Troubleshooting
Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.
■General
Problem | Cause | Remedy | See | |
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This unit fails to turn | The power cable is not connected or the | Connect the power cable firmly. | — | |
on or enters the | plug is not completely inserted. |
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standby mode soon |
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The speaker impedance setting is | Set the speaker impedance to match your speakers. | 25 | ||
after the power is | ||||
turned on. | incorrect. |
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| The protection circuitry has been | Make sure that all speaker wire connections on this | 13 | |
| activated. | unit and on all speakers are secure and that the wires |
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| for each connection do not touch anything other than |
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| their respective connections. |
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| This unit has been exposed to a strong | Set this unit to the standby mode, disconnect the | — | |
| external electric shock (such as lightning | power cable, plug it back in after 30 seconds and then |
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| or strong static electricity). | use this unit normally. |
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No sound. | Incorrect input or output cable | Connect the cables properly. If the problem persists, | ||
| connections. | the cables may be defective. |
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| The optimizer microphone is connected. | Disconnect the optimizer microphone. | 31 | |
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| Audio input jack select is set to “HDMI”, | Set Audio input jack select to “AUTO”. | 39 | |
| “COAX/OPT” or “ANALOG”. |
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| Audio input jack select is set to | Set Audio input jack select to “AUTO” or | 39 | |
| “ANALOG” while playing a source | “COAX/OPT”. |
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| encoded in Dolby Digital or DTS. |
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| No appropriate input source has been | Select an appropriate input source with the INPUT | 37, 38 | |
| selected. | selector on the front panel (or the input selector |
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| buttons on the remote control). |
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| Speaker connections are not secure. | Secure the connections. | 13 | |
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| The front speakers to be used have not | Select the front speakers by pressing 1SPEAKERS | 38 | |
| been selected properly. | on the front panel repeatedly. |
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| The volume is turned down. | Turn up the volume. | — | |
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| The sound is muted. | Press LMUTE or JVOLUME +/– on the remote | 40 | |
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| control to resume audio output and then adjust the |
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| volume. |
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| Signals this unit cannot reproduce are | Play a source whose signals can be reproduced by this | — | |
| being input from a source component, | unit. |
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| such as a |
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| The HDMI components connected to this | Connect HDMI components that support the HDCP | 16 | |
| unit do not support the HDCP copy | copy protection standards. |
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| protection standards. |
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| “SUPPORT AUDIO” is set to “OTHER” | Set “SUPPORT AUDIO” to | 77 | |
| and “HDMI” audio signals are not being | “MANUAL SETUP”. |
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| played back on this unit. |
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No picture. | The output and input for the picture are | Set “V CONV.” to “ON” or connect your source | 82 | |
| connected to different types of video | components in the same way as you connect your |
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| jacks. | video monitor to this unit. |
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INFORMATION | ADDITIONAL |
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English
