Miscellaneous Printer Problems

Troubleshooting

149 Miscellaneous Printer Problems

Table 17 identifies miscellaneous problems with the printer, the possible causes, and the recommended solutions.

Table 17 • Miscellaneous Printer Problems

Problem	Possible Cause	Recommended Solution

The LCD displays a	The language parameter was	1.	Press SETUP/EXIT to enter configuration
language that I	changed through the control		mode.
cannot read	panel or a firmware command.	2.	Press MINUS (-).
			The printer displays the LANGUAGE
			parameter in the current language. Even if
			you cannot recognize the characters
			displayed, you can still scroll to another
			language.
		3.	Press PLUS (+) or MINUS (-) to scroll
			through the choices until you find a language
			that you can read.
		4.	Press SETUP/EXIT.
			The LCD displays SAVE CHANGES in the
			original language.
		5.	Press NEXT/SAVE to exit configuration
			mode and save the changes (if the language
			does not change, you may need to scroll to a
			different save option by pressing PLUS (+)
			or MINUS (-)in the previous step).
		6.	Repeat this process, if necessary, until you
			reach the desired language.

The LCD is missing	The LCD may need replacing.	Call a service technician.
characters or parts of
characters

Changes in	Parameters are set incorrectly.	1.	Set parameters and save permanently.
parameter settings		2.	Turn the printer off (O) and then on (I).
did not take effect
did not take effect	A firmware command turned	Refer to the Programming Guide for the printer
	A firmware command turned	Refer to the Programming Guide for the printer
	off the ability to change the	language being used, or call a service technician.
	parameter.

	A firmware command changed	Refer to the Programming Guide for the printer
	the parameter back to the	language being used, or call a service technician.
	previous setting.

	If the problem continues, there	Call a service technician.
	may be a problem with the
	main logic board.

4/30/13

Xi4™/RXi4™ User Guide

P1009874-003

11380100200, 11380100000 specifications

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Zebra Technologies 11380100000, 11380100200 manual Miscellaneous Printer Problems, 149

Models: 11380100200 11380100000

149

Table 17 • Miscellaneous Printer Problems

cannot read

did not take effect

11380100200, 11380100000 specifications