Troubleshooting

 

 

 

 

 

 

 

LCD Error Messages

 

 

Table 11 • LCD Error Messages (Continued)

 

 

 

 

 

 

 

 

 

LCD Display/

 

 

Possible Cause

Recommended Solution

 

Printer Condition

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Caution • An improperly connected printhead data or power cable

 

 

 

 

 

 

 

 

 

 

 

 

can cause these error messages. The printhead may be hot

 

 

 

 

 

 

enough to cause severe burns. Allow the printhead to cool.

 

 

 

 

 

 

 

 

 

 

 

 

The printhead data cable is not

Caution • Turn off (O) the printer

 

 

 

 

properly connected.

 

 

 

 

before performing this procedure.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Failure to do so can damage the

 

 

 

 

 

 

 

printhead.

 

 

 

 

 

 

 

1. Turn off (O) the printer.

 

 

 

 

 

 

 

2. Disconnect and reconnect the data

 

 

 

 

 

 

 

cable to the printhead.

 

 

 

 

 

 

 

3. Ensure that the cable connector is

 

 

 

 

 

 

 

fully inserted into the printhead

 

 

 

 

 

 

 

connector.

 

 

 

 

 

 

 

4. Turn on (I) the printer.

 

 

 

 

 

 

 

 

 

 

 

 

The printhead has a faulty

Call a service technician.

 

 

 

 

thermistor.

 

 

 

 

 

 

 

 

 

The printer stops; the ERROR light is on; the printer cycles through these three messages.

135

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Xi4™/RXi4™ User Guide

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Zebra Technologies 11380100000, 11380100200 manual 135
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11380100200, 11380100000 specifications

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