Vixel 335 manual Tro ub l e sh oo ti n g

Vixel Model 335 Installation & Configuration Guide CHAPTER 4 Technical Reference

Tro ub l e sh oo ti n g

Some common troubleshooting situations are listed below with suggested courses of action.

Situation*	Recommended Action
No LEDs are on.	Make sure that the switch is plugged into an adequate AC power
	source (shown in “Operating Conditions” on page 59).
	Cycle power to the switch.
The switch’s Fault	One or more enclosure fans may have failed, or an over-temperature
	condition may exist. Contact an authorized service person.
LED is on.
	If the switch’s Fault LED remains lit, the switch requires repair.
	Contact an authorized service person.
The Mgmt Present	Contact an authorized service person.
LED is off.
The Mgmt Present	Power cycle the switch to see if the condition clears.
	If the Mgmt Present LED continues to blink (and POST has already
LED is blinking
	completed), firmware may be corrupt or hardware may have failed.
continuously.
	Contact an authorized service person.
	Check the following items:
The Enet Active LED	• Ethernet RJ-45 connection to the Vixel 335 Managed Storage
	Switch.
is off during an
	• Ethernet connection to the Ethernet switch.
ethernet connection.
	• Power status of the Ethernet switch.
	• Power status of the Vixel 335 Managed Storage Switch.
	Check the following items:
	• Ports (LEDs and SFPs).
The Switch Op LED is	• Cabling.
off or flashing.	• Bad / misbehaving HBA / FC controller at the node end.
	Note: The switch automatically recovers all zones for the most
	common failure conditions.

* LEDs that are on are illuminated; LEDs that are off are extinguished.

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