136

Troubleshooting

LCD Error Messages

Table 11 • LCD Error Messages (Continued)

 

LCD Display/

Possible Cause

Recommended Solution

 

Printer Condition

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Caution • An improperly connected printhead data or power cable

 

 

 

 

 

 

 

 

 

 

can cause this error message. The printhead may be hot enough to

 

 

 

 

 

cause severe burns. Allow the printhead to cool.

 

 

 

 

 

 

 

 

 

 

The printhead temperature is

Continue printing while the printhead

 

 

 

approaching its lower operating

reaches the correct operating

 

The printer prints while the

limit.

temperature. If the error remains, the

 

 

 

 

environment may be too cold for

 

ERROR light flashes.

 

 

 

 

 

 

 

proper printing. Relocate the printer to

 

 

 

 

 

 

 

 

 

 

 

 

a warmer area.

 

 

 

 

 

 

 

 

 

 

The printhead data cable is not

Caution • Turn off (O) the printer

 

 

 

properly connected.

 

 

 

before performing this procedure.

 

 

 

 

 

 

 

 

 

 

 

 

Failure to do so can damage the

 

 

 

 

 

 

printhead.

 

 

 

 

 

 

1. Turn off (O) the printer.

 

 

 

 

 

 

2. Disconnect and reconnect the data

 

 

 

 

 

 

cable to the printhead.

 

 

 

 

 

 

3. Ensure that the cable connector is

 

 

 

 

 

 

fully inserted into the printhead

 

 

 

 

 

 

connector.

 

 

 

 

 

 

4. Turn on (I) the printer.

 

 

 

 

 

 

 

 

 

 

The printhead has a faulty

Call a service technician.

 

 

 

thermistor.

 

 

 

 

 

 

 

 

 

 

 

 

 

Caution • The printhead may be hot enough to cause severe

 

 

 

 

 

 

 

 

 

 

burns. Allow the printhead to cool.

 

 

 

 

 

 

 

 

 

 

The printhead is over temperature.

Allow the printer to cool. Printing

 

 

 

 

 

 

automatically resumes when the

 

 

 

 

 

 

printhead elements cool to an

 

 

 

 

 

 

 

The printer stops; the

 

 

 

acceptable operating temperature.

 

ERROR light flashes.

 

 

 

 

 

 

 

 

 

 

 

P1009874-003

Xi4™/RXi4™ User Guide

4/30/13

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Zebra Technologies 11380100200, 11380100000 manual 136

11380100200, 11380100000 specifications

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