Troubleshooting

Calibration Problems

143

Calibration Problems

Table 13 identifies problems with calibration, the possible causes, and the recommended solutions.

Table 13 • Calibration Problems

Problem

Possible Cause

Recommended Solution

 

 

 

Loss of printing

The platen roller is dirty.

Clean the platen roller according to the

registration on labels.

 

instructions in Clean the Printhead and Platen

Excessive vertical

 

Roller on page 116.

drift in top-of-form

 

 

Media guides are positioned

Ensure that the media guides are properly

registration.

improperly.

positioned.

 

 

 

 

 

The media type is set

Set the printer for the correct media type

 

incorrectly.

(non-continuous or continuous). See Set Media

 

 

Type on page 91.

 

 

 

Auto Calibrate failed.

Media or ribbon is loaded

Ensure that media and ribbon are loaded

 

incorrectly.

correctly.

 

 

 

 

The sensors could not detect the

Manually calibrate the printer. See Calibrate

 

media or ribbon.

Media and Ribbon Sensor Sensitivity on page 99.

 

 

 

 

The sensors are dirty or

Ensure that the sensors are clean and properly

 

positioned improperly.

positioned.

 

 

 

4/30/13

Xi4™/RXi4™ User Guide

P1009874-003

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Zebra Technologies 11380100000, 11380100200 manual Calibration Problems, 143
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