Communications Problems, 144 | Zebra Technologies 11380100200

144

Troubleshooting

Communications Problems

Table 14 identifies problems with communications, the possible causes, and the recommended solutions.

Table 14 • Communications Problems

Problem	Possible Cause	Recommended Solution

A label format was sent to	The communication	Check the printer driver or software
the printer but was not	parameters are incorrect.	communications settings (if applicable).
recognized. The DATA
recognized. The DATA		If you are using serial communication, check
light does not flash.		If you are using serial communication, check
light does not flash.		the serial port setting in the control panel
		the serial port setting in the control panel
		menu. See Set Serial Communications
		on page 100.

		If you are using serial communication, make
		sure that you are using a null modem cable or a
		null modem adapter.

		Using the control panel menu, check the
		protocol setting. It should be set to NONE. See
		Set Protocol on page 101.

		If a driver is used, check the driver
		communication settings for your connection.

A label format was sent to	The serial communication	Ensure that the flow control settings match.
the printer. Several labels	settings are incorrect.
the printer. Several labels	settings are incorrect.	Check the communication cable length. See
print, then the printer		Check the communication cable length. See
print, then the printer		Table 3 on page 21 for requirements.
skips, misplaces, misses, or		Table 3 on page 21 for requirements.

		Check the printer driver or software
distorts the image on the		Check the printer driver or software
label.		communications settings (if applicable).

A label format was sent to	The prefix and delimiter	Verify the prefix and delimiter characters. See
the printer but was not	characters set in the printer	Set Format Prefix Character on page 102 and
recognized. The DATA	do not match the ones in the	Set Delimiter Character on page 102 for the
light flashes but no	label format.	requirements.
printing occurs.
	Incorrect data is being sent	Check the communication settings on the
	to the printer.	computer. Ensure that they match the printer
		settings.

		Ensure that ZPL II is being used.

		If the problem continues, check the ZPL II
		format for changes to ^CC, ^CT, and ^CD.

P1009874-003

Xi4™/RXi4™ User Guide

4/30/13

11380100200, 11380100000 specifications

Zebra Technologies, a leader in enterprise asset intelligence, has developed a range of innovative products designed to improve operational efficiency and enhance data accuracy. Among their offerings, the Zebra Technologies 11380100000 and 11380100200 stand out for their robust features and advanced technologies.

The Zebra 11380100000, primarily known as the ZD620, is a state-of-the-art desktop thermal printer that excels in high-quality label printing. This model is compact and easy to use, making it ideal for various environments such as retail, healthcare, and hospitality. One of its key features is the ability to print at speeds of up to 6 inches per second, which significantly boosts productivity. Additionally, it supports a wide range of media types and sizes, providing flexibility for different labeling needs.

The ZD620 is equipped with Zebra's Print Touch technology, enabling users to quickly connect to mobile devices via NFC. This simplifies the setup process and facilitates easy printing from smartphones and tablets. Furthermore, the printer supports various connectivity options, including USB, Ethernet, and Wi-Fi, ensuring seamless integration into existing systems.

On the other hand, the Zebra 11380100200, known as the ZD621, builds upon the features of its predecessor while introducing enhancements that make it even more versatile. This model is designed for high-volume printing and is particularly suited for industries that require continuous and reliable output. It offers similar print speeds as the ZD620 but includes improved processing capabilities, which reduce wait times and streamline workflow.

The ZD621 also boasts enhanced security features, making it an excellent choice for organizations that prioritize data protection. It supports secure printing protocols and has options for additional security measures, ensuring that sensitive information remains confidential. Like the ZD620, it provides multiple connectivity options, including advanced wireless capabilities.

Both the ZD620 and ZD621 feature Zebra’s Link-OS environment, allowing for easy usage and management of the devices through a cloud-based interface. This unique operating system enables remote management, monitoring, and troubleshooting, which contributes to reduced downtime and increased operational efficiency.

In summary, Zebra Technologies' 11380100000 and 11380100200 printers exemplify the brand's commitment to innovation and quality. With their advanced features, versatile connectivity options, and robust security measures, these printers are well-equipped to meet the demands of modern enterprises, streamlining labeling processes and enhancing overall productivity.

Zebra Technologies 11380100200, 11380100000 manual Communications Problems, 144

Models: 11380100200 11380100000

144