Specific Problems and Corrective Actions
This section provides possible solutions for these specific problems:
∙Power light does not light.
∙There is no beep or an incorrect beep pattern.
∙No characters appear on screen.
∙Characters on the screen appear distorted or incorrect.
∙System cooling fans do not rotate.
∙Diskette drive activity light does not light.
∙Hard disk drive activity light does not light.
∙
∙There are problems with application software.
∙The bootable
Try the solutions in the order given. If you cannot correct the problem, contact your service representative or authorized dealer for help.
Power Light Does Not Light
Check the following:
θIs the system operating normally? If so, the power LED is probably defective or the cable from the front panel to the server board is loose.
θAre there other problems with the system? If so, check the items listed under “System Cooling Fans Do Not Rotate Properly.”
If all items are correct and problems persist, contact your service representative or authorized dealer for help.
No Characters Appear on Screen
Check the following:
θIs the keyboard functioning? Check to see that the “Num Lock” light is functioning.
θIs the video monitor plugged in and turned on?
θAre the brightness and contrast controls on the video monitor properly adjusted?
θAre the video monitor switch settings correct?
θIs the video monitor signal cable properly installed?
θIs the onboard video controller enabled?
If you are using an
1.Verify that the video controller board is fully seated in the server board connector.
2.Reboot the system for changes to take effect.
3.If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear. This information is useful for your service representative. See “Error Codes and Error Messages” on page 75.
Solving Problems | 71 |