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ZyXEL Communications P314 Part IV:, Troubleshooting, Appendices, Glossary and Index

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Troubleshooting, Appendices, Glossary and Index

Part IV:

Troubleshooting, Appendices, Glossary and Index

Chapter 12 provides information about solving common problems, followed by some Appendices,

a Glossary of Terms and an Index.

IV

Contents

User’s Guide Prestige Federal Communications Commission (FCC) Interference Statement Information for Canadian Users Declaration of Conformity ZyXEL Communications Corp No. 6, Innovation Rd. II Science-BasedIndustrial Park Prestige Standard Item Version Page ZyXEL Limited Warranty Customer Support Table of Contents Page Page Page List of Figures Page Page Page List Of Tables Page Preface Syntax Conventions Bold Times Bold Arial Part I: Getting Started Page Getting to Know Your Prestige 1.1The Prestige 314 Broadband Sharing Gateway With 4-PortSwitch 1.2Features of the Prestige 1.3Broadband Internet Access via Cable or DSL Modem Figure 1-1Internet Access Page Hardware Installation & Initial Setup 2.1Front Panel LEDs and Back Panel Ports 2.1.1 Front Panel LEDs 2.2Prestige 314 Rear Panel and Connections 2.3Additional Installation Requirements 2.4Power Up Your Prestige 2.5Navigating the SMT Interface 2.5.1 Main Menu 2.5.2 System Management Terminal Interface Summary 2.6Changing the System Password 2.6.1 Resetting the Prestige 2.7General Setup 2.7.1 Dynamic DNS 2.7.2 Configuring Dynamic DNS 2.8WAN Setup 2.9LAN Setup 2.9.1 LAN Port Filter Setup Page Internet Access 3.1TCP/IP and DHCP for LAN 3.1.1 Factory LAN Defaults 3.1.2 IP Address and Subnet Mask 3.1.3 Private IP Addresses 3.1.4 RIP Setup 3.1.5 DHCP Configuration 3.1.6 IP Multicast 3.2TCP/IP and DHCP Ethernet Setup Menu 3.2 – TCP/IP and DHCP Ethernet Setup LAN DHCP Setup Menu Fields 3.3Internet Access Setup 3.3.1 Ethernet Encapsulation Menu 4 – Internet Access Setup Internet Access Setup Menu Fields 3.3.2 PPPoE Encapsulation 3.4Internet Setup Test 3.5Basic Setup Complete Page Part II: Advanced Applications Remote Node Setup 4.1Remote Node Profile 4.1.1 Ethernet Encapsulation Fields in Menu 4.1.2 PPPoE Encapsulation 4.2Editing TCP/IP Options 4.3Remote Node Filter Figure 4-4Remote Node Filter (Ethernet Encapsulation) Figure 4-5Remote Node Filter (PPPoE Encapsulation) IP Static Route Setup 5.1IP Static Route Setup IP Static Route Menu Fields Page SUA Server Setup 6.1Single User Account (SUA) 6.1.1 Single User AccountConfiguration 6.2Multiple Servers behind SUA 6.2.1 Configuring a Server behind SUA Services vs. Port number Page Part III: Advanced Management Page Filter Configuration 7.1About Filtering 7.1.1The Filter Structure of the Prestige Filter Set Execute Filter Rule Figure 7-2Filter Rule Process 7.2Configuring a Filter Set NetBIOS_WAN Filter Rules Summary NetBIOS _LAN Filter Rules Summary Tel_FTP_Web_WAN Filter Rules Summary 7.2.1 Filter Rules Summary Menu 7.2.2 Configuring a Filter Rule 7.2.3 TCP/IP Filter Rule Page Page Figure 7-8Executing an IP Filter 7.2.4 Generic Filter Rule Generic Filter Rule Menu Fields 7.3Example Filter Yes Equal Drop 7.4Filter Types and SUA 7.5Applying a Filter and Factory Defaults 7.5.1 LAN Traffic 7.5.2 Remote Node Filters Page System Information and Diagnosis 8.1System Status Table 8-1System Maintenance – Status Menu Fields 8.2System Information and Console Port Speed 8.2.1 System Information 8.2.2 Console Port Speed 8.3Log and Trace 8.3.1 Viewing Error Log 8.3.2 UNIX Syslog Figure 8-8Menu 24.3.2 – System Maintenance – UNIX Syslog Table 8-3System Maintenance Menu Syslog Parameters Page 8.3.3 Call-TriggeringPacket 8.4Diagnostic 8.4.1 WAN DHCP Figure 8-11WAN & LAN DHCP System Maintenance Menu Diagnostic Transferring Files 9.1Filename Conventions 9.1.1 Firmware Development 9.2Backup Configuration Figure 9-1Menu 24.5 – System Maintenance – Backup Configuration (Console Port) Figure 9-2Menu 24.5 – System Maintenance – Backup Configuration (Telnet) 9.3Restore Configuration 9.4Upload Firmware 9.4.1 Uploading the Router Firmware 9.4.2 Uploading Router Configuration File 9.5TFTP File Transfer 9.5.1 Example TFTP Command 9.6FTP File Transfer 9.6.1 Using the FTP Command from the DOS Prompt Figure 9-10FTP Session Example Third Party FTP Clients – General fields System Maintenance & Information 10.1 Command Interpreter Mode 10.2 Call Control Support 10.2.1 Budget Management 10.2.2 Call History 10.3 Boot Commands Boot Module Commands Page Telnet Configuration and Capabilities 11.1 About Telnet Configuration 11.2 Telnet Under SUA 11.3 Telnet Capabilities 11.3.1 Single Administrator 11.3.2 System Timeout 11.3.3 Telnet Blocking Page Part IV: Troubleshooting, Appendices, Glossary and Index Troubleshooting 12.1 Problems Starting Up the Prestige 12.2 Problems with the LAN Interface 12.3 Problems with the WAN Interface 12.4 Problems with Internet Access 12.5 Problems with Telnet Appendix A PPPoE How PPPoE Works Prestige as a PPPoE Client Diagram 2 Prestige as a PPPoE Client Appendix B Hardware Specifications Page Appendix C Important Safety Instructions Appendix D Power Adapter Specs Page Glossary of Terms Page Page Page Page Page Page Index