Multi-Tech Systems MT5634MSV manual Install and Configure Your Software

Page 20

MessageSaver User Guide

Step 5: Install and Configure Your Software

You must have communication software installed in your computer to use the Mes- sageSaver. If you wish to use communication software that is already installed, you should reconfigure it for your new modem; otherwise, install the PhoneTools pro- gram provided with the modem. PhoneTools must be installed if you want the Mes- sageSaver to store incoming voice messages and faxes. (See Chapter 7.)

1.Turn on your computer and run your communication software.

2.Find the dialog box or menu that lets you select your modem. (In Windows Ter- minal select Settings Modem Commands; in HyperTerminal select File Properties Phone Number; and in PhoneTools select Configure Hardware Configuration Select Modem.

3.Choose your modem from the software’s modem list. If it isn’t listed, choose a generic modem and modify the settings as necessary.

4.Change the modem initialization string, if necessary. The factory default config- uration works well for most purposes. To load the factory default configuration, use AT&F. To load a custom configuration that was saved using the &W com- mand, use ATZ. Note that the Z command must be in a command string by it- self. For a Macintosh, the initialization string should include the &D0 command. If you do not want the modem to always answer the phone, add S0=0 to the string. To use Caller ID with the modem, add S0=2 to the string (Caller ID infor- mation is sent between the first and second rings, so the phone must ring at least twice before the modem picks up the line). Depending on the software, you might have to end the string with a carriage return character (^M).

Note: To change the modem’s default configuration, type new commands in the software’s terminal window, adding the &W command to store them in the mo- dem’s nonvolatile memory. For instance, to create a default configuration for a Macintosh computer that turns off autoanswer, type AT&F&D0S0=0&W. The new configuration loads automatically whenever the modem is turned on or re- ceives the ATZ command.

5.Select the port the modem is connected to (normally COM1 or COM2).

6.Select your serial port speed. This can be labeled “maximum speed,” “DTE bps,” or “baud rate.” Ideally, if you use data compression, you should set your serial port baud rate to four times the modem’s maximum transmission speed or faster; however, few files can be compressed enough to require speeds that high, and not all serial ports can handle speeds that high. Set the serial port baud rate to 115,200 bps if your computer has a high speed serial port with a 16550AFN UART or equivalent and Windows 95 or NT 4.0, or set it to 57,600 bps if it has Windows 3.1x. If you have an older computer with a 14550 UART, set it to

19,200 bps. Older Macintosh computers can use a serial port baud rate of 57,600 bps; newer ones can use a serial port baud rate of 115,200 bps or 230,400 bps.

To see what UART your serial port uses if you have Windows 3.1x, in Program Manager select File Run, type MSD, and press ENTER. Select COM Ports to see the UART type. If you have Windows 95 or 98, select Start Settings Control Panel, and double-click on the Modems icon. In the Modems Properties dialog box, click the Diagnostics tab, click the port the modem is connected to, and click More Info to see the UART type. Note that both programs will identify

12

Image 20
Contents User Guide FCC Part User Guide Record of Revisions MessageSaver Operation IntroductionQuick Start AT Commands, S-Registers & Result Codes Remote ConfigurationSolving Problems PhoneToolsAppendix a Regulatory Compliance Appendix C Loopback TestsAppendix D Warranty, Service, and Technical Support Appendix E Upgrade ProceduresIntroduction Introduction Product Description What Is in Your Modem Package? How to Get a Copy of Your User Guide Related ManualsMessageSaver User Guide Quick Start Safety Warnings IntroductionWhat You Will Need We supplyOpening the Modem Mount the FeetSelect Stereo or Mono Speaker Changing the Speaker Jumper Location of speaker jumperLine Connection Connect the Modem to Your SystemRS232 Connection Power Connection Power-On TestPhone Connection Microphone ConnectionRemoving Your Old Modem from Windows Install the Modem in WindowsAdding the Modem to Windows Install and Configure Your Software Call the Multi-Tech BBS Windows HyperTerminal Windows Terminal Send a Fax Microsoft FaxSelect Start Programs Accessories Fax Compose new fax ReferencesMessageSaver User Guide MessageSaver Operation PhoneTools Features Independent Mode FunctionsRecording and Downloading an Announcement MessageSaver OperationIndependent Mode Operation in PhoneTools Independent Mode Configuration Dialog BoxIndependent Mode Control Dialog Box Independent Mode Control dialog boxIndependent Mode Operation Using the Front Panel Control ButtonsIndicator Lights Adjusting Speaker Volume Answering a Call with the SpeakerphonePlaying Voice Messages Stopping the Play of Voice MessagesControlling the MessageSaver Remotely Remote ControlUsing the MessageSaver in Speakerphone Mode Activating Independent Mode Remotely Remote Control KeysAT Commands Registers Result Codes AT Commands AT Command Summary Echo Command Mode Characters DS=y Dial Stored Telephone NumberEcho Online Data Characters Hook ControlMonitor Speaker Volume Monitor Speaker ModeReturn Online to Data Mode Modulation HandshakeResult Codes Enable/Disable Set Register ValueSr? Read Register Value Tone DialingModem Reset Long Space DisconnectAuto Retrain Data Carrier Detect DCD ControlLoad Factory Settings Communications ModeAsynchronous Communications Mode 22bis Guard Tone ControlTest Commands Display Current SettingsStore Current Configuration Select Stored Configuration for Hard Reset\An \Bn Transmit Break\Gn Modem Port Flow Control \Jn Data Buffer Control\Qn Flow Control Selection \Nn Error Correction Mode Selection\Tn Inactivity Timer DCn AT Command Control \Vn Protocol Result Code\Xn XON/XOFF Pass-Through Data Calling ToneCommand +ES=n Enable Synchronous Buffered Mode #Sx Enter Setup Password#S=x Store Setup Password Command +++ATCR Escape SequenceRegister Unit Range Default Description RegistersRegister Unit Range Default Description S37 Register Unit Range Default Description S42 Result Codes Terse Verbose DescriptionBlacklist Full Remote Configuration Changing the Setup Password Basic ProcedureSetup Changing the Remote Escape Character MessageSaver User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Modem Dials But Cannot Connect Modem4Disconnects While Online Data Is Being Lost Modem4Cannot Connect When AnsweringFile Transfer4Is Slower Than It Should Be Fax and Data4Software Can’t Run at the Same Time There Are Garbage4 Characters on the MonitorModem4Doesn’t Work with Caller ID MessageSaver User Guide PhoneTools Installing PhoneTools Making a Phone Call Using PhoneTools’ Status BarPhone Module Using the Speakerphone Making Quick Dial EntriesActivating and Deactivating Answerphone Setting up AnswerphoneVoice Module Setting Up the Answer Only Mode Setting Up the Answer/Record ModeListening to Received Messages from a Remote Phone Listening to Received Messages in PhoneToolsRecording an Announcement Changing Recording ParametersHow Does It Work? Independent ModeConfiguring and Controlling Independent Mode Operation Activating and Configuring Independent Mode Selecting an AnnouncementIndependent Mode Managing Stored Documents InboxFax Module Faxing a Document from a Windows ApplicationFaxing a File Directly from PhoneTools Sending a CoverAdding a Logo to the Cover Viewing and Printing FaxesInbox and Outbox Management Inbox ManagementOutbox Management Phone Book Creating New RecordsImporting Existing Records Selecting RecordsUsing the Phone Book for Dialing Terminal Emulation Module Starting a Modem ConnectionUploading Files to a Remote System Capturing Information to DiskData File Transfer Sending a Data File AutomaticallyReceiving a Data File Automatically Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Regulatory ComplianceCommission Decision CTR21 Canadian Limitations NoticeInternational Modem Restrictions EMC and Safety Compliance New Zealand Telecom Warning NoticeMessageSaver User Guide Appendix B Technical Specifications Carrier Frequencies Frequency Stability MessageSaver User Guide Test procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testMessageSaver User Guide Limited Warranty ServiceMulti-Tech BBS Online Warranty RegistrationTechnical Support About the Internet SupplyNet Online Ordering Instructions Modem AccessoriesAbout the Multi-Tech Fax-Back Service Upgrade Overview Identify the Modem FirmwareMulti-Tech BBS Identify the Current Firmware VersionMulti-Tech Web Site Clear Your Stored Paramenters Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s Firmware Restore Your ParametersIndex Symbols Index 106