P314 Broadband Sharing Gateway with
Chapter 12
Troubleshooting
This chapter covers the potential problems you may run into and the possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. Please see our supporting disk for further information.
12.1 Problems Starting Up the Prestige
Table | Troubleshooting the | ||
Problem |
| Corrective Action | |
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None of the LEDs are on when |
| Check the connection between the AC adapter and the Prestige. | |
you power on the Prestige. |
| If the error persists, you may have a hardware problem. In this case, | |
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| ||
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| you should contact technical support. | |
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Cannot access the Prestige via |
| 1. Check to see if the Prestige is connected to your computer’s serial | |
the console port. |
| port. |
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| 2. Check to see if the | VT100 terminal emulation. |
|
| communications program is |
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| 9600 bps is the default speed on | |
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| configured correctly. The | |
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| leaving the factory. Try other | |
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| communications software should | |
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| speeds in case the speed has | |
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| be configured as follows: | |
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| been changed. | |
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| |
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| No parity, 8 Data bits, 1 Stop bit, |
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| Data Flow set to None. |
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Troubleshooting |