Xerox 3435DN manual Select Download as Bit Image, Advanced Options, Turn on Print As Image from

Page 51

Condition

Possible cause

Suggested solutions

 

 

 

 

 

Simplify the page layout and

 

The page layout

remove any unnecessary

 

graphics from the document.

 

is too complex.

 

Install more memory in your

 

 

 

 

printer. See page 10.1.

 

 

 

 

The page

Change the page orientation in

 

orientation setting

your application. See the

Half the page

may be incorrect.

Software Section.

is blank.

 

 

 

Ensure that the paper size in

 

 

 

 

the printer driver settings

 

The paper size

matches the paper in the tray.

 

and the paper

Or, ensure that the paper size

 

size settings do

in the printer driver settings

 

not match.

matches the paper selection in

 

 

the software application

 

 

settings you use.

 

 

 

 

 

Remove excess paper from the

 

There is too much

tray.

 

paper in the tray.

If printing on special materials,

 

 

use the multi-purpose tray.

 

 

 

 

An incorrect type

Use only paper that meets

 

printer specifications.

 

of paper is being

 

If printing on special materials,

The paper

used.

use the multi-purpose tray.

keeps

 

 

 

jamming.

 

Special print materials, such as

 

An incorrect

thick paper, should not be

 

output method is

printed using the output tray

 

being used.

(face-down). Use the rear

 

 

cover (face-up) instead.

 

 

 

 

There may be

Open the front cover and

 

debris inside the

 

remove the debris.

 

printer.

 

 

 

 

 

 

If you are under

 

 

the DOS

 

 

environment, the

Change the font setting.

 

font setting for

 

See page 2.5.

 

your machine

The printer

 

may be set

 

prints, but

incorrectly.

 

the text is

 

 

 

Disconnect and reconnect the

wrong,

 

garbled, or

 

printer cable. Try a print job that

incomplete.

The printer cable

you have already printed

 

successfully. If possible, attach

 

is loose or

 

the cable and printer to another

 

defective.

 

computer and try a print job

 

 

 

 

that you know works. Finally,

 

 

try a new printer cable.

 

 

 

Condition

Possible cause

Suggested solutions

 

 

 

 

The wrong printer

Check the application’s printer

 

driver was

selection menu to ensure that

 

selected.

your printer is selected.

 

 

 

 

The software

Try printing a job from another

 

application is

The printer

application.

malfunctioning.

prints, but

 

 

 

the text is

 

If printing from Windows (any

wrong,

 

version), exit to a DOS prompt

garbled, or

 

and verify functionality with the

incomplete.

The operating

following command: At a C:\

(Continued)

prompt, type Dir LPT1, and

system is

 

press OK. (This assumes you

 

malfunctioning.

 

are connected to LPT1.)

 

 

 

 

Exit Windows and reboot the

 

 

computer. Turn the printer off

 

 

and then back on again.

 

 

 

 

The print

Redistribute the print cartridge.

 

cartridge is

See page 8.3.

 

defective or out of

If necessary, replace the print

Pages print,

toner.

cartridge. See page 8.3.

 

 

The file may have

Check the file to ensure that it

but are

blank pages.

does not contain blank pages.

blank.

 

 

 

Some parts, such

 

 

as the controller

Contact a service

 

or the board, may

representative.

 

be defective.

 

 

 

 

The

The setting in the

Select Download as Bit Image

illustrations

in the Advanced Options

print

software

window of the graphic

incorrectly in

application is

properties. Print the document

Adobe

wrong.

again.

Illustrator.

 

 

 

 

 

 

The printer

 

 

does not

 

Printing the PDF file as an

print PDF file

Incompatibility

image may solve this problem.

correctly.

Turn on Print As Image from

between the PDF

Some parts

the Acrobat printing options.

file and the

of graphics,

Note: it will take longer to print

Acrobat products.

text, or

when you print a PDF file as an

 

illustrations

 

image.

are missing.

 

 

 

 

 

9.10 <Troubleshooting>

Image 51
Contents Page Page Contents Specifications MaintenanceTroubleshooting Installing accessoriesSafety Electrical Safety Information Regulatory Information OpenSSL License Environmental Compliance Product Recycling and Disposal Introduction Special featuresFeatures Phaser 3435/DN Printer overviewFront view Rear view Control panel overview Finding more information Understanding the Status LEDClearance space Selecting a locationMenu overview System setupUsing control panel menus Accessing control panel menusLayout menu Information menuPaper menu Graphic menu System Setup menuEmulation menu PostScript Network menuChanging the display language Using toner save modeUsing the control panel button Printing a demoSupplied software Software overviewMac OS Printer driver featuresSystem requirements WindowsVia the control panel Network setupVia network administration programs Supported operating systemsRestoring the network configuration Configuring TCP/IPConfiguring EtherTalk Setting Ethernet speedPrinting a network configuration ConfiguringConfiguring CentreWare is Selecting print media Loading print mediaSupported sizes of paper Type Size Dimensions Weighta CapacitybGuidelines for selecting and storing print media Guidelines for special print mediaMedia type Guidelines Loading paper Changing the size of the paper in the tray Using the tray 1 or the optional trayLoad the paper with the side to be printed on facing up Using the multi-purpose trayTips on using the multi-purpose tray Using manual feed modeSelecting an output location Printing to the output tray Face downPrinting to the rear cover Face up Printing a document Canceling a print jobPrinting a document Canceling a print job Basic printingPrint cartridges Ordering supplies and accessoriesAccessories How to purchaseCleaning the inside of the printer MaintenanceCleaning the printer Cleaning the outside of the printerChecking the remaining toner Maintaining the print cartridgeOpen the front cover Redistributing print cartridgeReplacing the print cartridge Toner Low appears on the displayMaintenance parts Clearing the Toner Low Replace Toner messageItems Yield Average Tray TroubleshootingClearing paper jams Paper feed areaMulti-purpose tray Optional trayPaper exit area Around the print cartridgeDuplex jam Duplex unit areaTips for avoiding paper jams Understanding display messages Troubleshooting checklistSelf Diagnostic Message Meaning Suggested solutions LSU Motor ErrorOpen Heat Error Over Heat ErrorPrint cartridge-related messages Software Section. Try Solving general printing problemsCondition Possible cause Suggested solutions Select Xerox Phaser 3435 asSelect Download as Bit Image Advanced OptionsTurn on Print As Image from Solving print quality problems Characters Condition Suggested solutions BackScatter MisformedCommon PostScript problems Common Windows problemsCommon Macintosh problems Common Linux problemsDisconnect the power cord Installing accessoriesPrecautions when installing accessories Installing a memory DimmSetting the memory in the PostScript printer properties Specifications and Description SpecificationsPrinter specifications Printer specificationsIndex Windows Toner save mode, use Windows problems Software section Software section Contents Using Windows Postscript Driver Using Your Printer in Linux Installing Printer Software in Windows Installing Printer SoftwareInstalling Software for Local Printing Custom Installation Installing Printer Software in Windows Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Removing Printer Software Reinstalling Printer SoftwareUsing SetIP Installing SetIPUsing SetIP Basic Printing Printing a DocumentSelect your printer driver from the Name drop-down list Printer Settings Printing to a file PRNSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabGraphics Tab Extras Tab Printer Tab Troubleshooting TabUsing a Favorite Setting Using HelpPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersSelected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document Fitting Your Document to aEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page OverlayAdvanced Using Windows PostScript DriverChanging the Status Monitor Program Settings Using Utility ApplicationsUsing Printer Settings Utility Opening the Troubleshooting GuideCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer LocallyGetting Started Using Your Printer in LinuxInstalling the Unified Linux Driver Installing the Unified Linux DriverClick Uninstall Uninstalling the Unified Linux DriverDouble-clickUnified Driver Configurator on the desktop Using the Unified Driver ConfiguratorPrinters Configuration Opening the Unified Driver ConfiguratorPorts Configuration Configuring Printer PropertiesPrinting from Applications Printing FilesFile menu Click Continue Select Easy Install and click Install Using Your Printer with a MacintoshInstalling printer driver for Macintosh Uninstalling the printer driverSelect your printer name Setting Up the PrinterFor a Network-connected Macintosh For a USB-connected MacintoshClick Show Info Installable OptionsPrinting Printing a DocumentLayout Changing Printer SettingsDuplex Printing Printing Multiple Pages on One Sheet of PaperIndex