WorkCentre Pro 555/575 Advanced Features Guide
708P84302
 Welwyn Garden City AL7 1HE
 Table of Contents
 WorkCentre Pro 555/575
 Receiving Documents
Dialing Methods
 Transmitting Documents
 Mailbox Communications
Cancelling Jobs
Polling
 Reports
10-1
Copying Documents
 Using the ControlCentre 11-1
 Troubleshooting 12-1
 Appendix C Maintaining the Product
Appendix a Installing Options
Appendix B Ordering Supplies
 Energy Star
 Finding Information in the Advanced Features Guide SAG
Introduction
 Troubleshooting Chapter
Installing Options -Appendix a
Product Data Sheet Appendix D
Environmental Specifications Appendix E
 How to Use this Manual Chapter
Basic Troubleshooting Chapter
Environment Specifications Appendix a
Information provided by the User’s Guide
 Document Conventions
Send header 1.Inside Outside Off
 Introduction
 Introduction
 Using the Menu Mode
Programming the Machine
 Keys used in Menu Mode Operation
Key Key Description
 To program a Menu feature using the Menu Numbers
To program a Menu feature using the scroll keys
Menu map Fax features
 Menu Flow Map
 Programming the Machine
 Programming the Machine
 Character Entries
Keys used to Enter Characters
 Character Code Table
 Entering Characters
Correcting Characters
Replacing Characters
Name 40 max
 Deleting or Inserting Characters
Xerx
 Direct Access Function Keys
 Setting Up the Phonebook
Planning the Phonebook
 Pre-setting Speed Dial Numbers
 Speed Dial Number 999
Fax Number 128 max
 Fax options
Alt Number
Name
 Send Later
 20max
PWD20max
 Press One Touch Or Enter
 Modifying or Deleting Speed Dial Numbers
Already assigned Speed Dial Number 3.Retain Delete Modify
 Pre-setting One Touch Numbers
One touch keys
 Alt Number
 Send Later
 Fax Speed
 Programming the Machine
 Modifying or Deleting One Touch Dial Numbers
Already assigned One touch key 3.Retain Delete Modify
 Pre-setting Group Numbers
Group dial number 1999
 Press OT or speed dial or Enter
Group dial number 9999
Enter speed dial or One touch
 Group nbr 9999
Programming Group Send
Phonebook 1.Speed dial
 Deleting or Modifying a Group Number
Already assigned Group dial number 3.Retain Delete Modify
 Filling out the One Touch Label
 Set dept. code 2.No Yes
Setting the Department Codes
To setup Department Codes
 Set dept. code 1.Recover setting New
Master code
 Dept. number
Dept. code
 Changing the Department Code Settings
Set dept. code 1.Yes
To add or change Dept. codes, press
Dept. number Retain Delete Modify
 Programming the Machine
 Error correct-ECM 1.On Off
 Long Original Setting
Long original 1.1m39 Inches Any length
 Redial Times
Redial Count & Interval Setting
Interval Minutes
 Receive Interval
Interval time min
 Resolution & Contrast Setting
Resolution Description Selection
 Scan Resolution 1.Standard Fine Superfine
Contrast 1.Normal Darker Lighter
 Power Saver Setting
Super power save 2.Manual Off Automatic
 Printer power save 1.On Off
Enter time
 Refuse Junk Mail Setting
Refuse junk mail 2.Off
 Ringer Volume Setting
Ringer volume Off
 Alarm Volume Setting
Alarm volume Off
 Key Touch Volume Setting
Key touch volume Off
 Monitor Volume Setting
Monitor volume Off
 Send after scan 2.Off
Send After Scan Default Setting
When memory full 1.Cancel sending Send scanned
 Remote access Off
Remote Service Setting
Remote Access
 Download
Download firmware 1.Anytime No job in memory
 RDC Password
RDC password Set RDC password Password 20 max
 Separator Page Default Setting
Separator Off
 Line Monitor Default Setting
Line monitor Off Alway
 Multi Access Communications
 Multi Access Function Table Local
Local
 Multi Access Function Table Fax Communication
 Multi Access Function Table PC
 Receiving Documents
FAX/TAD
 If the ring pattern is for telephone
 Setting the Auto Answer Mode
Answer mode 1.Fax Fax/Tad Tel/Fax Manual
Basic Receive
Ring to answer
 Setting the Fax/Tad Answer Mode
 Setting the Tel/Fax Answer Mode
Fax/Tad timer
 Setting the Manual Answer Mode
Tel/Fax rings
 Collate fax 1.On Off
Advanced Receive
Collate Fax
 Reduce Receive Fax Setting
Reduce receive Off
 Receive to Memory
Receive to memory Off
 Secure receive 01.Security code
Automatic Secure Receive Setup
Secure Receive
 Default settings 4.Fax receive
New security code Enter security code
 Security code
Secure receive Off
Monday All
Fixed time
 Start stop time 1600-0900
 Secure Receive Mode Temporary Stop
Secure receive 1.Temporary stop
Completed
Jan-31 0223pm 98% Printing
 Discard Extra Setting
Discard extra 1.On Off
 Receiving Documents
 Dialing Methods
 Communicating
Manual Dial On-hook and Off-hook Dialing
Jan-31 0223pm 100% Auto answer
 First Letter Keith Doe Co
Alpha Dialing
Phonebook 1.Speed dial Alpha dial Group dial First letter
 Speed dial Keith Doe Co
Doc. reading P001 Job number 007
 Speed Dialing
Prompt for a Phonebook, select For Speed dial
Phonebook
Dial
 One Touch Dialing
Doc. reading P001 Job number 041
 Keypad Dialing
One Touch key
Doc. reading P001 Job number 052
Fax number 128 max 5551515
 Automatic Redialing
Manual Redial Last Number Off-hook
 Chain Dialing
Chain dial Enter fax number
 Enter more Or press Start
Manual Group Dialing
Manual group Enter fax number
 Already assigned 1.Delete Retain
 Dialing Methods
 Transmitting Documents
Transmission Modes
 Not available in all markets
 Memory
Job Numbers
Doc. reading P001 Job number 047
Jan-31 0223pm 98% Auto answer
 Memory Send or Direct Send Default Mode
Memory send Off
 Memory Send
 Direct Send
Dialing 5551212 Communicating P001 Sending P001
 Jan-31 0223pm 80% Enter fax number
Direct Send with Memory Send Selected
Direct send Yes
 Send later 0223pm
Delayed Start
Manual Send
 Priority Transmission
Priority fax Enter fax number
 Fax number 128 max 5151212+$$$
Charge Codes
Fax number 128 max 5151212+
 Cover Sheet
Effective Range
 Cover Sheet Setup
Cover sheet Off
Load cover image Yes
Press Start to store
 Sending a Document with a Cover Sheet
Cover sheet Send Print
Cover sheet Enter to Name
Cover sheet Enter from Name
 Cover sheet Enter fax number
 Batching
 Confirming a Transmission
 One Time Fax Options
Option Description
 Number of pages Enter fax number
Number of Pages
Number of pages 999
 Listen to dial Enter fax number
Listen to Dial
Listen to dial 2.Off
 Send then Poll
Send then poll Off
Add security code
Send then poll Enter fax number
 Transmitting Documents
 Error correct-ECM
ECM Disable
Error correct-ECM Off
 Secure Send Enter fax number
Secure Send Transmission
Secure Send Off
 Send after scan Off
Send After Scan Enable
When memory full 1.Cancel sending Send scanned pages
 Send after scan Enter fax number
 Enter account code
Using an Account Code
Advanced Transmissions
 Account Code Default Setting
Account code Off
 Transmitting Using a Department Code
Jan-31 0223pm 100% Enter Dept. code
 Storing time hours
Resend Stored Fax Default Setting
Resend stored fax Off
 Press Keys to view the jobs stored for Resending
Resending a Stored Fax
After 2 seconds
 Job number Start Change
 Secure Send Setting
 Initiating Station Setup
Relay Station Setup
ITU-T Relay Communications
ITU-T Relay Transmission
 SendRelay Enter fax number
Set up password Yes
Box number 20 max
 Cancelling Jobs
Stop Key
Job Status Key
Dialing
 Cancel Job Key
Cancel this job? Yes
 Enter to cancel
⊃⊇ to search
 Cancel this job? Job number 043
Send to One number 5551212
 Cancel this job?
Direct Send Jobs
 Cancelling Jobs
 Polling
Polling Communications
 Storing a Document to be Polled
 Storing a Document to be Polled in a Poll-once Box
To store the document in a Poll-once box, press
 Add security code 1.Yes
Security code Secure fax 20 max
 Storing a Document to be Polled in a Multi-poll Box
Scan to be polled 1.Poll -once box Multi-poll box
 Scan to be polled Poll-once box Multi-poll box
Cancelling Documents Stored in a Polling Box
Modifying Documents Stored in a Polling Box
 Already assigned Delete
 Add security code Yes
Polling a Remote Document Poll-once or Multi-poll Box
Poll one number Enter fax number
 Group Polling
 Press Enter or Start
 Start stop time 0800am-0500pm
Continuous Polling
Interval Min 10-70
 Start/stop days Mon-Sat −↓
Continuous poll Enter fax number
 Deleting Continuous Poll Jobs
Already assigned Delete Retain
 Polling
 Mailbox Reception Reports
Mailbox Communications
Mailbox ITU-T Communications
 Creating an ITU-T Mailbox
Setup & Delete 1.Mailbox setup Mailbox delete Done
Local Mailbox ITU-T
 Setup password Yes
Mailbox type Confidential Bulletin board
 If you do not want to assign a password, press Go to Step
Deleting an ITU-T Mailbox
 Storing a Document in a Local ITU-T Mailbox
 Confidential Print Mailbox
To store a document in a local mailbox, press
 Printing a Document Stored in a Local ITU-T Mailbox
 To print from a local mailbox, press
 Poll from mailbox Store to mailbox 5.Delete contents
Deleting a Document Stored in a Local ITU-T Mailbox
 To delete a document from a local mailbox, press
 Remote ITU-T Mailbox
Sending to a Remote ITU-T Mailbox
 To send to a remote mailbox, press
Store to mailbox Delete contents
Confidential Print mailbox Send to mailbox
 Mailbox Communications
 Polling a Remote ITU-T Mailbox
 To poll a remote mailbox, press
 Attaching an ITU-T Sub Address
 Transmitting a Document to an ITU-T Sub Address
SUB20max
 Polling a Document Using a Subaddress
SEP20max
 Mailbox Communications
Load document To poll press Start
 Mailbox Communications
 Setting Up Reports and Lists
Reports
 Activity Report Setup
 Code
Description
 Auto print Off
Activity report 01.Set Key default Auto print
Set key default 01.Send & Receive
 Confirmation Report Setup
 Confirmation 1.Always On error Off
Confirmation Report
 Show first fax Off
Memory send 1.Always On error Off
Confirmation Report Memory Send
 Group send 1.Always On error Off
Group Send Report
 Reports
 Group Poll Always On error Off
Group Poll Report
 Reports
 Relay originator 1.Always On error 3.Off
Relay Originator Report
 Reports
 Reception Report Setup
Reception report 1.Local to mailbox Remote to mailbox
 Reports
 Jan-31 0223pm 100% Printing report
Printing Reports and Lists
Activity Report
 ITU-T Mailbox Report
 Pending Jobs Report
 Department Code Report
 Power Failure List
 Menu Map
 Settings Report
Settings Report
 To print the Settings Report Press
 Reports
 Copies
Copying Documents
Making Copies
 Paper tray 1.Tray Bypass
 Thick paper Off
Select the Paper Size
Paper size Letter Legal
 10-4 WorkCentre Pro 555/575
 Using the ControlCentre
 Setting up the WorkCentre
Setting the Machine Defaults
 Setting up the Telephone Lines
 Using the Power Save features
 Setting the PC’s Date and Time on the WorkCentre
Changing Your ControlCentre Password
 Choosing How to Send Faxes
Setting the Fax Send Options
Setting the Cover Sheet and Send Header Options
 Sending Faxes Using Security
Setting the Redial Options
 Faxing Long Originals
 Setting the Fax Receive Options
Setting the Receive Footer Option
Receiving Faxes when the Printer is Unavailable
Receiving Secure Faxes
 Setting the Receive Interval
 Collating and Reducing Incoming Faxes
Receiving Oversized Faxes
 Assigning an Individual Fax Number to a One Touch Key
Setting up a Phonebook
Receiving Faxes to Your PC
 Using the ControlCentre
 Editing a One Touch Key Entry
 Presetting a Speed Dial Number
Deleting One Touch Key Entries
 Editing a Speed Dial Number
 Presetting a Group Dial Number
Deleting Speed Dial Numbers
 Editing a Group Dial Number
Deleting Group Dial Numbers
 Saving a Phonebook to Your PC
Opening a Phonebook File
 Creating Mailboxes
Creating a Mailbox
 Editing a Mailbox
 Deleting a Mailbox
Using Department Codes
Setting up Department Codes
 Changing a Department Code
Deleting a Department Code
 Confirmation Reports Setup
Printing Reports
 Reception Reports Setup
Printing the Settings Report
 Saving the WorkCentre Settings
Saving WorkCentre Settings to a File
Opening a Saved WorkCentre Settings File
Creating a new WorkCentre Settings File
 Auto test 1.Auto test Individual test Print test
Troubleshooting
Self Test
 Troubleshooting
 Calling for Service
Error Messages and Codes
 12-4 WorkCentre Pro 555/575
 Troubleshooting
 Error Codes
Code Probable Cause Corrective Action
 WorkCentre Pro 555/575 12-7
 Status Code Table
G3 5 0
 Transmission Problems
Problem Check Items
 Reception Problems
 Image Quality
 12-12 WorkCentre Pro 555/575
 Installing Options
Page
Page
Page
Page
Page
 Installing the Optional Paper Tray
Page
Page
Page
Page
 WorkCentre Pro 555/575
 Supplies
Ordering Supplies
Ordering Supplies
 Options
 Ordering Supplies Automatically
Setting-up Automatic Supplies Ordering
Setting up the destination
 Select supplies 1.Toner Drum
Destination setup
Entering the part details
 Enter part number 20 max
Enter quantity Quantity
 Entering ordering details
 Enter contact name Name 40 max
Enter tel number Tel number 32 max
Enter ship to name Name 40 max
Enter ship address Address 64 max
 Printing the order form
 Bypass Tray
Maintaining the Product
Replacing the Paper
Page
 Paper Tray
Page
Page
 Paper size Tray 1 1.LT
 Feeding Envelop Stock
 Replacing the Toner Cartridge
To replace the Toner Cartridge
Page
Page
Page
 Replacing the Drum Cartridge
To replace the Drum Unit
Page
Page
Page
 Change drum Are you sure?
To reset the counter of the Drum Cartridge
Change drum 2.No Yes
 Never perform this operation on any other occasions
 Replacing the ADF Retard Pad
Page
Page
 Cleaning the Machine Cleaning the Cabinet
 Cleaning the Document Scanner
Page
 Cleaning the Paper Pickup Roller and Paper Guide
Page
Page
Page
Page
Page
 WorkCentre Pro 555/575
 Data Sheet
Specification
 JBIG/MMR/MR/MH
 Process Unit is 3000 prints. Supply Toner Cartridge
 WorkCentre Pro 555/575
 Safety Certification and Environmental Compliance
 This product must be earthed
 Laser Safety Information
 Third Party Certification
Radio Frequency Emissions USA
120v 60Hz Nominal Markets
230v, 50 Hz Nominal Markets
 WorkCentre Pro 555/575
 European Certification Approvals and Certification
 Question What is the Electricity at Work Regulation?
UK Electricity at Work Regulation
 Question Is Xerox equipment safe?
Question Is the Xerox equipment in my premises safe?
 Question I require records of all tests
 Environmental Compliance
Environmental ChoiceM
 Swiss Energy
Recycled Paper
Page
 Data Coupler Information
FCC Regulations
Send Header Requirements
Page
 Canadian Certification
Page
 Index
ADF
 INDEX-2
 INDEX-3
 ECM
 INDEX-5
 See also reports
 See also menu map printing a Menu Map
 INDEX-8
 INDEX-9
 See also contrast default setting
 INDEX-11
 INDEX-12
 INDEX-13