VinylJet 36TM Reference Guide
Smudged or dark characters
Make sure the media is straight and unwrinkled when loading it into the printer.
Clean, calibrate, or replace cartridges.
Try a different print mode.
Improperly formed or misaligned characters
Calibrate cartridges.
Color problems or shadowing
Calibrate cartridges.
Excessive graininess
Perform color deadband compensation. Refer to the Quick Start manual.
Colors are not correct or sections of print missing
Clean, calibrate, or replace cartridges.
Check ENCAD's WEB site or bulletin board and download the latest Windows drivers. These drivers have calibrated color tables which act as a filter to your file and make the colors come out closer to what is on your computer screen.
If you are using a third party RIP, contact the RIP vendor to determine whether they have updated their color tables to work with ENCAD inks.
Image is the wrong size
Be sure that your image file is set to 600 dpi.
Print contains only partial image
Check that your image is not larger than the printable area of the media (34.8").
Jagged vertical lines
Clean, calibrate, or replace cartridges.
If these suggestions fail, call Technical Support for instructions on cleaning the encoder strip and performing deadband calibration.