137
Troubleshooting
LCD Error Messages
4/30/13 Xi4™/RXi4™ User Guide P1009874-003
The printer stops.
The printer is defragmenting
memory. Caution • Do NOT turn off the printer
power during defragmenting. Doing so
can damage the printer.
Allow the pr inter to finish
defragmenting. If you get this error
message frequently, check your label
formats. Formats that write to and erase
memory frequently may cause the
printer to defragment oft en. Using
properly coded label formats usually
minimizes the need for defragmenting.
If this error message does not go away,
contact Technical Suppor t. The printer
requires service.
The printer stops; the
ERROR light flashes.
Caution • The cutter blade is sharp. Do not touch or rub the blade
with your fingers.
The cutter blade is in the media
path. Turn off the printer power and unplug
the printer. Inspect the cutter module
for debris and clean as needed
following the cleaning instructions in
Clean the Cutter on page 128.
Table 11 • LCD Error Messages (Continued)
LCD Display/
Printer Condition Possible Cause Recommended Solution