8 Teleservice
8.1.1 Teleservice procedure
◗Install the Network Management Teleservice Card kit using the present manual.
◗Contact your customer service for start the Teleservice option.
◗Send the form to your Teleservice center (by Fax or Internet).
◗Your center will activate this service.
◗Then you will receive an acknowledgement of receipt.
The information form must be sent back in order to trigger remote monitoring of your equipment.
The Teleservice center gives the data base information from the information form sent with the Kit or accessible via www.mgeups.com
◗During commissioning, the Teleservice center downloads the UPS data
◗Recognition code
◗Teleservice center telephone Number
◗Call rule
◗Starting from that moment, in case of condition changes, NMTC manages the activation of the call to the Teleservice center.
8.1.2 General overview
Local Public
Line Phone
Galaxy | Country Teleservice Center |
NMTC
Entreprise Network Management
Network Management Card & Modbus/Jbus | 34022321XT indice :AE | Page 59/98 |
Network Management Teleservice Card |
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APC by Schneider Electric
www.apc.com