Multi-Tech Systems MT5634MSV manual Modem Accessories, About the Multi-Tech Fax-Back Service

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MessageSaver User Guide

Modem Accessories

SupplyNet, Inc., can supply you with replacement transformers, cables and connec- tors for select Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses:

Mail:	SupplyNet, Inc.
	614 Corporate Way
	Valley Cottage, NY 10989
Phone:	(800) 826-0279
Fax:	(914) 267-2420
Email:	info@thesupplynet.com
Internet:	http://www.thesupplynet.com

SupplyNet Online Ordering Instructions

1.Browse to http://www.thesupplynet.com. In the Browse by Manufacturer list, se-

lect Multi-Tech, and then click .

2.To order, type the quantity, and then click .

3.To change your order, click .

4.When you have finished selecting your items, click to finalize the order. The SupplyNet site uses Verisign’s Secure Socket Layer (SSL) technology to ensure complete shopping security.

About the Multi-Tech Fax-Back Service

Multi-Tech's fax-back system provides 24-hour access to sales, marketing, and tech- nical literature for customers in the U.S.A. Dial (612) 717-5888, follow the voice prompts, and enter the document number for either the Sales and Marketing catalog or the Technical Support catalog of documents. For convenience, write your fax number in the following space: __________________________________________.

From the Sales and Marketing catalog, you can request to have newsletters, white papers, press releases, brochures, and other marketing literature faxed to you. From the the Technical Support catalog, you can request basic modem operation informa- tion and troubleshooting guides. With either catalog, simply enter the FB Doc. num- ber of the literature you wish to receive.

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Contents User Guide FCC Part User Guide Record of Revisions Quick Start IntroductionMessageSaver Operation Solving Problems AT Commands, S-Registers & Result CodesRemote Configuration PhoneToolsAppendix a Regulatory Compliance Appendix C Loopback TestsAppendix D Warranty, Service, and Technical Support Appendix E Upgrade ProceduresIntroduction Introduction Product Description What Is in Your Modem Package? How to Get a Copy of Your User Guide Related ManualsMessageSaver User Guide Quick Start What You Will Need Safety WarningsIntroduction We supplySelect Stereo or Mono Speaker Mount the FeetOpening the Modem Changing the Speaker Jumper Location of speaker jumperRS232 Connection Connect the Modem to Your SystemLine Connection Phone Connection Power ConnectionPower-On Test Microphone ConnectionAdding the Modem to Windows Install the Modem in WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Call the Multi-Tech BBS Windows HyperTerminal Windows Terminal Send a Fax Microsoft FaxSelect Start Programs Accessories Fax Compose new fax ReferencesMessageSaver User Guide MessageSaver Operation PhoneTools Features Independent Mode FunctionsRecording and Downloading an Announcement MessageSaver OperationIndependent Mode Operation in PhoneTools Independent Mode Configuration Dialog BoxIndependent Mode Control Dialog Box Independent Mode Control dialog boxIndependent Mode Operation Using the Front Panel Control ButtonsIndicator Lights Playing Voice Messages Adjusting Speaker VolumeAnswering a Call with the Speakerphone Stopping the Play of Voice MessagesUsing the MessageSaver in Speakerphone Mode Remote ControlControlling the MessageSaver Remotely Activating Independent Mode Remotely Remote Control KeysAT Commands Registers Result Codes AT Commands AT Command Summary Echo Online Data Characters Echo Command Mode CharactersDS=y Dial Stored Telephone Number Hook ControlReturn Online to Data Mode Monitor Speaker VolumeMonitor Speaker Mode Modulation HandshakeSr? Read Register Value Result Codes Enable/DisableSet Register Value Tone DialingAuto Retrain Modem ResetLong Space Disconnect Data Carrier Detect DCD ControlAsynchronous Communications Mode Load Factory SettingsCommunications Mode 22bis Guard Tone ControlStore Current Configuration Test CommandsDisplay Current Settings Select Stored Configuration for Hard Reset\Gn Modem Port Flow Control \An\Bn Transmit Break \Jn Data Buffer Control\Tn Inactivity Timer \Nn Error Correction Mode Selection\Qn Flow Control Selection \Xn XON/XOFF Pass-Through DCn AT Command Control\Vn Protocol Result Code Data Calling Tone#S=x Store Setup Password Command +ES=n Enable Synchronous Buffered Mode#Sx Enter Setup Password Command +++ATCR Escape SequenceRegister Unit Range Default Description RegistersRegister Unit Range Default Description S37 Register Unit Range Default Description S42 Result Codes Terse Verbose DescriptionBlacklist Full Remote Configuration Setup Basic ProcedureChanging the Setup Password Changing the Remote Escape Character MessageSaver User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Modem Dials But Cannot Connect Modem4Disconnects While Online File Transfer4Is Slower Than It Should Be Modem4Cannot Connect When AnsweringData Is Being Lost Modem4Doesn’t Work with Caller ID There Are Garbage4 Characters on the MonitorFax and Data4Software Can’t Run at the Same Time MessageSaver User Guide PhoneTools Installing PhoneTools Phone Module Using PhoneTools’ Status BarMaking a Phone Call Using the Speakerphone Making Quick Dial EntriesVoice Module Setting up AnswerphoneActivating and Deactivating Answerphone Setting Up the Answer Only Mode Setting Up the Answer/Record ModeListening to Received Messages from a Remote Phone Listening to Received Messages in PhoneToolsRecording an Announcement Changing Recording ParametersConfiguring and Controlling Independent Mode Operation Independent ModeHow Does It Work? Activating and Configuring Independent Mode Selecting an AnnouncementIndependent Mode Managing Stored Documents InboxFax Module Faxing a Document from a Windows ApplicationFaxing a File Directly from PhoneTools Sending a CoverAdding a Logo to the Cover Viewing and Printing FaxesInbox and Outbox Management Inbox ManagementOutbox Management Importing Existing Records Phone BookCreating New Records Selecting RecordsUsing the Phone Book for Dialing Terminal Emulation Module Starting a Modem ConnectionUploading Files to a Remote System Capturing Information to DiskData File Transfer Sending a Data File AutomaticallyReceiving a Data File Automatically Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Regulatory ComplianceInternational Modem Restrictions Canadian Limitations NoticeCommission Decision CTR21 EMC and Safety Compliance New Zealand Telecom Warning NoticeMessageSaver User Guide Appendix B Technical Specifications Carrier Frequencies Frequency Stability MessageSaver User Guide Test procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testMessageSaver User Guide Limited Warranty ServiceTechnical Support Online Warranty RegistrationMulti-Tech BBS About the Internet About the Multi-Tech Fax-Back Service Modem AccessoriesSupplyNet Online Ordering Instructions Upgrade Overview Identify the Modem FirmwareMulti-Tech Web Site Identify the Current Firmware VersionMulti-Tech BBS Extract the Upgrade Files Download the Upgrade FileClear Your Stored Paramenters Upgrade the Modem’s Firmware Restore Your ParametersIndex Symbols Index 106