Removing the Driver
1.With the reader plugged in, go to START/CONTROL PANEL/SYSTEM/ HARDWARE/DEVICE MANAGER/PORTS (COM & LPT) and/or UNI-
VERSAL SERIAL BUS CONTROLLERS.
2.Locate any items like “Unknown USB Device” or “(ID TECH) USB Serial Converter” or “(ID TECH)USB Serial Port” marked with a yellow “!”
3.
4.The CONFIRM DEVICE REMOVAL window will open. Click OK.
5.After the driver has been removed, unplug and then plug the reader in again.
6.A “Found new hardware wizard” window should appear on the screen. Install the driver again.
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