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| ZyWALL 2 and ZyWALL 2WE | |
| 28.3 Problems with Internet Access | ||
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| Table | |
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| PROBLEM | CORRECTIVE ACTION |
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| Cannot | Connect your cable/DSL modem with the ZyWALL using appropriate cable. |
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| access the | Check with the manufacturer of your cable/DSL device about your cable requirement |
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| Internet. | because some devices may require crossover cable and others a regular straight- |
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| through cable. |
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| Verify your settings in menu 3.2 and menu 4. |
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23.2 Problems with the Password
| Table | |
PROBLEM | CORRECTIVE ACTION | |
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Cannot | The password field is case sensitive. Make sure that you enter the correct password | |
access the | using the proper casing. | |
ZyWALL. |
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Use the Reset button to restore the factory default configuration file. This will | ||
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| restore all of the factory defaults including the password. See the Resetting | |
| the ZyWALL section for details. | |
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28.4 Problems with Remote Management
| Table | |
PROBLEM | CORRECTIVE ACTION | |
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Cannot | Refer to the Remote Management Limitations section for scenarios when remote | |
access the | management may not be possible. | |
ZyWALL from |
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When NAT is enabled: | ||
the LAN or | ||
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WAN. | Use the ZyWALL’s WAN IP address when configuring from the WAN. | |
| Use the ZyWALL’s LAN IP address when configuring from the LAN. | |
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| Refer to the Problems with the LAN Interface section for instructions on checking your | |
| LAN connection. | |
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| Refer to the Problems with the WAN Interface section for instructions on checking your | |
| WAN connection. | |
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Troubleshooting |