ZyXEL Communications 100IH 10.3 Diagnostic

Prestige 100 and 100IH ISDN Router and Router/Hub

System Maintenance 10-11

10.3 Diagnostic

The diagnostic facility allows you to test the different aspects of your Prestige to determine if it is

working properly. Menu 24.4 allows you to choose among various types of diagnostic tests to

evaluate your system, as shown below.

Figure 10-8 Menu 24.4 - System Maintenance - Diagnostic

Follow the procedure below to get to Diagnostic

Step 1. From the Main Menu, select option 24 to open Menu 24 - System Maintenance.

Step 2. From this menu, select option 4. Diagnostic. This will open Menu 24.4 - System

Maintenance - Diagnostic.

Menu 24.4 - System Maintenance - Diagnostic

ISDN

1. Hang Up B1 Call

2. Hang Up B2 Call

3. Reset ISDN

4. ISDN Connection Test

5. Manual Call

TCP/IP

11. Internet Setup Test

12. Ping Host

System

21. Reboot System

22. Command Mode

Enter Menu Selection Number:

Manual Call Remote Node= N/A

Host IP Address= N/A

Contents

Main Prestige 100 and 100IH ISDN Router and Router/Hub Copyright Disclaimer Trademarks Page ZyXEL Limited Warranty Customer Support Page Table of Contents Page Page Page List of Figures Page Page List of Tables Page Preface About Your Prestige Setup Information Ethernet Setup Information Structure of this Manual Page Chapter 1 Getting to Know Your ISDN Router 1.1 Features of the Prestige Page Page 1.2 Applications for Prestige 100 and 100IH 1.2.1 Internet Access 1.2.2 LAN-to-LAN Connection 1.2.3 Remote Access Server Page Chapter 2 Hardware Installation & Initial Setup 2.1.1 Front Panel LEDS OF P100 2.1.2 Front Panel LEDs OF P100IH Page Page UTP Interface 2.3 Additional Installation Requirements 2.4 Power On Your Prestige 2-8 Hardware Installation and Setup 2.5 Navigating the SMT Interface Table 2-3 Main Menu Commands Hardware Installation and Setup 2-9 After you enter the password, the SMT displays the Main Menu, as shown below. Figure 2-7 SMT Main Menu 2.5.1 System Management Terminal Interface Summary Table 2-4 Main Menu Summary 2.6 Changing the System Password 2.7 General Setup 2.8 ISDN Setup Menus 2.8.1 North American ISDN Setup Menus Menu 2 for North American switches is displayed below. 2-14 Hardware Installation and Setup Table 2-7 North American ISDN Menu Setup Fields Page 2.8.2 European (DSS1) & German (1TR6) ISDN Setup Menus Page 2-18 Hardware Installation and Setup Figure 2-13 Menu 2 ISDN Setup for 1TR6 Table 2-10 Menu 2 ISDN Setup ISDN Call Waiting 2.9 Ethernet Setup 2.9.1 General Ethernet Setup 2.10 Protocol Dependent Ethernet Setup Page Chapter 3 Internet Access 3.1 Factory Ethernet Defaults 3.2 TCP/IP Parameters 3.2.1 IP Address and Subnet Mask 3.2.2 RIP Setup 3.2.3 DHCP Configuration Page 3-4 Internet Access 3.3 TCP/IP Ethernet Setup and DHCP now displays Menu 3.2 - TCP/IP and DHCP Ethernet Setup, as shown below. Figure 3-1 Menu 3.2 TCP/IP and DHCP Ethernet Setup Internet Access 3-5 Follow the instructions in the following table on how to configure the DHCP fields. Table 3-1 DHCP Ethernet Setup Menu Fields 3-6 Internet Access Follow the instructions in the following table to configure TCP/IP parameters for the Ethernet port. Table 3-2 TCP/IP Ethernet Setup Menu Fields Page Page Internet Access 3-9 Table 3-4 Internet Access Setup Menu Fields 3.5 Single User Account INTERNET 3.5.1 Advantages of SUA 3.5.2 Single User Account Configuration 3.6 Configuring Backup ISP Accounts 3.6.1 Configure a Backup ISP 3.6.2 To Switch ISP Page Chapter 4 Remote Node Configuration 4.1 Remote Node Setup 4.1.1 Remote Node Profile 4-2 Remote Node Configuration Figure 4-1 Menu 11 Remote Node Setup Figure 4-2 Menu 11.1 Remote Node Profile Remote Node Configuration 4-3 Table 4-1 Remote Node Profile Menu Fields 4-4 Remote Node Configuration Remote Node Configuration 4-5 4.1.2 Outgoing Authentication Protocol 4.1.3 PPP Multilink 4.1.4 Bandwidth on Demand 4.1.5 Editing PPP Options 4-8 Remote Node Configuration Table 4-3 Remote Node PPP Options Menu Fields 4.1.6 Remote Node Filter Page Page 5.1.1 Remote Node Setup Page 5-4 Remote Node TCP/IP Configuration Table 5-2 TCP/IP Remote Node Configuration 5.1.2 Static Route Setup 5-6 Remote Node TCP/IP Configuration Figure 5-5 Menu 12.1 - IP Static Route Setup Choosing a static route to edit produces the following screen. Figure 5-6Edit IP Static Route The following table describes the fields for Menu 12.1.1 Edit IP Static Route Setup. Page Chapter 6 Dial-in Server Configuration 6.1 Remote Access Server 6.2 LAN-to-LAN Server Application 6.3 Default Dial-In Setup Dial-In Server Configuration 6-5 Table 6-2 Default Dial-in Setup Fields 6-6 Dial-In Server Configuration 6.3.1 Default Dial-in Filter 6.4 Dial-In Users Setup User, as shown below. Dial-In Server Configuration 6-9 The following table provides instructions on how to fill in the Edit Dial-In User fields. Table 6-3 Edit Dial-in User Menu Fields 6.4.1 CLID Authentication 6.4.2 Callback 6.5 Multiple Servers behind SUA 6.5.1 Configuring a Server behind SUA 6-12 Dial-In Server Configuration Figure 6-7 Multiple Server Configuration The most often used port numbers are: Table 6-5 Services vs. Port number Advanced Phone Services 7-1 Chapter 7 Advanced Phone Services Table 7-1 Supplemental Services by region 7.1 Getting Started 7.1.1 Things you need to know before you start using Supplemental Services. 7.2 Setting Up Supplemental Phone Service 7.3 The Flash Key 7.4 Call Waiting 7.4.1 How to use call waiting Dropping current call to switch to incoming/holding call. 7.5 Three Way Calling 7.6 Call Transfer 7.6.1 How To Use Call Transfer Transferring an active call to a third party: 7.6.2 To Do A Blind Transfer: 7.7 Call Forwarding 7.8 Reminder Ring Page Chapter 8 Filter Configuration 8.1 About Filtering 8-2 Filter Configuration Figure 8-1 Outgoing Packet Filtering Process The Filter Structure of the Prestige Filter Configuration 8-3 8.2 Configuring a Filter Set To configure a filter sets, follow the procedure below: Step 1. Select option 21. Filter Set Configuration from the Main Menu to open Menu 21. Rules Summary. Prestige 100 and 100IH ISDN Router and Router/Hub 8.2.1 Filter Rules Summary Menu Table 8-1 Abbreviations Used in the Filter Rules Summary Menu Page Page 8.3 Configuring a Filter Rule 8.3.1 TCP/IP Filter Rule 8-8 Filter Configuration Figure 8-5 Menu 21.1.1 - TCP/IP Filter Rule Filter Configuration 8-9 The following table describes how to configure your TCP/IP filter rule. Table 8-5 TCP/IP Filter Rule Menu Fields 8-10 Filter Configuration 8.3.2 Generic Filter Rule 8-12 Filter Configuration The table below describes the fields in the Generic Filter Rule Menu. Table 8-6 Generic Filter Rule Menu Fields 8.4 Applying a Filter and Factory Defaults 8.4.1 Ethernet traffic 8.4.2 Remote Node Filters 8.4.3 Default Dial-in Filter Chapter 9 Telnet Configuration and Capabilities 9.1 About Telnet Configuration 9.2 Telnet Under SUA 9.3 Telnet Capabilities Chapter 10 System Maintenance 10.1 System Status System Maintenance 10-3 Table 10-1 System Maintenance - Status Menu Fields Page 10.1.1 System Information 10.1.2 Console Port Speed 10.2 Log and Trace 10.2.1 Viewing Error Log Page 10.2.2 Syslog And Accounting Page 10.3 Diagnostic 10-12 System Maintenance Table 10-4 System Maintenance Menu Diagnostic This figure shows an example where authentication failed. 10.4 Backup Configuration 10.5 Restore Configuration 10.6 Software Update 10.6.1 Boot module commands 10.7 Command Interpreter Mode 10.8 Call Control 10.8.1 Call Control Parameters 10-18 System Maintenance Table 10-5 Call Control Parameters Fields 10.8.2 Blacklist Figure 10-16 Menu 24.9.2 - Blacklist System Maintenance 10-19 10.8.3 Budget Management Menu 24.9.3 shows the budget management statistics for outgoing calls. Figure 10-17 Menu 24.9.3 - Budget Management 10.8.4 Call History Page Troubleshooting 11-1 Chapter 11 Troubleshooting 11.1 Problems Starting Up the Prestige Table 11-1 Troubleshooting the Start-Up of your Prestige 11-2 Troubleshooting 11.2 Problems With the ISDN Line Table 11-2 Troubleshooting the ISDN Line Troubleshooting 11-3 11.3 Problems with the LAN Interface Table 11-3 Troubleshooting the LAN Interface 11.4 Problems Connecting to a Remote Node or ISP Table 11-4 Troubleshooting a Connection to a Remote Node or ISP 11.5 Problems for Remote User to Dial-in Page Appendix Acronyms and Abbreviations Page Index B-1 Index B-2 Index