Multi-Tech Systems MT5634MSV manual PhoneTools Features, Independent Mode Functions

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MessageSaver User Guide

Introduction

Like other modems, the Multi-Tech MessageSaver can operate under the control of a communication program such as PhoneTools, which is included with the modem. However, unlike other modems, it can also operate in Independent mode, in which the MessageSaver can receive and store voice messages and faxes when the comput- er is off or PhoneTools is not running. This chapter describes how to operate the MessageSaver in Independent mode.

PhoneTools Features

Using PhoneTools you can:

Store incoming voice messages and faxes with the computer off (voice messages have a maximum length of 60 seconds).

Retrieve stored messages, faxes, and telephone numbers (telephone number re- trieval requires Caller ID service from your phone company).

Specify an access code for remote retrieval of messages.

Print a received fax (your PC must be powered on and PhoneTools loaded).

Automatically set the time and date.

Independent Mode Functions

Retrieval of data specific to the modem’s Independent mode operation, such as:

Remaining amount of memory for the storage of received faxes and messages.

Number of faxes in the modem’s memory.

Number of voice messages in the modem’s memory.

Retrieval of data specific to each fax or message stored in the modem, such as:

Date and time of reception.

Length of a voice message or fax in seconds.

The sender’s Caller ID (if you have Caller ID service).

The sender’s fax identifier (CSID).

The number of fax pages.

Retrieval of each file’s data contents.

Configuration of Independent mode operation, such as:

Configuration of the modem’s answer mode (no answer, fax, data, or auto voice, fax, and data).

Number of rings before answer.

Status of the speaker during Independent mode communications.

The local fax identifier (CSID).

Activation and deactivation of remote message retrieval, and selection of the remote access code.

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Contents User Guide FCC Part User Guide Record of Revisions Quick Start IntroductionMessageSaver Operation AT Commands, S-Registers & Result Codes Remote ConfigurationSolving Problems PhoneToolsAppendix a Regulatory Compliance Appendix C Loopback TestsAppendix D Warranty, Service, and Technical Support Appendix E Upgrade ProceduresIntroduction Introduction Product Description What Is in Your Modem Package? How to Get a Copy of Your User Guide Related ManualsMessageSaver User Guide Quick Start Safety Warnings IntroductionWhat You Will Need We supplySelect Stereo or Mono Speaker Mount the FeetOpening the Modem Changing the Speaker Jumper Location of speaker jumperRS232 Connection Connect the Modem to Your SystemLine Connection Power Connection Power-On TestPhone Connection Microphone ConnectionAdding the Modem to Windows Install the Modem in WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Call the Multi-Tech BBS Windows HyperTerminal Windows Terminal Send a Fax Microsoft FaxSelect Start Programs Accessories Fax Compose new fax ReferencesMessageSaver User Guide MessageSaver Operation PhoneTools Features Independent Mode FunctionsRecording and Downloading an Announcement MessageSaver OperationIndependent Mode Operation in PhoneTools Independent Mode Configuration Dialog BoxIndependent Mode Control Dialog Box Independent Mode Control dialog boxIndependent Mode Operation Using the Front Panel Control ButtonsIndicator Lights Adjusting Speaker Volume Answering a Call with the SpeakerphonePlaying Voice Messages Stopping the Play of Voice MessagesUsing the MessageSaver in Speakerphone Mode Remote ControlControlling the MessageSaver Remotely Activating Independent Mode Remotely Remote Control KeysAT Commands Registers Result Codes AT Commands AT Command Summary Echo Command Mode Characters DS=y Dial Stored Telephone NumberEcho Online Data Characters Hook ControlMonitor Speaker Volume Monitor Speaker ModeReturn Online to Data Mode Modulation HandshakeResult Codes Enable/Disable Set Register ValueSr? Read Register Value Tone DialingModem Reset Long Space DisconnectAuto Retrain Data Carrier Detect DCD ControlLoad Factory Settings Communications ModeAsynchronous Communications Mode 22bis Guard Tone ControlTest Commands Display Current SettingsStore Current Configuration Select Stored Configuration for Hard Reset\An \Bn Transmit Break\Gn Modem Port Flow Control \Jn Data Buffer Control\Tn Inactivity Timer \Nn Error Correction Mode Selection\Qn Flow Control Selection DCn AT Command Control \Vn Protocol Result Code\Xn XON/XOFF Pass-Through Data Calling ToneCommand +ES=n Enable Synchronous Buffered Mode #Sx Enter Setup Password#S=x Store Setup Password Command +++ATCR Escape SequenceRegister Unit Range Default Description RegistersRegister Unit Range Default Description S37 Register Unit Range Default Description S42 Result Codes Terse Verbose DescriptionBlacklist Full Remote Configuration Setup Basic ProcedureChanging the Setup Password Changing the Remote Escape Character MessageSaver User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Modem Dials But Cannot Connect Modem4Disconnects While Online File Transfer4Is Slower Than It Should Be Modem4Cannot Connect When AnsweringData Is Being Lost Modem4Doesn’t Work with Caller ID There Are Garbage4 Characters on the MonitorFax and Data4Software Can’t Run at the Same Time MessageSaver User Guide PhoneTools Installing PhoneTools Phone Module Using PhoneTools’ Status BarMaking a Phone Call Using the Speakerphone Making Quick Dial EntriesVoice Module Setting up AnswerphoneActivating and Deactivating Answerphone Setting Up the Answer Only Mode Setting Up the Answer/Record ModeListening to Received Messages from a Remote Phone Listening to Received Messages in PhoneToolsRecording an Announcement Changing Recording ParametersConfiguring and Controlling Independent Mode Operation Independent ModeHow Does It Work? Activating and Configuring Independent Mode Selecting an AnnouncementIndependent Mode Managing Stored Documents InboxFax Module Faxing a Document from a Windows ApplicationFaxing a File Directly from PhoneTools Sending a CoverAdding a Logo to the Cover Viewing and Printing FaxesInbox and Outbox Management Inbox ManagementOutbox Management Phone Book Creating New RecordsImporting Existing Records Selecting RecordsUsing the Phone Book for Dialing Terminal Emulation Module Starting a Modem ConnectionUploading Files to a Remote System Capturing Information to DiskData File Transfer Sending a Data File AutomaticallyReceiving a Data File Automatically Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Regulatory ComplianceInternational Modem Restrictions Canadian Limitations NoticeCommission Decision CTR21 EMC and Safety Compliance New Zealand Telecom Warning NoticeMessageSaver User Guide Appendix B Technical Specifications Carrier Frequencies Frequency Stability MessageSaver User Guide Test procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testMessageSaver User Guide Limited Warranty ServiceTechnical Support Online Warranty RegistrationMulti-Tech BBS About the Internet About the Multi-Tech Fax-Back Service Modem AccessoriesSupplyNet Online Ordering Instructions Upgrade Overview Identify the Modem FirmwareMulti-Tech Web Site Identify the Current Firmware VersionMulti-Tech BBS Extract the Upgrade Files Download the Upgrade FileClear Your Stored Paramenters Upgrade the Modem’s Firmware Restore Your ParametersIndex Symbols Index 106