Troubleshooting

Problem:	The TES (Terminal Emulation Software) does not display
	anything.
Solution:	Make sure the Dip switch is set correctly. Switch 1 is ON
	when DOWN and Switch 2 is UP. This applies only when
	you power up.
	Make sure the TES’s communication parameters are
	correct. They should be 9600 baud rate, no parity, 8-data
	bits, and 1 stop bit.
	Make sure the ends of the SM-SER-117A cable are
	plugged into their respective ports.
	The ends of the cable indicate which belongs to the CPU and
	which belongs to the SNMP Solo.
	The end of the hooded cable nearest the label belongs to the
	CPU, and the end farthest away belongs to the SNMP Solo.
PROBLEM:	The NMS cannot ping the SNMP Solo.
Solution:	Make sure the network connection to the SNMP Solo is
	good.
Solution:	Make sure the cable is in good condition.
Solution:	Make sure to set the Community String [Set Access
	Controls, Type 2, Set 1 through 4]. Follow these steps:
	Name the community with any lowercase name. (A UPS
	monitors a designated community.)
Solution	Make sure to set the Manager Table. Set Access Controls,
	Type 3, Set 1 through 4]. Follow these steps:
	Define the Manager IP Address, Community string, and
	Access Permission together.
	The trap manager’s community should be the same number
	as the number of the community it monitors.
	The trap manager’s status is set to Accept YES to enable
	sending traps or to Accept to No to disable.

Appendix 35

plugged into their respective ports.