Troubleshooting
■Remote control
| Problem | Cause | Remedy | See |
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The remote control does not | Wrong distance or angle. | The remote control functions within a | 24 | |
work and/or function |
| maximum range of 6 m (20 ft) and no more |
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properly. |
| than 45 degrees |
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| Direct sunlight or lighting (from an inverter | Reposition this unit. | — |
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| type of fluorescent lamp, etc.) is striking the |
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| remote control sensor of this unit. |
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| The batteries are weak. | Replace all batteries. | 24 |
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Cannot operate external | The external component you want to operate | Press INPUT on the front panel or the input | 39 | |
components with the remote | is not selected as the input source. | selector buttons on the remote control to |
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control of this unit. |
| select the external component you want to |
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| operate. |
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| The remote control code was not correctly | Set the remote control code correctly or try | 94 |
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| set. | another code for the same manufacturer |
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| using the “List of remote control codes” at |
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| the end of this manual. |
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| Even if the remote control code is correctly | Use the remote control supplied with the | — |
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| set, there are some models that do not | external component. |
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| respond to the remote control. |
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The cursor buttons do not | The operation mode selector was | Set the operation mode selector to YSP. | — | |
work during SET MENU | unwantedly set to TV/AV. |
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operation. |
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Cannot use the My Beam | Wrong distance or angle. | The remote control functions within a | 24 | |
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| maximum range of 6 m (20 ft) and no more |
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| than 45 degrees |
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■ | HDMI |
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| Error message | Cause | Remedy | See |
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Device Error | The number of the connected HDMI | Reduce the number of the connected HDMI | — | |
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| components exceeds the limit. | components. |
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HDCP Error | HDCP authentication failed. | Check that the connected HDMI | — | |
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| components support the HDCP copy |
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| protection standards. |
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Out of Resolution | The resolution of the HDMI output signals | Adjust | 84 | |
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| exceeds the limit allowed by your TV. |
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■ | FM tuner |
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| Problem | Cause | Remedy | See |
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FM stereo reception is noisy. | The characteristics of FM stereo broadcasts | Check the antenna connections. | 23 | |
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| may cause this problem when the |
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| Try using a | — | |
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| transmitter is too far away or the antenna | ||
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| input is poor. | antenna. |
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| Use the manual tuning method. | 43 |
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There is distortion, and clear | There is | Adjust the antenna position to eliminate | — | |
reception cannot be obtained |
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even with a good FM |
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antenna. |
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The desired station cannot | The signal is too weak. | Use a | — | |
be tuned into with the |
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| Use the manual tuning method. | 43 | ||
automatic tuning method. |
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Previously preset stations | This unit has been disconnected for a long | Preset the stations again. | 44 | |
can no longer be tuned into. | period. |
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