P314 Broadband Sharing Gateway with 4-Port Switch

12.4 Problems with Internet Access

 

Table 12-4

Troubleshooting Internet Access

Problem

 

Corrective Action

 

 

Cannot access the

Connect your cable/xDSL modem with the Prestige using appropriate

Internet.

cable.

 

 

Check with the manufacturer of your cable/xDSL modem about the

 

cable requirement because for some modems you may require

 

crossover cable and for others regular patch cable.

 

 

 

Verify your settings in Menu 3.2 and Menu 4.

 

 

 

12.5 Problems with Telnet

Problem

 

Corrective Action

 

 

Cannot Telnet into

Telnet doesn’t work if:

the Prestige.

 

 

1.

You have applied a filter in Menu 3.1 (LAN) or in Menu 11.5

 

 

 

(WAN) to block Telnet service.

 

 

 

 

2.

You have an SMT console session running.

 

 

 

12-4

Troubleshooting