WorkCentre Pro 555/575 Advanced Features Guide
708P84302
 Welwyn Garden City AL7 1HE
 Table of Contents
 WorkCentre Pro 555/575
 Receiving Documents
Dialing Methods
 Transmitting Documents
 Cancelling Jobs
Polling
Mailbox Communications
 10-1
Copying Documents
Reports
 Using the ControlCentre 11-1
 Troubleshooting 12-1
 Appendix a Installing Options
Appendix B Ordering Supplies
Appendix C Maintaining the Product
 Energy Star
 Finding Information in the Advanced Features Guide SAG
Introduction
 Product Data Sheet Appendix D
Troubleshooting Chapter
Installing Options -Appendix a
Environmental Specifications Appendix E
 Environment Specifications Appendix a
How to Use this Manual Chapter
Basic Troubleshooting Chapter
Information provided by the User’s Guide
 Document Conventions
Send header 1.Inside Outside Off
 Introduction
 Introduction
 Using the Menu Mode
Programming the Machine
 Keys used in Menu Mode Operation
Key Key Description
 To program a Menu feature using the scroll keys
Menu map Fax features
To program a Menu feature using the Menu Numbers
 Menu Flow Map
 Programming the Machine
 Programming the Machine
 Character Entries
Keys used to Enter Characters
 Character Code Table
 Replacing Characters
Entering Characters
Correcting Characters
Name 40 max
 Deleting or Inserting Characters
Xerx
 Direct Access Function Keys
 Setting Up the Phonebook
Planning the Phonebook
 Pre-setting Speed Dial Numbers
 Speed Dial Number 999
Fax Number 128 max
 Alt Number
Name
Fax options
 Send Later
 20max
PWD20max
 Press One Touch Or Enter
 Modifying or Deleting Speed Dial Numbers
Already assigned Speed Dial Number 3.Retain Delete Modify
 Pre-setting One Touch Numbers
One touch keys
 Alt Number
 Send Later
 Fax Speed
 Programming the Machine
 Modifying or Deleting One Touch Dial Numbers
Already assigned One touch key 3.Retain Delete Modify
 Pre-setting Group Numbers
Group dial number 1999
 Group dial number 9999
Enter speed dial or One touch
Press OT or speed dial or Enter
 Programming Group Send
Phonebook 1.Speed dial
Group nbr 9999
 Deleting or Modifying a Group Number
Already assigned Group dial number 3.Retain Delete Modify
 Filling out the One Touch Label
 Setting the Department Codes
To setup Department Codes
Set dept. code 2.No Yes
 Set dept. code 1.Recover setting New
Master code
 Dept. number
Dept. code
 To add or change Dept. codes, press
Changing the Department Code Settings
Set dept. code 1.Yes
Dept. number Retain Delete Modify
 Programming the Machine
 Error correct-ECM 1.On Off
 Long Original Setting
Long original 1.1m39 Inches Any length
 Redial Count & Interval Setting
Interval Minutes
Redial Times
 Receive Interval
Interval time min
 Resolution & Contrast Setting
Resolution Description Selection
 Scan Resolution 1.Standard Fine Superfine
Contrast 1.Normal Darker Lighter
 Power Saver Setting
Super power save 2.Manual Off Automatic
 Printer power save 1.On Off
Enter time
 Refuse Junk Mail Setting
Refuse junk mail 2.Off
 Ringer Volume Setting
Ringer volume Off
 Alarm Volume Setting
Alarm volume Off
 Key Touch Volume Setting
Key touch volume Off
 Monitor Volume Setting
Monitor volume Off
 Send After Scan Default Setting
When memory full 1.Cancel sending Send scanned
Send after scan 2.Off
 Remote Service Setting
Remote Access
Remote access Off
 Download
Download firmware 1.Anytime No job in memory
 RDC Password
RDC password Set RDC password Password 20 max
 Separator Page Default Setting
Separator Off
 Line Monitor Default Setting
Line monitor Off Alway
 Multi Access Communications
 Multi Access Function Table Local
Local
 Multi Access Function Table Fax Communication
 Multi Access Function Table PC
 Receiving Documents
FAX/TAD
 If the ring pattern is for telephone
 Basic Receive
Setting the Auto Answer Mode
Answer mode 1.Fax Fax/Tad Tel/Fax Manual
Ring to answer
 Setting the Fax/Tad Answer Mode
 Setting the Tel/Fax Answer Mode
Fax/Tad timer
 Setting the Manual Answer Mode
Tel/Fax rings
 Advanced Receive
Collate Fax
Collate fax 1.On Off
 Reduce Receive Fax Setting
Reduce receive Off
 Receive to Memory
Receive to memory Off
 Automatic Secure Receive Setup
Secure Receive
Secure receive 01.Security code
 Default settings 4.Fax receive
New security code Enter security code
 Monday All
Security code
Secure receive Off
Fixed time
 Start stop time 1600-0900
 Completed
Secure Receive Mode Temporary Stop
Secure receive 1.Temporary stop
Jan-31 0223pm 98% Printing
 Discard Extra Setting
Discard extra 1.On Off
 Receiving Documents
 Dialing Methods
 Manual Dial On-hook and Off-hook Dialing
Jan-31 0223pm 100% Auto answer
Communicating
 Alpha Dialing
Phonebook 1.Speed dial Alpha dial Group dial First letter
First Letter Keith Doe Co
 Speed dial Keith Doe Co
Doc. reading P001 Job number 007
 Phonebook
Speed Dialing
Prompt for a Phonebook, select For Speed dial
Dial
 One Touch Dialing
Doc. reading P001 Job number 041
 Doc. reading P001 Job number 052
Keypad Dialing
One Touch key
Fax number 128 max 5551515
 Automatic Redialing
Manual Redial Last Number Off-hook
 Chain Dialing
Chain dial Enter fax number
 Manual Group Dialing
Manual group Enter fax number
Enter more Or press Start
 Already assigned 1.Delete Retain
 Dialing Methods
 Transmitting Documents
Transmission Modes
 Not available in all markets
 Doc. reading P001 Job number 047
Memory
Job Numbers
Jan-31 0223pm 98% Auto answer
 Memory Send or Direct Send Default Mode
Memory send Off
 Memory Send
 Direct Send
Dialing 5551212 Communicating P001 Sending P001
 Direct Send with Memory Send Selected
Direct send Yes
Jan-31 0223pm 80% Enter fax number
 Delayed Start
Manual Send
Send later 0223pm
 Priority Transmission
Priority fax Enter fax number
 Charge Codes
Fax number 128 max 5151212+
Fax number 128 max 5151212+$$$
 Cover Sheet
Effective Range
 Load cover image Yes
Cover Sheet Setup
Cover sheet Off
Press Start to store
 Cover sheet Enter to Name
Sending a Document with a Cover Sheet
Cover sheet Send Print
Cover sheet Enter from Name
 Cover sheet Enter fax number
 Batching
 Confirming a Transmission
 One Time Fax Options
Option Description
 Number of Pages
Number of pages 999
Number of pages Enter fax number
 Listen to Dial
Listen to dial 2.Off
Listen to dial Enter fax number
 Add security code
Send then Poll
Send then poll Off
Send then poll Enter fax number
 Transmitting Documents
 ECM Disable
Error correct-ECM Off
Error correct-ECM
 Secure Send Transmission
Secure Send Off
Secure Send Enter fax number
 Send After Scan Enable
When memory full 1.Cancel sending Send scanned pages
Send after scan Off
 Send after scan Enter fax number
 Using an Account Code
Advanced Transmissions
Enter account code
 Account Code Default Setting
Account code Off
 Transmitting Using a Department Code
Jan-31 0223pm 100% Enter Dept. code
 Resend Stored Fax Default Setting
Resend stored fax Off
Storing time hours
 Resending a Stored Fax
After 2 seconds
Press Keys to view the jobs stored for Resending
 Job number Start Change
 Secure Send Setting
 ITU-T Relay Communications
Initiating Station Setup
Relay Station Setup
ITU-T Relay Transmission
 Set up password Yes
Box number 20 max
SendRelay Enter fax number
 Job Status Key
Cancelling Jobs
Stop Key
Dialing
 Cancel Job Key
Cancel this job? Yes
 Enter to cancel
⊃⊇ to search
 Cancel this job? Job number 043
Send to One number 5551212
 Cancel this job?
Direct Send Jobs
 Cancelling Jobs
 Polling
Polling Communications
 Storing a Document to be Polled
 Storing a Document to be Polled in a Poll-once Box
To store the document in a Poll-once box, press
 Add security code 1.Yes
Security code Secure fax 20 max
 Storing a Document to be Polled in a Multi-poll Box
Scan to be polled 1.Poll -once box Multi-poll box
 Cancelling Documents Stored in a Polling Box
Modifying Documents Stored in a Polling Box
Scan to be polled Poll-once box Multi-poll box
 Already assigned Delete
 Polling a Remote Document Poll-once or Multi-poll Box
Poll one number Enter fax number
Add security code Yes
 Group Polling
 Press Enter or Start
 Continuous Polling
Interval Min 10-70
Start stop time 0800am-0500pm
 Start/stop days Mon-Sat −↓
Continuous poll Enter fax number
 Deleting Continuous Poll Jobs
Already assigned Delete Retain
 Polling
 Mailbox Communications
Mailbox ITU-T Communications
Mailbox Reception Reports
 Setup & Delete 1.Mailbox setup Mailbox delete Done
Local Mailbox ITU-T
Creating an ITU-T Mailbox
 Setup password Yes
Mailbox type Confidential Bulletin board
 If you do not want to assign a password, press Go to Step
Deleting an ITU-T Mailbox
 Storing a Document in a Local ITU-T Mailbox
 Confidential Print Mailbox
To store a document in a local mailbox, press
 Printing a Document Stored in a Local ITU-T Mailbox
 To print from a local mailbox, press
 Poll from mailbox Store to mailbox 5.Delete contents
Deleting a Document Stored in a Local ITU-T Mailbox
 To delete a document from a local mailbox, press
 Remote ITU-T Mailbox
Sending to a Remote ITU-T Mailbox
 Store to mailbox Delete contents
Confidential Print mailbox Send to mailbox
To send to a remote mailbox, press
 Mailbox Communications
 Polling a Remote ITU-T Mailbox
 To poll a remote mailbox, press
 Attaching an ITU-T Sub Address
 Transmitting a Document to an ITU-T Sub Address
SUB20max
 Polling a Document Using a Subaddress
SEP20max
 Mailbox Communications
Load document To poll press Start
 Mailbox Communications
 Setting Up Reports and Lists
Reports
 Activity Report Setup
 Code
Description
 Activity report 01.Set Key default Auto print
Set key default 01.Send & Receive
Auto print Off
 Confirmation Report Setup
 Confirmation 1.Always On error Off
Confirmation Report
 Memory send 1.Always On error Off
Confirmation Report Memory Send
Show first fax Off
 Group send 1.Always On error Off
Group Send Report
 Reports
 Group Poll Always On error Off
Group Poll Report
 Reports
 Relay originator 1.Always On error 3.Off
Relay Originator Report
 Reports
 Reception Report Setup
Reception report 1.Local to mailbox Remote to mailbox
 Reports
 Printing Reports and Lists
Activity Report
Jan-31 0223pm 100% Printing report
 ITU-T Mailbox Report
 Pending Jobs Report
 Department Code Report
 Power Failure List
 Menu Map
 Settings Report
Settings Report
 To print the Settings Report Press
 Reports
 Copying Documents
Making Copies
Copies
 Paper tray 1.Tray Bypass
 Select the Paper Size
Paper size Letter Legal
Thick paper Off
 10-4 WorkCentre Pro 555/575
 Using the ControlCentre
 Setting up the WorkCentre
Setting the Machine Defaults
 Setting up the Telephone Lines
 Using the Power Save features
 Setting the PC’s Date and Time on the WorkCentre
Changing Your ControlCentre Password
 Setting the Fax Send Options
Setting the Cover Sheet and Send Header Options
Choosing How to Send Faxes
 Sending Faxes Using Security
Setting the Redial Options
 Faxing Long Originals
 Receiving Faxes when the Printer is Unavailable
Setting the Fax Receive Options
Setting the Receive Footer Option
Receiving Secure Faxes
 Setting the Receive Interval
 Collating and Reducing Incoming Faxes
Receiving Oversized Faxes
 Setting up a Phonebook
Receiving Faxes to Your PC
Assigning an Individual Fax Number to a One Touch Key
 Using the ControlCentre
 Editing a One Touch Key Entry
 Presetting a Speed Dial Number
Deleting One Touch Key Entries
 Editing a Speed Dial Number
 Presetting a Group Dial Number
Deleting Speed Dial Numbers
 Editing a Group Dial Number
Deleting Group Dial Numbers
 Saving a Phonebook to Your PC
Opening a Phonebook File
 Creating Mailboxes
Creating a Mailbox
 Editing a Mailbox
 Using Department Codes
Setting up Department Codes
Deleting a Mailbox
 Changing a Department Code
Deleting a Department Code
 Confirmation Reports Setup
Printing Reports
 Reception Reports Setup
Printing the Settings Report
 Opening a Saved WorkCentre Settings File
Saving the WorkCentre Settings
Saving WorkCentre Settings to a File
Creating a new WorkCentre Settings File
 Troubleshooting
Self Test
Auto test 1.Auto test Individual test Print test
 Troubleshooting
 Calling for Service
Error Messages and Codes
 12-4 WorkCentre Pro 555/575
 Troubleshooting
 Error Codes
Code Probable Cause Corrective Action
 WorkCentre Pro 555/575 12-7
 Status Code Table
G3 5 0
 Transmission Problems
Problem Check Items
 Reception Problems
 Image Quality
 12-12 WorkCentre Pro 555/575
 Installing Options
Page
Page
Page
Page
Page
 Installing the Optional Paper Tray
Page
Page
Page
Page
 WorkCentre Pro 555/575
 Ordering Supplies
Ordering Supplies
Supplies
 Options
 Setting-up Automatic Supplies Ordering
Setting up the destination
Ordering Supplies Automatically
 Destination setup
Entering the part details
Select supplies 1.Toner Drum
 Enter part number 20 max
Enter quantity Quantity
 Entering ordering details
 Enter ship to name Name 40 max
Enter contact name Name 40 max
Enter tel number Tel number 32 max
Enter ship address Address 64 max
 Printing the order form
 Maintaining the Product
Replacing the Paper
Bypass Tray
Page
 Paper Tray
Page
Page
 Paper size Tray 1 1.LT
 Feeding Envelop Stock
 Replacing the Toner Cartridge
To replace the Toner Cartridge
Page
Page
Page
 Replacing the Drum Cartridge
To replace the Drum Unit
Page
Page
Page
 To reset the counter of the Drum Cartridge
Change drum 2.No Yes
Change drum Are you sure?
 Never perform this operation on any other occasions
 Replacing the ADF Retard Pad
Page
Page
 Cleaning the Machine Cleaning the Cabinet
 Cleaning the Document Scanner
Page
 Cleaning the Paper Pickup Roller and Paper Guide
Page
Page
Page
Page
Page
 WorkCentre Pro 555/575
 Data Sheet
Specification
 JBIG/MMR/MR/MH
 Process Unit is 3000 prints. Supply Toner Cartridge
 WorkCentre Pro 555/575
 Safety Certification and Environmental Compliance
 This product must be earthed
 Laser Safety Information
 120v 60Hz Nominal Markets
Third Party Certification
Radio Frequency Emissions USA
230v, 50 Hz Nominal Markets
 WorkCentre Pro 555/575
 European Certification Approvals and Certification
 Question What is the Electricity at Work Regulation?
UK Electricity at Work Regulation
 Question Is Xerox equipment safe?
Question Is the Xerox equipment in my premises safe?
 Question I require records of all tests
 Environmental Compliance
Environmental ChoiceM
 Swiss Energy
Recycled Paper
Page
 FCC Regulations
Send Header Requirements
Data Coupler Information
Page
 Canadian Certification
Page
 Index
ADF
 INDEX-2
 INDEX-3
 ECM
 INDEX-5
 See also reports
 See also menu map printing a Menu Map
 INDEX-8
 INDEX-9
 See also contrast default setting
 INDEX-11
 INDEX-12
 INDEX-13