Multi-Tech Systems MT5634MSV manual Introduction Product Description

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MessageSaver User Guide

Introduction

Congratulations on your purchase of a Multi-Tech MessageSaver! You have acquired one of the finest intelligent data/fax/voice messaging modems available today from one of America’s oldest and most respected modem manufacturers. This owner’s manual will help you install, configure, test and use your modem.

Product Description

Unlike most modems, the MessageSaver can receive and store voice and fax messag- es when your computer is off or the bundled communication software is not run- ning, making it the ideal modem for the small office or home office. The MessageSaver is fully compatible with Windows 3.1, Windows 95, Windows 98, and Windows NT. Using the included software, you can retrieve stored messages, faxes, and telephone numbers (telephone number retrieval requires Caller ID service), retrieve configura- tion and systems messages, and print a received fax.

The MessageSaver supports both the K56flexand the ITU-T V.90 protocols, both of which enable Internet connections at data rates up to 56K bps* over standard tele- phone lines. Using these protocols, Internet service providers (ISPs) are able to send data downstream to your computer at high speeds because data on the telephone net- work typically is converted from digital to analog only once before it reaches your modem. Upstream transmissions, and transmissions between client modems, are limit- ed to data rates of 33.6K bps, as are downstream transmissions that are converted more than once on the telephone network.

The MessageSaver is Plug and Play-capable. It offers interactive automatic dialing and command mode configuration. It stores up to three telephone numbers or com- mand strings of up to 40 characters each in nonvolatile memory. The modem pulse- or tone-dials, and it recognizes dial tones and busy signals for reliable call-progress detection. It also has AT&T calling card tone detection, DTR dialing, Caller ID (if you have a Caller ID subscription from your telephone company), and incorporates self-resetting lightning protection. Serial port speeds can be set to 230,400 bps. The MessageSaver is a full-duplex intelligent modem with V.42 error correction; V.42bis data compression;and V.17 (14,400 bps), Class 1 and 2, and Group 3 fax capabilities. It is FCC-registered for connection without notification to the telephone company.

*Though this modem is capable of 56K bps download performance, line impairments, public telephone infrastructure, and other external technological factors currently prevent maxi- mum 56K bps connections.

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Contents User Guide FCC Part User Guide Record of Revisions Quick Start IntroductionMessageSaver Operation Solving Problems AT Commands, S-Registers & Result CodesRemote Configuration PhoneTools Appendix a Regulatory Compliance Appendix C Loopback TestsAppendix D Warranty, Service, and Technical Support Appendix E Upgrade ProceduresIntroduction Introduction Product Description What Is in Your Modem Package? How to Get a Copy of Your User Guide Related ManualsMessageSaver User Guide Quick Start What You Will Need Safety WarningsIntroduction We supplySelect Stereo or Mono Speaker Mount the FeetOpening the Modem Changing the Speaker Jumper Location of speaker jumperRS232 Connection Connect the Modem to Your SystemLine Connection Phone Connection Power ConnectionPower-On Test Microphone ConnectionAdding the Modem to Windows Install the Modem in WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Call the Multi-Tech BBS Windows HyperTerminal Windows Terminal Send a Fax Microsoft FaxSelect Start Programs Accessories Fax Compose new fax ReferencesMessageSaver User Guide MessageSaver Operation PhoneTools Features Independent Mode FunctionsRecording and Downloading an Announcement MessageSaver OperationIndependent Mode Operation in PhoneTools Independent Mode Configuration Dialog BoxIndependent Mode Control Dialog Box Independent Mode Control dialog boxIndependent Mode Operation Using the Front Panel Control ButtonsIndicator Lights Playing Voice Messages Adjusting Speaker VolumeAnswering a Call with the Speakerphone Stopping the Play of Voice MessagesUsing the MessageSaver in Speakerphone Mode Remote ControlControlling the MessageSaver Remotely Activating Independent Mode Remotely Remote Control KeysAT Commands Registers Result Codes AT Commands AT Command Summary Echo Online Data Characters Echo Command Mode CharactersDS=y Dial Stored Telephone Number Hook ControlReturn Online to Data Mode Monitor Speaker VolumeMonitor Speaker Mode Modulation HandshakeSr? Read Register Value Result Codes Enable/DisableSet Register Value Tone DialingAuto Retrain Modem ResetLong Space Disconnect Data Carrier Detect DCD ControlAsynchronous Communications Mode Load Factory SettingsCommunications Mode 22bis Guard Tone ControlStore Current Configuration Test CommandsDisplay Current Settings Select Stored Configuration for Hard Reset\Gn Modem Port Flow Control \An\Bn Transmit Break \Jn Data Buffer Control\Tn Inactivity Timer \Nn Error Correction Mode Selection\Qn Flow Control Selection \Xn XON/XOFF Pass-Through DCn AT Command Control\Vn Protocol Result Code Data Calling Tone#S=x Store Setup Password Command +ES=n Enable Synchronous Buffered Mode#Sx Enter Setup Password Command +++ATCR Escape SequenceRegister Unit Range Default Description RegistersRegister Unit Range Default Description S37 Register Unit Range Default Description S42 Result Codes Terse Verbose DescriptionBlacklist Full Remote Configuration Setup Basic ProcedureChanging the Setup Password Changing the Remote Escape Character MessageSaver User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Modem Dials But Cannot Connect Modem4Disconnects While Online File Transfer4Is Slower Than It Should Be Modem4Cannot Connect When AnsweringData Is Being Lost Modem4Doesn’t Work with Caller ID There Are Garbage4 Characters on the MonitorFax and Data4Software Can’t Run at the Same Time MessageSaver User Guide PhoneTools Installing PhoneTools Phone Module Using PhoneTools’ Status BarMaking a Phone Call Using the Speakerphone Making Quick Dial EntriesVoice Module Setting up AnswerphoneActivating and Deactivating Answerphone Setting Up the Answer Only Mode Setting Up the Answer/Record ModeListening to Received Messages from a Remote Phone Listening to Received Messages in PhoneToolsRecording an Announcement Changing Recording ParametersConfiguring and Controlling Independent Mode Operation Independent ModeHow Does It Work? Activating and Configuring Independent Mode Selecting an AnnouncementIndependent Mode Managing Stored Documents InboxFax Module Faxing a Document from a Windows ApplicationFaxing a File Directly from PhoneTools Sending a CoverAdding a Logo to the Cover Viewing and Printing FaxesInbox and Outbox Management Inbox ManagementOutbox Management Importing Existing Records Phone BookCreating New Records Selecting RecordsUsing the Phone Book for Dialing Terminal Emulation Module Starting a Modem ConnectionUploading Files to a Remote System Capturing Information to DiskData File Transfer Sending a Data File AutomaticallyReceiving a Data File Automatically Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Regulatory ComplianceInternational Modem Restrictions Canadian Limitations NoticeCommission Decision CTR21 EMC and Safety Compliance New Zealand Telecom Warning NoticeMessageSaver User Guide Appendix B Technical Specifications Carrier Frequencies Frequency Stability MessageSaver User Guide Test procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testMessageSaver User Guide Limited Warranty ServiceTechnical Support Online Warranty RegistrationMulti-Tech BBS About the Internet About the Multi-Tech Fax-Back Service Modem AccessoriesSupplyNet Online Ordering Instructions Upgrade Overview Identify the Modem FirmwareMulti-Tech Web Site Identify the Current Firmware VersionMulti-Tech BBS Extract the Upgrade Files Download the Upgrade FileClear Your Stored Paramenters Upgrade the Modem’s Firmware Restore Your ParametersIndex Symbols Index 106