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Samsung OfficeServ Link Version 2.1 User GuideMessage Monitoring, Page, 6 recovery success

Models: Version 2.1

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OfficeServ Link Version 2.1 User GuideMessage Monitoring

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Samsung OfficeServ Link Version 2.1 User GuideMessage Monitoring, Page, 5 1st recovery try failed and wait 1 minute

Contents

User Guide Version JuneOfficeServ Link TRADEMARKS User GuideCOPYRIGHT OfficeServ LinkAbout This Manual PrefaceConventions This page left blank intentionally OfficeServ Link Version 2.1 User GuidePrefacePage Table of contents Table of contentsPreface Chapter 2 Installation of LinkChapter 6 Message Monitoring Table Of ContentsChapter 4 Using Link Chapter 5 Link Operating State ViewOverview of OfficeServ Link Various Option SettingsChapter 1 Introduction Various Connections to PBX systemsThis page left blank intentionally OfficeServ Link Version 2.1 User GuideIntroductionPage Computer System Requirements Chapter 2 Installation of LinkPreparation for installing Link DCS Key Telephone RequirementsOpenTSP Configuration EnvironmentFigure 2.1 Typical configuration diagram OfficeServInstallation System Administration RequirementsPage OfficeServ Link Version 2.1 User GuideInstallation PageInstallationOfficeServ Link Version 2.1 User Guide OfficeServ Link Version 2.1 User GuideInstallation PageInstallationOfficeServ Link Version 2.1 User Guide Installing the Link License Post InstallationChecking the registered program group YES, the system booting runs the Link automatically Chapter 3 OfficeServ Link SettingsExecuting OfficeServ Link PageConfiguration of Link Main Window Description of Link Main Windowy Link Status bar information Figure 3.3 Status BarCommunication Environment Setup Connection mode to telephone systemPrimary speed of serial communications for each telephone system Communication environment setup for SIM / Serial cable connectionsCommunication Environment Setup for TCP/IP connections DCS 180 SIM Type, 9600 BPSCommunication Environment Setup for user connection in standby Figure 3.5 Status View of Ports in UsePage Example of Environment SetupFigure 3.6 Example of TCP/IP connections Normal option Option SettingsRestriction for the currently connected users in number Message Auto Clear Option General message monitoring option settingsMessage Monitoring and Saving Option Automatic connection to PBX system at Link startupFigure 3.11 Link indicator for message monitoring setting status SMDR/ UCD message monitoring option settingsPassword Protection Option Figure 3.9 General message monitoring programOfficeServ Call+ Function Support Option SMDR / UCD Message Exteranl Send OptionsLink State Message Display Option Link Display Language Option Switch Link Recovery Try Count OptionRecovery Try Time Period Option Figure 3.12 Language mode change alarm messageThis page left blank intentionally Link SettingsOfficeServ Link Version 2.1 User GuidePage Page Connecting to a telephone system Chapter 4 Using LinkCheck the configuration of the Phone System Telephone settings for a serial Link connectionFigure 4.1 Click on the CONNECT button Connecting PBX system after Setup of Communication EnvironmentFigure 4.2 Process of connection to telephone system Figure 4.4 Automatic recovery message after error event GeneralMessage.ico ErrorMessage.icoFigure 4.3 Connection success message OfficeServ Link Version 2.1 User GuideMessage Monitoring Figure 4.5 1st recovery try failed and wait 1 minuteFigure 4.6 recovery success PageFigure 4.7 Selection of Disconnect button Disconnecting to the PBX system and userFigure 4.8 Disconnection process in progress Viewing Link state in Default mode Chapter 5 Link Operating State ViewIn case that a user is currently connected Chapter 6 Message Monitoring Running the Switch Message Monitor SCMonitor.exeCall processing message monitoring program Environment Setup Figure 6.2 Environment Setup of Switch Message Monitor ProgramFigure 6.3 Main window of Switch Message Monitor SMDR / UCD Message Monitoring Program Figure 6.4 Monitoring program showing system messagesFigure 6.6 Setup of SMDR / UCD Message Monitor Environment Running the SMDR / UCD Message Monitor SUMonitor.exeEnvironment Setup Figure 6.5 Executing the SMDR / UCD Message MonitorMessage Monitor program were installed in values entered in the environment setup entries of LinkFigure 6.7 Main Window of SMDR / UCD Message Monitor Figure 6.8 Main window of SMDR / UCD Message Monitor Page Message MonitoringOfficeServ Link Version 2.1 User Guidename Installing Monitoring Program on other Computer Electronics\OfficeServ Link\Tools\MSGMonitor.exe”This page left blank intentionally Message MonitoringOfficeServ Link Version 2.1 User GuidePage Page Chapter 7 License Registration Running the License ToolsInstalling the License Figure 8.3 Paste the valid license keyFigure 8.4 Link Shutdown Check OfficeServ Link Version 2.1 User GuidePage Figure 8.5 License Registration NotificationFigure 8.8 How to check the License Status This page left blank intentionally OfficeServ Link Version 2.1 User GuidePage Information in this document is subject to change without notice User GuideSamsung OfficeServ Link Visit us at