Multi-Tech Systems MT5634MSV manual Call the Multi-Tech BBS, PhoneTools

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2 Quick Start

a 14550 UART as an 8250A UART. If you have an 80386 or later computer, your UART is most likely a 14550 or 16550AFN.

7.If the software has an autobaud selection, make sure it is disabled. Autobaud applies only to older modems, and can cause problems if enabled.

8.If the software allows you to edit the no-connect messages (NO CARRIER, BUSY, NO ANSWER, NO DIALTONE), make sure there is no space between DIAL and TONE in NO DIALTONE.

9.Refer to the software manual or online help for other configuration choices; in most cases you can accept the default values.

Step 6: Call the Multi-Tech BBS

Test the modem’s data functions by calling the Multi-Tech bulletin board system (BBS) and downloading REGISTER.DOC, if you have Microsoft Word 6.0 or later, or REGISTER.TXT if you do not.

PhoneTools

1.Click Start; then choose Programs, PhoneTools, and PhoneTools. The Phone- Tools main window appears.

2.Click Menus, then click Phonebook. The Phone Book dialog box appears.

3.In the Name line in the Record window, type Multi-Tech BBS.

4.In the Modem line, type 800-392-2432if you are in North America. Type 612- 785-3702if you are a local or an international user.

5.Click the Save New Record button and close the dialog box.

6.In the PhoneTools main window, click Terminal, then click the Phonebook but- ton. The Copy from Phone Book dialog box appears.

7.Double-click the Multi-Tech BBS entry. The Terminal connection dialog box appears with the dialing information for the Multi-Tech BBS filled in.

8.Make any necessary changes to the dialing options and then click OK. Phone- Tools dials the Multi-Tech BBS. You will know you have reached a modem by the harsh sounds of the modem handshake.

9.When the BBS welcome screen appears in the Terminal window, type your first name, last name, and password following the prompts. If you are a first-time caller, the BBS asks if your name is spelled correctly. If you answer Y, a ques- tionnaire appears. You must complete the questionnaire to use the BBS on your first call.

10.Press ENTER until the Main Menu appears. From the Main Menu you have access to two areas: the Files Menu and News. For help with menu commands, type ?.

11.In the Main Menu, type F and press ENTER to access the Files Menu, then type D and press ENTER to download.

12.At the prompt, if you have Microsoft Word 6.0 or later, type register.doc and press ENTER twice. If you do not have Microsoft Word, type register.txt and press ENTER twice.

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Contents User Guide FCC Part User Guide Record of Revisions Introduction Quick StartMessageSaver Operation Remote Configuration AT Commands, S-Registers & Result CodesSolving Problems PhoneToolsAppendix C Loopback Tests Appendix a Regulatory ComplianceAppendix E Upgrade Procedures Appendix D Warranty, Service, and Technical SupportIntroduction Introduction Product Description How to Get a Copy of Your User Guide Related Manuals What Is in Your Modem Package?MessageSaver User Guide Quick Start Introduction Safety WarningsWhat You Will Need We supplyMount the Feet Select Stereo or Mono SpeakerOpening the Modem Location of speaker jumper Changing the Speaker JumperConnect the Modem to Your System RS232 ConnectionLine Connection Power-On Test Power ConnectionPhone Connection Microphone ConnectionInstall the Modem in Windows Adding the Modem to WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Call the Multi-Tech BBS Windows HyperTerminal Windows Terminal Microsoft Fax Send a FaxReferences Select Start Programs Accessories Fax Compose new faxMessageSaver User Guide MessageSaver Operation Independent Mode Functions PhoneTools FeaturesMessageSaver Operation Recording and Downloading an AnnouncementIndependent Mode Configuration Dialog Box Independent Mode Operation in PhoneToolsIndependent Mode Control dialog box Independent Mode Control Dialog BoxControl Buttons Independent Mode Operation Using the Front PanelIndicator Lights Answering a Call with the Speakerphone Adjusting Speaker VolumePlaying Voice Messages Stopping the Play of Voice MessagesRemote Control Using the MessageSaver in Speakerphone ModeControlling the MessageSaver Remotely Remote Control Keys Activating Independent Mode RemotelyAT Commands Registers Result Codes AT Commands AT Command Summary DS=y Dial Stored Telephone Number Echo Command Mode CharactersEcho Online Data Characters Hook ControlMonitor Speaker Mode Monitor Speaker VolumeReturn Online to Data Mode Modulation HandshakeSet Register Value Result Codes Enable/DisableSr? Read Register Value Tone DialingLong Space Disconnect Modem ResetAuto Retrain Data Carrier Detect DCD ControlCommunications Mode Load Factory SettingsAsynchronous Communications Mode 22bis Guard Tone ControlDisplay Current Settings Test CommandsStore Current Configuration Select Stored Configuration for Hard Reset\Bn Transmit Break \An\Gn Modem Port Flow Control \Jn Data Buffer Control\Nn Error Correction Mode Selection \Tn Inactivity Timer\Qn Flow Control Selection \Vn Protocol Result Code DCn AT Command Control\Xn XON/XOFF Pass-Through Data Calling Tone#Sx Enter Setup Password Command +ES=n Enable Synchronous Buffered Mode#S=x Store Setup Password Command +++ATCR Escape SequenceRegisters Register Unit Range Default DescriptionRegister Unit Range Default Description S37 Register Unit Range Default Description S42 Terse Verbose Description Result CodesBlacklist Full Remote Configuration Basic Procedure SetupChanging the Setup Password Changing the Remote Escape Character MessageSaver User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Modem Dials But Cannot Connect Modem4Disconnects While Online Modem4Cannot Connect When Answering File Transfer4Is Slower Than It Should BeData Is Being Lost There Are Garbage4 Characters on the Monitor Modem4Doesn’t Work with Caller IDFax and Data4Software Can’t Run at the Same Time MessageSaver User Guide PhoneTools Installing PhoneTools Using PhoneTools’ Status Bar Phone ModuleMaking a Phone Call Making Quick Dial Entries Using the SpeakerphoneSetting up Answerphone Voice ModuleActivating and Deactivating Answerphone Setting Up the Answer/Record Mode Setting Up the Answer Only ModeListening to Received Messages in PhoneTools Listening to Received Messages from a Remote PhoneChanging Recording Parameters Recording an AnnouncementIndependent Mode Configuring and Controlling Independent Mode OperationHow Does It Work? Selecting an Announcement Activating and Configuring Independent ModeManaging Stored Documents Inbox Independent ModeFaxing a Document from a Windows Application Fax ModuleSending a Cover Faxing a File Directly from PhoneToolsViewing and Printing Faxes Adding a Logo to the CoverInbox Management Inbox and Outbox ManagementOutbox Management Creating New Records Phone BookImporting Existing Records Selecting RecordsUsing the Phone Book for Dialing Starting a Modem Connection Terminal Emulation ModuleCapturing Information to Disk Uploading Files to a Remote SystemSending a Data File Automatically Data File TransferReceiving a Data File Automatically Appendixes FCC Part 68 Telecom Appendix a Regulatory ComplianceRegulatory Compliance Fax Branding StatementCanadian Limitations Notice International Modem RestrictionsCommission Decision CTR21 New Zealand Telecom Warning Notice EMC and Safety ComplianceMessageSaver User Guide Appendix B Technical Specifications Carrier Frequencies Frequency Stability MessageSaver User Guide Local Analog Loopback Test V.54 Loop Test procedureFigure C-2. Remote digital loopback test Remote Digital Loopback Test V.54 LoopFigure C-3. Local digital loopback test Local Digital Loopback Test V.54 LoopMessageSaver User Guide Service Limited WarrantyOnline Warranty Registration Technical SupportMulti-Tech BBS About the Internet Modem Accessories About the Multi-Tech Fax-Back ServiceSupplyNet Online Ordering Instructions Identify the Modem Firmware Upgrade OverviewIdentify the Current Firmware Version Multi-Tech Web SiteMulti-Tech BBS Download the Upgrade File Extract the Upgrade FilesClear Your Stored Paramenters Restore Your Parameters Upgrade the Modem’s FirmwareIndex Symbols Index 106
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