Multi-Tech Systems MT5634MSV manual Record of Revisions

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MessageSaver User Guide

Model MT5634MSV

P/N 88301250 Revision B (5/1/99)

©1999, by Multi-Tech Systems, Inc.

All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Record of Revisions

Revision Date

Description

B5/1/99 Updated agency information, installation procedures.

Trademarks

MessageSaver, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc.

IBM is a trademark of International Business Machines Corporation. MNP and Microcom Network Protocol are trademarks of Microcom, Inc. K56flex is a registered trademark of Rockwell International Corporation and Lucent Technologies Corporation. PhoneTools is a trademark of BVRP Software. Microsoft, Windows, Windows 95, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Notice

Though this modem is capable of 56K bps download performance, line impairments, public telephone infrastructure and other external technological factors currently prevent maximum 56K bps connections.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, MN 55112 U.S.A

(612)785-3500 or (800) 328-9717 Fax (612) 785-9874

Fax-Back Service (612) 717-5888 Technical Support (800) 972-2439 BBS (612) 785-3702 or (800) 392-2432 Internet http://www.multitech.com

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Contents User Guide FCC Part User Guide Record of Revisions Quick Start IntroductionMessageSaver Operation AT Commands, S-Registers & Result Codes Remote ConfigurationSolving Problems PhoneToolsAppendix a Regulatory Compliance Appendix C Loopback TestsAppendix D Warranty, Service, and Technical Support Appendix E Upgrade ProceduresIntroduction Introduction Product Description What Is in Your Modem Package? How to Get a Copy of Your User Guide Related ManualsMessageSaver User Guide Quick Start Safety Warnings IntroductionWhat You Will Need We supplySelect Stereo or Mono Speaker Mount the FeetOpening the Modem Changing the Speaker Jumper Location of speaker jumperRS232 Connection Connect the Modem to Your SystemLine Connection Power Connection Power-On TestPhone Connection Microphone ConnectionAdding the Modem to Windows Install the Modem in WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Call the Multi-Tech BBS Windows HyperTerminal Windows Terminal Send a Fax Microsoft FaxSelect Start Programs Accessories Fax Compose new fax ReferencesMessageSaver User Guide MessageSaver Operation PhoneTools Features Independent Mode FunctionsRecording and Downloading an Announcement MessageSaver OperationIndependent Mode Operation in PhoneTools Independent Mode Configuration Dialog BoxIndependent Mode Control Dialog Box Independent Mode Control dialog boxIndependent Mode Operation Using the Front Panel Control ButtonsIndicator Lights Adjusting Speaker Volume Answering a Call with the SpeakerphonePlaying Voice Messages Stopping the Play of Voice MessagesUsing the MessageSaver in Speakerphone Mode Remote ControlControlling the MessageSaver Remotely Activating Independent Mode Remotely Remote Control KeysAT Commands Registers Result Codes AT Commands AT Command Summary Echo Command Mode Characters DS=y Dial Stored Telephone NumberEcho Online Data Characters Hook ControlMonitor Speaker Volume Monitor Speaker ModeReturn Online to Data Mode Modulation HandshakeResult Codes Enable/Disable Set Register ValueSr? Read Register Value Tone DialingModem Reset Long Space DisconnectAuto Retrain Data Carrier Detect DCD ControlLoad Factory Settings Communications ModeAsynchronous Communications Mode 22bis Guard Tone ControlTest Commands Display Current SettingsStore Current Configuration Select Stored Configuration for Hard Reset\An \Bn Transmit Break\Gn Modem Port Flow Control \Jn Data Buffer Control\Tn Inactivity Timer \Nn Error Correction Mode Selection\Qn Flow Control Selection DCn AT Command Control \Vn Protocol Result Code\Xn XON/XOFF Pass-Through Data Calling ToneCommand +ES=n Enable Synchronous Buffered Mode #Sx Enter Setup Password#S=x Store Setup Password Command +++ATCR Escape SequenceRegister Unit Range Default Description RegistersRegister Unit Range Default Description S37 Register Unit Range Default Description S42 Result Codes Terse Verbose DescriptionBlacklist Full Remote Configuration Setup Basic ProcedureChanging the Setup Password Changing the Remote Escape Character MessageSaver User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Modem Dials But Cannot Connect Modem4Disconnects While Online File Transfer4Is Slower Than It Should Be Modem4Cannot Connect When AnsweringData Is Being Lost Modem4Doesn’t Work with Caller ID There Are Garbage4 Characters on the MonitorFax and Data4Software Can’t Run at the Same Time MessageSaver User Guide PhoneTools Installing PhoneTools Phone Module Using PhoneTools’ Status BarMaking a Phone Call Using the Speakerphone Making Quick Dial EntriesVoice Module Setting up AnswerphoneActivating and Deactivating Answerphone Setting Up the Answer Only Mode Setting Up the Answer/Record ModeListening to Received Messages from a Remote Phone Listening to Received Messages in PhoneToolsRecording an Announcement Changing Recording ParametersConfiguring and Controlling Independent Mode Operation Independent ModeHow Does It Work? Activating and Configuring Independent Mode Selecting an AnnouncementIndependent Mode Managing Stored Documents InboxFax Module Faxing a Document from a Windows ApplicationFaxing a File Directly from PhoneTools Sending a CoverAdding a Logo to the Cover Viewing and Printing FaxesInbox and Outbox Management Inbox ManagementOutbox Management Phone Book Creating New RecordsImporting Existing Records Selecting RecordsUsing the Phone Book for Dialing Terminal Emulation Module Starting a Modem ConnectionUploading Files to a Remote System Capturing Information to DiskData File Transfer Sending a Data File AutomaticallyReceiving a Data File Automatically Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Regulatory ComplianceInternational Modem Restrictions Canadian Limitations NoticeCommission Decision CTR21 EMC and Safety Compliance New Zealand Telecom Warning NoticeMessageSaver User Guide Appendix B Technical Specifications Carrier Frequencies Frequency Stability MessageSaver User Guide Test procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testMessageSaver User Guide Limited Warranty ServiceTechnical Support Online Warranty RegistrationMulti-Tech BBS About the Internet About the Multi-Tech Fax-Back Service Modem AccessoriesSupplyNet Online Ordering Instructions Upgrade Overview Identify the Modem FirmwareMulti-Tech Web Site Identify the Current Firmware VersionMulti-Tech BBS Extract the Upgrade Files Download the Upgrade FileClear Your Stored Paramenters Upgrade the Modem’s Firmware Restore Your ParametersIndex Symbols Index 106