4.If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed. Contact your service representative or authorized dealer for help.
Characters Are Distorted or Incorrect
Check the following:
θAre the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer’s documentation.
θAre the video monitor signal and power cables properly installed?
If the problem persists, the video monitor may be faulty or it may be the incorrect type. Contact your service representative or authorized dealer for help.
System Cooling Fans Do Not Rotate Properly
If the system cooling fans are not operating properly, system components could be damaged.
Check the following:
θIs AC power available at the wall outlet?
θIs the system power cord properly connected to the system and the wall outlet?
θDid you press the power button?
θIs the power on light lit?
θHave any of the fan motors stopped (use the server management subsystem to check the fan status)?
θAre the fan power connectors properly connected to the server board?
θIs the cable from the front panel board connected to the server board?
θAre the power supply cables properly connected to the server board?
θAre there any shorted wires caused by pinched cables or power connector plugs forced into power connector sockets the wrong way?
If the switches and connections are correct and AC power is available at the wall outlet, contact your service representative or authorized dealer for help.
Diskette Drive Activity Light Does Not Light
Check the following:
θAre the diskette drive power and signal cables properly installed?
θAre all relevant switches and jumpers on the diskette drive set correctly?
θIs the diskette drive properly configured?
θIs the diskette drive activity light always on? If so, the signal cable may be plugged in incorrectly.
If the problem persists, there may be a problem with the diskette drive, server board, or drive signal cable. Contact your service representative or authorized dealer for help.
72 | Intel ISP1100 Internet Server Product Guide |