Prestige 100 and 100IH ISDN Router and Router/Hub
Chapter 11
Troubleshooting
This chapter covers the potential problems you may run into and the possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem.
11.1 Problems Starting Up the Prestige
Table 11-1 Troubleshooting the Start-Up of your Prestige
Problem | Corrective Action |
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None of the LEDs are on when | Check the connection between the AC adapter and the Prestige. | |
you power on the Prestige | If the error persists, you may have a hardware problem. In this case | |
| ||
| you should contact technical support. | |
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Cannot access the Prestige via | 1.Check to see if the Prestige is connected to your computer’s serial | |
the console port. | port. |
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| 2. Check to see if the | VT100 terminal emulation |
| communications program is |
|
| 9600 bps | |
| configured correctly. The | |
| communications software should |
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| No parity, 8 Data bits, 1 Stop bit. | |
| be configured as follows: | |
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Troubleshooting |
