayed You can print all of the Caller ID entries in memory Display This is Shows this Meaning Caller ID Displays6085551234 Ultratec INC What is VCO? What is REQUIRED?Over VCO You will need Using the Telecommunications Relay Service TRS HOW to Place a VCO CallCalling Directly Person I am calling does not have a TTY Where can I learn more about VCO? Is there an additional charge for using VCO and TRS?What is HCO? VCO Information S I N G V O I C E C a R R Y O V E R V C O Options Button There are several features programmed by the Options buttonCode Set the Clock Turbo Turbo CodeAuto ID Leave Auto ID on all the time Dialing Prefix Dial Using Interrupt Printer ButtonPrint Font Print Case Print Dialing Directory Print all Caller ID EntriesPrint all Conversations Print all Memos Sticky Keys Communication Codes Using CodesTurbo Code About Turbo Code Ascii Optional Baudot CodeSelecting Turbo Lock About Ascii Ascii Options Troubleshooting Ascii Calls Care & Repair Battery CareChecking the Batteries R E & R E P a I R 5 Replacing the batteries Exercising the BatteriesA R E & R E P a I R Cleaning Resetting the Superprint PRO80Are you sure you want to reset your Superprint Pro80? Clearing ALL Memory Dialing Problems TroubleshootingDisplay/Connection Problems Repair Power Problems Printer Problems A R E & R E P a I R Specifications FCC Information Specification S D E X 6 Index Message. See Auto-Answer or Memos N D EPage Program KEY Quick Reference