Prestige 100 and 100IH ISDN Router and Router/Hub

7.6.2 To Do A Blind Transfer:

Once you have an active call (Caller A), press the flash key to put the existing call on hold and receive a dial tone.

Dial the third party’s telephone number (Caller B).

Before Caller B picks up the call, you can transfer the call by pressing the flash key. The call is automatically transferred.

7.7Call Forwarding

Call forwarding means the switch will ring another number at a place where you will be when someone dials your directory number.

There are two methods to activate call forwarding. The first is exactly the same as on an analog line, i.e., you pick up the handset and dial the access code assigned by your telephone company and the number that you want the calls forwarded. Check with your telephone company for this access code.

The second is with the “phone flash” commands where you pick up the handset and press the flash key before dialing the following:

 

Table 7-3 Phone Flash Commands

Command

 

Meaning

 

 

 

*20*forward-number#

 

Activate CFB (Call Forwarding Busy)

 

 

 

*21*forward-number#

 

Activate CFU (Call Forwarding Unconditional)

 

 

 

*22*forward-number#

 

Activate CFNR (Call Forwarding No Reply)

 

 

 

#20#

 

Deactivate CFB

 

 

 

#21#

 

Deactivate CFU

 

 

 

#22#

 

Deactivate CFNR

 

 

 

Either method should work fine, and you can use whichever one you are most comfortable with.

7.8Reminder Ring

The Prestige sends a single short ring to your telephone every time a call has been forwarded (US switches only).

Advanced Phone Services

7-5

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ZyXEL Communications 100IH manual Call Forwarding, Reminder Ring, To Do a Blind Transfer, Phone Flash Commands