140

Troubleshooting

Print Quality Problems

Table 12 • Print Quality Problems (Continued)

Problem	Possible Cause	Recommended Solution

Wrinkled ribbon	Ribbon was fed through the	Load the ribbon correctly. See Load Ribbon
	ribbon system incorrectly.	on page 67.

	Incorrect burn temperature.	Set the darkness to the lowest possible setting for
		good print quality. See Adjust Print Darkness
		on page 89.

	Incorrect or uneven printhead	Set the printhead pressure to the minimum
	pressure.	needed for good print quality. See Adjust
		Printhead Pressure and Toggle Position
		on page 80.

	Media not feeding properly;	Make sure that media is snug by adjusting the
	“walking” from side to side.	media guide, or call a service technician.

	The strip plate needs adjusting.	Call a service technician.

	The printhead needs vertical	Call a service technician.
	adjustment.

	The printhead is improperly	Call a service technician.
	balanced.

	The printhead and platen roller	Call a service technician.
	need to be realigned.

Fine, angular gray	Wrinkled ribbon.	See wrinkled ribbon causes and solutions in this
lines on blank labels		table.

Printing too light or	The media is not designed for	Replace supplies with those recommended for
too dark over the	high-speed operation.	high-speed operation.
entire label
entire label	You are using an incorrect	1. Switch to a different type of media or ribbon
	You are using an incorrect	1. Switch to a different type of media or ribbon
	combination of media and	to try to find a compatible combination.
	ribbon for your application.	2. If necessary, consult your authorized Zebra
		reseller or distributor for information and
		advice.

	You are using ribbon with	Direct thermal media does not require ribbon. To
	direct thermal media.	check if you are using direct thermal media,
		perform the label scratch test in When to Use
		Ribbon on page 31.

	Incorrect or uneven printhead	Set the pressure to the minimum needed. See
	pressure.	Adjust Printhead Pressure and Toggle Position
		on page 80.

Smudge marks on	The media or ribbon is not	Replace supplies with those recommended for
labels	designed for high-speed	high-speed operation.
	operation.

P1009874-003

Xi4™/RXi4™ User Guide

4/30/13

11380100200, 11380100000 specifications

Zebra Technologies, a leader in enterprise asset intelligence, has developed a range of innovative products designed to improve operational efficiency and enhance data accuracy. Among their offerings, the Zebra Technologies 11380100000 and 11380100200 stand out for their robust features and advanced technologies.

The Zebra 11380100000, primarily known as the ZD620, is a state-of-the-art desktop thermal printer that excels in high-quality label printing. This model is compact and easy to use, making it ideal for various environments such as retail, healthcare, and hospitality. One of its key features is the ability to print at speeds of up to 6 inches per second, which significantly boosts productivity. Additionally, it supports a wide range of media types and sizes, providing flexibility for different labeling needs.

The ZD620 is equipped with Zebra's Print Touch technology, enabling users to quickly connect to mobile devices via NFC. This simplifies the setup process and facilitates easy printing from smartphones and tablets. Furthermore, the printer supports various connectivity options, including USB, Ethernet, and Wi-Fi, ensuring seamless integration into existing systems.

On the other hand, the Zebra 11380100200, known as the ZD621, builds upon the features of its predecessor while introducing enhancements that make it even more versatile. This model is designed for high-volume printing and is particularly suited for industries that require continuous and reliable output. It offers similar print speeds as the ZD620 but includes improved processing capabilities, which reduce wait times and streamline workflow.

The ZD621 also boasts enhanced security features, making it an excellent choice for organizations that prioritize data protection. It supports secure printing protocols and has options for additional security measures, ensuring that sensitive information remains confidential. Like the ZD620, it provides multiple connectivity options, including advanced wireless capabilities.

Both the ZD620 and ZD621 feature Zebra’s Link-OS environment, allowing for easy usage and management of the devices through a cloud-based interface. This unique operating system enables remote management, monitoring, and troubleshooting, which contributes to reduced downtime and increased operational efficiency.

In summary, Zebra Technologies' 11380100000 and 11380100200 printers exemplify the brand's commitment to innovation and quality. With their advanced features, versatile connectivity options, and robust security measures, these printers are well-equipped to meet the demands of modern enterprises, streamlining labeling processes and enhancing overall productivity.

Zebra Technologies 11380100200, 11380100000 manual 140

Models: 11380100200 11380100000

140

Table 12 • Print Quality Problems (Continued)

Wrinkled ribbon

entire label

labels

11380100200, 11380100000 specifications