Multi-Tech Systems MT5634MSV manual Upgrade the Modem’s Firmware, Restore Your Parameters

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MessageSaver User Guide

4.Type AT&W1Z and press ENTER to clear your stored parameters and reset your modem to factory default.

5.Close the terminal program.

Step 6: Upgrade the Modem’s Firmware

1.Run Flash Loader by double-clicking the FLASH.EXE icon.

Flashloader automatically finds the COM port your modem is on, sets the serial port speed, and opens a Choose File to Download dialog box.

2.In the Choose File to Download dialog box, double-click the .HEX file you want to load into the modem. The file name for the MessageSaver is in the format MSVnnnn.HEX, where nnnn is the firmware revision number.

Flash Loader upgrades the modem with the contents of the .HEX file.

3.Close Flash Loader.

Step 7: Restore Your Parameters

Your modem is now updated. You can now open your terminal program to repro- gram your modem parameters, if necessary, or to confirm the update by typing ATI in the terminal window.

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Contents User Guide FCC Part User Guide Record of Revisions MessageSaver Operation IntroductionQuick Start Solving Problems AT Commands, S-Registers & Result CodesRemote Configuration PhoneToolsAppendix a Regulatory Compliance Appendix C Loopback TestsAppendix D Warranty, Service, and Technical Support Appendix E Upgrade ProceduresIntroduction Introduction Product Description What Is in Your Modem Package? How to Get a Copy of Your User Guide Related ManualsMessageSaver User Guide Quick Start What You Will Need Safety WarningsIntroduction We supplyOpening the Modem Mount the FeetSelect Stereo or Mono Speaker Changing the Speaker Jumper Location of speaker jumperLine Connection Connect the Modem to Your SystemRS232 Connection Phone Connection Power ConnectionPower-On Test Microphone ConnectionRemoving Your Old Modem from Windows Install the Modem in WindowsAdding the Modem to Windows Install and Configure Your Software Call the Multi-Tech BBS Windows HyperTerminal Windows Terminal Send a Fax Microsoft FaxSelect Start Programs Accessories Fax Compose new fax ReferencesMessageSaver User Guide MessageSaver Operation PhoneTools Features Independent Mode FunctionsRecording and Downloading an Announcement MessageSaver OperationIndependent Mode Operation in PhoneTools Independent Mode Configuration Dialog BoxIndependent Mode Control Dialog Box Independent Mode Control dialog boxIndependent Mode Operation Using the Front Panel Control ButtonsIndicator Lights Playing Voice Messages Adjusting Speaker VolumeAnswering a Call with the Speakerphone Stopping the Play of Voice MessagesControlling the MessageSaver Remotely Remote ControlUsing the MessageSaver in Speakerphone Mode Activating Independent Mode Remotely Remote Control KeysAT Commands Registers Result Codes AT Commands AT Command Summary Echo Online Data Characters Echo Command Mode CharactersDS=y Dial Stored Telephone Number Hook ControlReturn Online to Data Mode Monitor Speaker VolumeMonitor Speaker Mode Modulation HandshakeSr? Read Register Value Result Codes Enable/DisableSet Register Value Tone DialingAuto Retrain Modem ResetLong Space Disconnect Data Carrier Detect DCD ControlAsynchronous Communications Mode Load Factory SettingsCommunications Mode 22bis Guard Tone ControlStore Current Configuration Test CommandsDisplay Current Settings Select Stored Configuration for Hard Reset\Gn Modem Port Flow Control \An\Bn Transmit Break \Jn Data Buffer Control\Qn Flow Control Selection \Nn Error Correction Mode Selection\Tn Inactivity Timer \Xn XON/XOFF Pass-Through DCn AT Command Control\Vn Protocol Result Code Data Calling Tone#S=x Store Setup Password Command +ES=n Enable Synchronous Buffered Mode#Sx Enter Setup Password Command +++ATCR Escape SequenceRegister Unit Range Default Description RegistersRegister Unit Range Default Description S37 Register Unit Range Default Description S42 Result Codes Terse Verbose DescriptionBlacklist Full Remote Configuration Changing the Setup Password Basic ProcedureSetup Changing the Remote Escape Character MessageSaver User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Modem Dials But Cannot Connect Modem4Disconnects While Online Data Is Being Lost Modem4Cannot Connect When AnsweringFile Transfer4Is Slower Than It Should Be Fax and Data4Software Can’t Run at the Same Time There Are Garbage4 Characters on the MonitorModem4Doesn’t Work with Caller ID MessageSaver User Guide PhoneTools Installing PhoneTools Making a Phone Call Using PhoneTools’ Status BarPhone Module Using the Speakerphone Making Quick Dial EntriesActivating and Deactivating Answerphone Setting up AnswerphoneVoice Module Setting Up the Answer Only Mode Setting Up the Answer/Record ModeListening to Received Messages from a Remote Phone Listening to Received Messages in PhoneToolsRecording an Announcement Changing Recording ParametersHow Does It Work? Independent ModeConfiguring and Controlling Independent Mode Operation Activating and Configuring Independent Mode Selecting an AnnouncementIndependent Mode Managing Stored Documents InboxFax Module Faxing a Document from a Windows ApplicationFaxing a File Directly from PhoneTools Sending a CoverAdding a Logo to the Cover Viewing and Printing FaxesInbox and Outbox Management Inbox ManagementOutbox Management Importing Existing Records Phone BookCreating New Records Selecting RecordsUsing the Phone Book for Dialing Terminal Emulation Module Starting a Modem ConnectionUploading Files to a Remote System Capturing Information to DiskData File Transfer Sending a Data File AutomaticallyReceiving a Data File Automatically Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Regulatory ComplianceCommission Decision CTR21 Canadian Limitations NoticeInternational Modem Restrictions EMC and Safety Compliance New Zealand Telecom Warning NoticeMessageSaver User Guide Appendix B Technical Specifications Carrier Frequencies Frequency Stability MessageSaver User Guide Test procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testMessageSaver User Guide Limited Warranty ServiceMulti-Tech BBS Online Warranty RegistrationTechnical Support About the Internet SupplyNet Online Ordering Instructions Modem AccessoriesAbout the Multi-Tech Fax-Back Service Upgrade Overview Identify the Modem FirmwareMulti-Tech BBS Identify the Current Firmware VersionMulti-Tech Web Site Clear Your Stored Paramenters Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s Firmware Restore Your ParametersIndex Symbols Index 106