Kodak Printe manual File will not print

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VinylJet 36TM Reference Guide

File will not print

If you are using a parallel cable, be sure it meets the specifications of IEEE 1284.

Check your electrical connections.

From your software application, print to a file and send the file to the printer in DOS using the DOS Copy command. At the DOS prompt, type COPY /b filename portname (LPT or COM port). Alternately, use the GO.EXE program which can be downloaded from ENCAD's website (http://www.encad.com). To print the file, type GO filename.

In Windows 95/98/NT4.0/2000/ME, you can use the EFPU, available on the System CD.

Slow printing under Windows

Windows applications naturally print slower than DOS applications. Be sure the Win- dows Print Manager is turned OFF.

Cutter doesn’t work or tears the media

Make sure the cutter is properly installed. (See Quick Start Guide.)

TURN POWER OFF and clean the inside of the black belt using alcohol and a lint- free cloth. Push the carriage back and forth to access all areas of the belt. Manually push the carriage all the way to the left to force the cutter to drop. Turn power on.

If the cutter is worn, replace it.

Carriage jams

Check for media jams or blockage.

Be sure the service station is lowering. If it does not lower, push it left and down, or the cutter will not disengage.

Carriage axis failure

An obstruction in the path of the carriage assembly is hindering carriage movement. The obstruction may or may not be visible. Other common causes include dirty encoder strip, media interference, worn carriage bushings, cutter malfunction, and loose trailing cable connections.

After checking the following items, reboot the printer to ensure proper operation.

Note: If the error recurs, observe whether the carriage is in the same or different location.

Troubleshooting E-3

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Contents Revision History Text P/NWarranty Claims VDE statement FCC Statement U.S.AGeneral operating safety Material safety data sheetIndustry Canada For your safety Other reference materials Manual conventionsContents Appendix C Technical information Appendix D Error messages Appendix a Installing additional memoryAppendix E Troubleshooting Appendix B Menu treePrinter setup Obtaining quality results PrintingUse the right inks and media Choose the right media Caring for your ink and cartridgesCaring for your media Use the right software Choose the correct printing modePrinting the settings Returning to the default settingsPrinter options Important notes about image size vs. dpiTo choose the color mode Color modeChoosing quality mode options Choosing feed media options To choose print qualityMedia counter To enter a media length valueAuto-load delay To reset the media counterTo set auto-load delay To display the current valueSave media Defining user setupTo turn off Save Media Auto-WipeTo use a previously saved user setting To save user setupChoosing a language To choose a languageChoosing ink options To set LCD contrastTo set ink reduction To set dry EOP To set the ink preheat timeUser Settings Default Other Options Printer default settingsPrinting To print a file using the Windows driverEnd of Print function Printing vector data Printing modesTo access HP-GL/2 features Accessing HP-GL/2 featuresPalette select To choose a palette typeRotation ControlTo set control To rotate the image ReprintsTo make multiple prints Nesting Nest time To enable nestingTo define nesting wait time Ink limit To enable the ink limitSimm installation Installing additional memoryAcceptable Simm sizes To remove the right coverTo remove the SIMMs To install the new SimmMain menu at a glance Menu treeFeed media menu Main menuSetup menu at a glance Bold indicates the default Utility menu at a glance Bold indicates the default Print Mode Setup menuHP-GL/2 Menu Ink Option Menu Utility menu Serial Comm Menu Bold indicates the defaultPrime menu Service Menu Bold indicates the default Media Roll Parameters Technical informationTechnical information C-2 Cartridge errors Error messagesMemory Errors Troubleshooting quick list TroubleshootingEIsolating problems Printer health File will not print Printer front view Ink cartridges do not fire properly Firmware Download Procedure Upgrade/Printer Refresh Overall print quality is poor Calibrate cartridges Data Transfer No output when printing from Unix Application Software Difficulty generating prints ranging from a to D size Calling for Help Customer Technical Support