Xerox 3435DN manual Solving print quality problems

Page 52

Solving print quality problems

Dirt inside of the printer or improper paper loading may reduce print quality. See the table below to troubleshoot problems.

Condition

 

Suggested solutions

 

If a vertical white streak or faded area appears on

 

the page:

 

The toner supply is low. You may be able to

 

 

temporarily extend the print cartridge life. See

Light or faded

 

page 8.3. If this does not improve print quality,

 

install a new print cartridge.

print

 

The paper may not meet paper specifications

 

AaBbCc

 

(for example, the paper is too moist or too

 

rough). See page 5.3.

AaBbCc

 

If the entire page is light, the print resolution

AaBbCc

 

setting is too light or toner save mode is on.

AaBbCc

 

Adjust the print resolution and toner save mode

AaBbCc

 

in the printer properties. See the Software

 

 

Section.

A combination of faded or smeared defects may indicate that the printer needs cleaning. See page 8.1.

The surface of LSU may be dirty. Clean the LSU. See page 8.1.

Toner spots

The paper may not meet specifications (for

AaBbCc

 

example, the paper is too moist or too rough).

 

See page 5.3.

AaBbCc

The transfer roller or paper path may be dirty.

AaBbCc

 

See page 8.1.

AaBbCc

 

 

AaBbCc

 

 

 

If generally rounded, faded areas occur randomly

 

on the page:

Dropouts

A single sheet of paper may be defective. Try

 

reprinting the job.

 

 

AaBbCc

The moisture content of the paper is uneven or

 

the paper has moist spots on its surface. Try a

AaBbCc

 

different brand of paper. See page 5.3.

AaBbCc

The paper lot is bad. The manufacturing

AaBbCc

 

processes can cause some areas to reject

AaBbCc

toner. Try a different kind or brand of paper.

 

The print cartridge may be defective. See

 

 

“Vertical repetitive defects” on the next page.

If these steps do not correct the problems, contact a service representative.

Condition

Suggested solutions

Vertical lines

AaBbCcbc

If black vertical streaks appear on the page:

AaBbCcbc

The drum inside the print cartridge has

AaBbCcbc

 

probably been scratched. Install a new print

AaBbCcbc

 

cartridge.

AaBbCcbc

 

 

Gray

If the amount of background shading becomes

background

unacceptable, the procedures below may fix the

 

problem.

AaBbCc

• Change to lighter weight pages. See page 5.3.

AaBbCc

• Check the printer’s environment; very dry (low

AaBbCc

humidity) or high humidity (higher than 80%

RH) conditions can increase the amount of

AaBbCc

background shading.

AaBbCc

• Remove the old print cartridge and install a new

 

one. See page 8.3.

Toner smear

Clean the inside of the printer. See page 8.1.

 

 

 

Check the type and quality. See page 5.2.

 

 

 

Remove the print cartridge and install a new

 

 

 

 

one. See page 8.3.

 

 

 

 

 

 

 

 

 

 

 

If marks repeatedly appear on the printed side of

Vertical

the page at even intervals:

The print cartridge may be damaged. If a

repetitive

 

repetitive mark occurs on the page, print a

defects

 

 

cleaning sheet several times to clean the

 

 

AaBbCc

 

cartridge; see page 8.1. After the printout, if

 

you still have the same problems, install a new

AaBbCc

 

 

print cartridge. See page 8.3.

AaBbCc

Parts of the printer may have toner on them. If

AaBbCc

 

the defects occur on the back of the page, the

AaBbCc

 

problem will likely correct itself after a few more

 

 

pages.

The fusing assembly may be damaged. Contact a service representative.

9.11 <Troubleshooting>

Image 52
Contents Page Page Contents Maintenance TroubleshootingInstalling accessories SpecificationsSafety Electrical Safety Information Regulatory Information OpenSSL License Environmental Compliance Product Recycling and Disposal Special features IntroductionPrinter overview Features Phaser 3435/DNFront view Rear view Control panel overview Understanding the Status LED Finding more informationSelecting a location Clearance spaceSystem setup Using control panel menusAccessing control panel menus Menu overviewInformation menu Layout menuPaper menu System Setup menu Graphic menuEmulation menu Network menu PostScriptUsing toner save mode Using the control panel buttonPrinting a demo Changing the display languageSoftware overview Supplied softwarePrinter driver features System requirementsWindows Mac OSNetwork setup Via network administration programsSupported operating systems Via the control panelConfiguring TCP/IP Configuring EtherTalkSetting Ethernet speed Restoring the network configurationConfiguring Printing a network configurationConfiguring CentreWare is Loading print media Selecting print mediaType Size Dimensions Weighta Capacityb Supported sizes of paperGuidelines for special print media Guidelines for selecting and storing print mediaMedia type Guidelines Loading paper Using the tray 1 or the optional tray Changing the size of the paper in the trayUsing the multi-purpose tray Load the paper with the side to be printed on facing upUsing manual feed mode Tips on using the multi-purpose trayPrinting to the output tray Face down Selecting an output locationPrinting to the rear cover Face up Canceling a print job Printing a document Canceling a print jobBasic printing Printing a documentOrdering supplies and accessories AccessoriesHow to purchase Print cartridgesMaintenance Cleaning the printerCleaning the outside of the printer Cleaning the inside of the printerMaintaining the print cartridge Checking the remaining tonerRedistributing print cartridge Replacing the print cartridgeToner Low appears on the display Open the front coverClearing the Toner Low Replace Toner message Maintenance partsItems Yield Average Troubleshooting Clearing paper jamsPaper feed area TrayOptional tray Multi-purpose trayAround the print cartridge Paper exit areaDuplex unit area Duplex jamTips for avoiding paper jams Troubleshooting checklist Understanding display messagesMessage Meaning Suggested solutions LSU Motor Error Open Heat ErrorOver Heat Error Self DiagnosticPrint cartridge-related messages Solving general printing problems Condition Possible cause Suggested solutionsSelect Xerox Phaser 3435 as Software Section. TryAdvanced Options Select Download as Bit ImageTurn on Print As Image from Solving print quality problems Condition Suggested solutions Back ScatterMisformed CharactersCommon Windows problems Common PostScript problemsCommon Linux problems Common Macintosh problemsInstalling accessories Precautions when installing accessoriesInstalling a memory Dimm Disconnect the power cordSetting the memory in the PostScript printer properties Specifications Printer specificationsPrinter specifications Specifications and DescriptionIndex Windows Toner save mode, use Windows problems Software section Software section Contents Using Windows Postscript Driver Using Your Printer in Linux Installing Printer Software Installing Printer Software in WindowsInstalling Software for Local Printing Custom Installation Installing Printer Software in Windows Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Removing Printer SoftwareInstalling SetIP Using SetIPUsing SetIP Printing a Document Basic PrintingSelect your printer driver from the Name drop-down list Printing to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Layout Tab Paper TabGraphics Tab Extras Tab Troubleshooting Tab Using a Favorite SettingUsing Help Printer TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper SizeUsing Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlayUsing Windows PostScript Driver AdvancedUsing Utility Applications Using Printer Settings UtilityOpening the Troubleshooting Guide Changing the Status Monitor Program SettingsSetting Up a Host Computer Setting Up a Client ComputerSharing the Printer Locally Check the Share this printer boxUsing Your Printer in Linux Installing the Unified Linux DriverInstalling the Unified Linux Driver Getting StartedUninstalling the Unified Linux Driver Click UninstallUsing the Unified Driver Configurator Printers ConfigurationOpening the Unified Driver Configurator Double-clickUnified Driver Configurator on the desktopConfiguring Printer Properties Ports ConfigurationPrinting Files Printing from ApplicationsFile menu Using Your Printer with a Macintosh Installing printer driver for MacintoshUninstalling the printer driver Click Continue Select Easy Install and click InstallSetting Up the Printer For a Network-connected MacintoshFor a USB-connected Macintosh Select your printer nameInstallable Options PrintingPrinting a Document Click Show InfoChanging Printer Settings LayoutPrinting Multiple Pages on One Sheet of Paper Duplex PrintingIndex