Kodak Printe manual Application Software

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VinylJet 36TM Reference Guide

-Do you need to take additional steps to allow the print servers and print clients to communicate with each other?

-If your site is not running NIS or NIS+, have you entered the IP address for the print server in each client’s /etc/hosts file and entered all print client IP addresses in the /etc/hosts file of the print server?

-Check that the port monitor is configured correctly on the print server.

-Check that the network listen services are registered with the port monitor on the print server.

3.Check the LP print service.

-On both the print server and print client, make sure the LP print service is running.

-On both the print server and client, make sure the printer is accepting requests.

-On both the print server and print client, make sure the printer is enabled to print requests.

-On the print server, make sure the printer is connected to the correct serial port.

-On both the print server and print client, make sure the printer is config- ured properly.

-On the print server, make sure the printer is not waiting because of a fault.

-Make sure the printer is not set up as a login terminal.

Application Software

Isolating a problem to your software

Sometimes printing problems are application software-specific.

Try printing the test print available from the Service menu. If it prints correctly, the printer’s health is probably good.

Try printing a simple file from your application or from another application. If this prints correctly, the problem may be with your software.

If you are using a Windows application and the file does not print from Windows, try printing a file from DOS. If this prints correctly, your problem may be with your Windows driver or Windows setup.

Troubleshooting E-11

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Contents Revision History Text P/NWarranty Claims VDE statement FCC Statement U.S.AMaterial safety data sheet General operating safetyIndustry Canada For your safety Other reference materials Manual conventionsContents Appendix C Technical information Appendix D Error messages Appendix a Installing additional memoryAppendix E Troubleshooting Appendix B Menu treePrinter setup Printing Obtaining quality resultsUse the right inks and media Caring for your ink and cartridges Choose the right mediaCaring for your media Use the right software Choose the correct printing modePrinting the settings Returning to the default settingsPrinter options Important notes about image size vs. dpiColor mode To choose the color modeChoosing quality mode options Choosing feed media options To choose print qualityMedia counter To enter a media length valueAuto-load delay To reset the media counterTo set auto-load delay To display the current valueSave media Defining user setupTo turn off Save Media Auto-WipeTo use a previously saved user setting To save user setupChoosing a language To choose a languageTo set LCD contrast Choosing ink optionsTo set ink reduction To set dry EOP To set the ink preheat timeUser Settings Default Other Options Printer default settingsPrinting To print a file using the Windows driverEnd of Print function Printing vector data Printing modesTo access HP-GL/2 features Accessing HP-GL/2 featuresPalette select To choose a palette typeControl RotationTo set control Reprints To rotate the imageTo make multiple prints Nesting To enable nesting Nest timeTo define nesting wait time Ink limit To enable the ink limitSimm installation Installing additional memoryAcceptable Simm sizes To remove the right coverTo remove the SIMMs To install the new SimmMain menu at a glance Menu treeFeed media menu Main menuSetup menu at a glance Bold indicates the default Utility menu at a glance Bold indicates the default Print Mode Setup menuHP-GL/2 Menu Ink Option Menu Utility menu Serial Comm Menu Bold indicates the defaultPrime menu Service Menu Bold indicates the default Media Roll Parameters Technical informationTechnical information C-2 Cartridge errors Error messagesMemory Errors TroubleshootingE Troubleshooting quick listIsolating problems Printer health File will not print Printer front view Ink cartridges do not fire properly Firmware Download Procedure Upgrade/Printer Refresh Overall print quality is poor Calibrate cartridges Data Transfer No output when printing from Unix Application Software Difficulty generating prints ranging from a to D size Calling for Help Customer Technical Support