Kodak manual Firmware Download Procedure Upgrade/Printer Refresh

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VinylJet 36TM Reference Guide

What if I need a firmware upgrade?

You can download firmware upgrades from ENCAD’s Internet web page (www.encad.com).

Firmware Download Procedure (Upgrade/Printer Refresh)

You can use the ENCAD File Print Utility (EFPU) to download new firmware to your printer. The EFPU can be found on the System CD.

For Windows:

1.Using the EFPU, send the XXXX.ROM file to the printer. Approximately 20 - 40 seconds later, the unit will reboot, indicating the download was successful. After a one second delay, the printer will automatically reboot. The printer should come up normally. Verify the new firmware revision by sequencing through Utility Menu/ Service Menu/About.

2.If there is no beep, reboot printer and reseat parallel port connection. Resend the

.ROM file to the printer.

Print Quality

Many of the print quality concerns can be resolved by priming, cleaning, and calibrating the cartridges. When this is the case, “clean, calibrate, or replace” is indicated with other solutions. Refer to the following chapters for details:

Clean - see Maintenance Guide

Calibrate - see Quick Start manual.

Replace - see Quick Start manual.

No print appears

Check that tape has been removed from the printhead of the cartridge.

Make sure that the septum valve in the carriage and the needle two-piece septum, and the tubing part of the needle are tight and don't leak. Because this printer uses lots of heat, with time, the connections in the needle may become loose.

Be sure that ink levels are correct. Less than 50 ml in the reservoir can cause the lines to lose prime. Refill the reservoirs and reprime if necessary.

White lines or large gaps on print or portions of characters missing

Clean, calibrate, or replace cartridges.

Make sure the media feeds freely.

E-6 Troubleshooting

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Contents Text P/N Revision HistoryWarranty Claims FCC Statement U.S.A VDE statementGeneral operating safety Material safety data sheetIndustry Canada For your safety Manual conventions Other reference materialsContents Appendix a Installing additional memory Appendix C Technical information Appendix D Error messagesAppendix E Troubleshooting Appendix B Menu treePrinter setup Obtaining quality results PrintingUse the right inks and media Choose the right media Caring for your ink and cartridgesCaring for your media Choose the correct printing mode Use the right softwareReturning to the default settings Printing the settingsPrinter options Important notes about image size vs. dpiTo choose the color mode Color modeChoosing quality mode options To choose print quality Choosing feed media optionsMedia counter To enter a media length valueTo reset the media counter Auto-load delayTo set auto-load delay To display the current valueDefining user setup Save mediaTo turn off Save Media Auto-WipeTo save user setup To use a previously saved user settingChoosing a language To choose a languageChoosing ink options To set LCD contrastTo set ink reduction To set the ink preheat time To set dry EOPPrinter default settings User Settings Default Other OptionsTo print a file using the Windows driver PrintingEnd of Print function Printing modes Printing vector dataAccessing HP-GL/2 features To access HP-GL/2 featuresPalette select To choose a palette typeRotation ControlTo set control To rotate the image ReprintsTo make multiple prints Nesting Nest time To enable nestingTo define nesting wait time To enable the ink limit Ink limitInstalling additional memory Simm installationAcceptable Simm sizes To remove the right coverTo install the new Simm To remove the SIMMsMenu tree Main menu at a glanceMain menu Feed media menuSetup menu at a glance Bold indicates the default Utility menu at a glance Bold indicates the default Setup menu Print ModeHP-GL/2 Menu Ink Option Menu Serial Comm Menu Bold indicates the default Utility menuPrime menu Service Menu Bold indicates the default Technical information Media Roll ParametersTechnical information C-2 Error messages Cartridge errorsMemory Errors Troubleshooting quick list TroubleshootingEIsolating problems Printer health File will not print Printer front view Ink cartridges do not fire properly Firmware Download Procedure Upgrade/Printer Refresh Overall print quality is poor Calibrate cartridges Data Transfer No output when printing from Unix Application Software Difficulty generating prints ranging from a to D size Calling for Help Customer Technical Support