Tripp Lite MT-SE-37/02 owner manual Placing a Technical Support Call, Computer System

SNMP Solo

Placing a Technical Support Call

In order to diagnose the problem you are having, our technicians need the following information from you:

Installation Site:

Company Name:

Address:

City:	State:	ZIP code:
Installation Site Contact:
Full Name:
Phone Number:	Fax Number:
If you are a consultant,
Consultant Name:
Phone Number:	Fax Number:
Computer System:

Operating System and version:

System Manufacturer:

System Model Number:

NMS name and revision number:

UPS:

Manufacturer:

Model Name/Number:

Type of Port Connector (How many pins, male or female.):

What are the symptoms?

36Appendix