Multi-Tech Systems MT5634MSV Recording and Downloading an Announcement, MessageSaver Operation

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3 MessageSaver Operation

Download of the greeting message into the modem’s memory.

Deletion of messages and faxes in the modem’s memory.

Specific configuration tasks:

Recording of the greeting message on the modem’s microphone.

Playback of the greeting message on the modem’s speaker.

Playback of the received voice mail on the modem’s speaker.

Recording and Downloading an Announcement

Announcements, or greeting messages, are used to greet and guide the caller. The MessageSaver has a default announcement loaded in its memory. You can use the default announcement if it meets your needs, or you can record your own custom announcements.

To record an announcement

1.In PhoneTools, click the Voice button, and then click the Answerphone Setup button.

2.In the Answerphone Setup dialog box, click the Choose Greeting Message but- ton to open the Choose an announcement dialog box.

3.In the Record using box, select the record peripheral (Modem or Sound card).

4.Adjust the volume control, and then click the record button to start recording. The greeting message can be up to 50 seconds in length. Note: The MessageSav- er’s microphone is located behind a small hole in the front panel.

5.Click the stop button to stop recording. The Announcement Description dialog box appears.

6.Type a brief description of the message in the Announcement Description dia- log box, and then click OK.

7.To replay the message, click the playback button in the Choose an announce- ment dialog box.

8.Exit the Choose an announcement dialog box.

To download an announcement to the modem

1.In the PhoneTools main window, click the Configure button, and then click In- dependent Mode Configuration.

2.In the Independent Mode Configuration dialog box, select a recording from the Announcements list box, and then click Download on modem to copy it to the modem.

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Contents User Guide FCC Part User Guide Record of Revisions MessageSaver Operation IntroductionQuick Start Remote Configuration AT Commands, S-Registers & Result CodesSolving Problems PhoneToolsAppendix C Loopback Tests Appendix a Regulatory ComplianceAppendix E Upgrade Procedures Appendix D Warranty, Service, and Technical SupportIntroduction Introduction Product Description How to Get a Copy of Your User Guide Related Manuals What Is in Your Modem Package?MessageSaver User Guide Quick Start Introduction Safety WarningsWhat You Will Need We supplyOpening the Modem Mount the FeetSelect Stereo or Mono Speaker Location of speaker jumper Changing the Speaker JumperLine Connection Connect the Modem to Your SystemRS232 Connection Power-On Test Power ConnectionPhone Connection Microphone ConnectionRemoving Your Old Modem from Windows Install the Modem in WindowsAdding the Modem to Windows Install and Configure Your Software Call the Multi-Tech BBS Windows HyperTerminal Windows Terminal Microsoft Fax Send a FaxReferences Select Start Programs Accessories Fax Compose new faxMessageSaver User Guide MessageSaver Operation Independent Mode Functions PhoneTools FeaturesMessageSaver Operation Recording and Downloading an AnnouncementIndependent Mode Configuration Dialog Box Independent Mode Operation in PhoneToolsIndependent Mode Control dialog box Independent Mode Control Dialog BoxControl Buttons Independent Mode Operation Using the Front PanelIndicator Lights Answering a Call with the Speakerphone Adjusting Speaker VolumePlaying Voice Messages Stopping the Play of Voice MessagesControlling the MessageSaver Remotely Remote ControlUsing the MessageSaver in Speakerphone Mode Remote Control Keys Activating Independent Mode RemotelyAT Commands Registers Result Codes AT Commands AT Command Summary DS=y Dial Stored Telephone Number Echo Command Mode CharactersEcho Online Data Characters Hook ControlMonitor Speaker Mode Monitor Speaker VolumeReturn Online to Data Mode Modulation HandshakeSet Register Value Result Codes Enable/DisableSr? Read Register Value Tone DialingLong Space Disconnect Modem ResetAuto Retrain Data Carrier Detect DCD ControlCommunications Mode Load Factory SettingsAsynchronous Communications Mode 22bis Guard Tone ControlDisplay Current Settings Test CommandsStore Current Configuration Select Stored Configuration for Hard Reset\Bn Transmit Break \An\Gn Modem Port Flow Control \Jn Data Buffer Control\Qn Flow Control Selection \Nn Error Correction Mode Selection\Tn Inactivity Timer \Vn Protocol Result Code DCn AT Command Control\Xn XON/XOFF Pass-Through Data Calling Tone#Sx Enter Setup Password Command +ES=n Enable Synchronous Buffered Mode#S=x Store Setup Password Command +++ATCR Escape SequenceRegisters Register Unit Range Default DescriptionRegister Unit Range Default Description S37 Register Unit Range Default Description S42 Terse Verbose Description Result CodesBlacklist Full Remote Configuration Changing the Setup Password Basic ProcedureSetup Changing the Remote Escape Character MessageSaver User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Modem Dials But Cannot Connect Modem4Disconnects While Online Data Is Being Lost Modem4Cannot Connect When AnsweringFile Transfer4Is Slower Than It Should Be Fax and Data4Software Can’t Run at the Same Time There Are Garbage4 Characters on the MonitorModem4Doesn’t Work with Caller ID MessageSaver User Guide PhoneTools Installing PhoneTools Making a Phone Call Using PhoneTools’ Status BarPhone Module Making Quick Dial Entries Using the SpeakerphoneActivating and Deactivating Answerphone Setting up AnswerphoneVoice Module Setting Up the Answer/Record Mode Setting Up the Answer Only ModeListening to Received Messages in PhoneTools Listening to Received Messages from a Remote PhoneChanging Recording Parameters Recording an AnnouncementHow Does It Work? Independent ModeConfiguring and Controlling Independent Mode Operation Selecting an Announcement Activating and Configuring Independent ModeManaging Stored Documents Inbox Independent ModeFaxing a Document from a Windows Application Fax ModuleSending a Cover Faxing a File Directly from PhoneToolsViewing and Printing Faxes Adding a Logo to the CoverInbox Management Inbox and Outbox ManagementOutbox Management Creating New Records Phone BookImporting Existing Records Selecting RecordsUsing the Phone Book for Dialing Starting a Modem Connection Terminal Emulation ModuleCapturing Information to Disk Uploading Files to a Remote SystemSending a Data File Automatically Data File TransferReceiving a Data File Automatically Appendixes FCC Part 68 Telecom Appendix a Regulatory ComplianceRegulatory Compliance Fax Branding StatementCommission Decision CTR21 Canadian Limitations NoticeInternational Modem Restrictions New Zealand Telecom Warning Notice EMC and Safety ComplianceMessageSaver User Guide Appendix B Technical Specifications Carrier Frequencies Frequency Stability MessageSaver User Guide Local Analog Loopback Test V.54 Loop Test procedureFigure C-2. Remote digital loopback test Remote Digital Loopback Test V.54 LoopFigure C-3. Local digital loopback test Local Digital Loopback Test V.54 LoopMessageSaver User Guide Service Limited WarrantyMulti-Tech BBS Online Warranty RegistrationTechnical Support About the Internet SupplyNet Online Ordering Instructions Modem AccessoriesAbout the Multi-Tech Fax-Back Service Identify the Modem Firmware Upgrade OverviewMulti-Tech BBS Identify the Current Firmware VersionMulti-Tech Web Site Clear Your Stored Paramenters Download the Upgrade FileExtract the Upgrade Files Restore Your Parameters Upgrade the Modem’s FirmwareIndex Symbols Index 106