ZyXEL Communications 2WE Troubleshooting, 23.1 Problems Starting Up the ZyWALL, Table 28-1Troubleshooting the Start-Upof Your ZyWALL

ZyWALL 2 and ZyWALL 2WE

Chapter 28

Troubleshooting

This chapter covers potential problems and possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. Please see the included disk for further information.

23.1 Problems Starting Up the ZyWALL

	Table 28-1 Troubleshooting the Start-Up of Your ZyWALL
PROBLEM		CORRECTIVE ACTION
None of the	Make sure that you have the included power adaptor or cord connected to the ZyWALL
LEDs turn on	and to an appropriate power source.
when you turn
	If the error persists, you may have a hardware problem. In this case, you should contact
on the
ZyWALL.	your vendor.
Cannot	1. Check to see if the ZyWALL is connected to your computer’s console port.
access the
	2. Check to see if the	VT100 terminal emulation
ZyWALL via	communications program is	9600 bps is the default speed on leaving the factory. Try
the console	configured correctly. The
		other speeds in case the speed has been changed.
port.	communications software
		No parity, 8 data bits, 1 stop bit, data flow set to none.
	should be configured as
	follows:

Troubleshooting 28-1