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Samsung manual OfficeServ Link Version 2.1 User GuideInstallation, Page

Models: Version 2.1

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OfficeServ Link Version 2.1 User GuideInstallation

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2.License Agreement dialog box appears on the screen. Read the text of License Agreement, and click on the [Next] button if you agree to its contents. If you do not agree, the Link installation program exits automatically.

3.User and Company Registration box appears on the screen. Check the valid the user and company name and click on the [Next] button.

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Samsung manual OfficeServ Link Version 2.1 User GuideInstallation, Page

Contents

Version June User GuideOfficeServ Link User Guide COPYRIGHTTRADEMARKS OfficeServ LinkPreface About This ManualConventions OfficeServ Link Version 2.1 User GuidePreface This page left blank intentionallyPage Table of contents PrefaceTable of contents Chapter 2 Installation of LinkTable Of Contents Chapter 4 Using LinkChapter 6 Message Monitoring Chapter 5 Link Operating State ViewVarious Option Settings Chapter 1 IntroductionOverview of OfficeServ Link Various Connections to PBX systemsOfficeServ Link Version 2.1 User GuideIntroduction This page left blank intentionallyPage Chapter 2 Installation of Link Preparation for installing LinkComputer System Requirements DCS Key Telephone RequirementsConfiguration Environment Figure 2.1 Typical configuration diagramOpenTSP OfficeServSystem Administration Requirements InstallationPage OfficeServ Link Version 2.1 User GuideInstallation PageInstallationOfficeServ Link Version 2.1 User Guide OfficeServ Link Version 2.1 User GuideInstallation PageInstallationOfficeServ Link Version 2.1 User Guide Post Installation Installing the Link LicenseChecking the registered program group Chapter 3 OfficeServ Link Settings Executing OfficeServ LinkYES, the system booting runs the Link automatically PageConfiguration of Link Main Window Description of Link Main Windowy Link Status bar information Figure 3.3 Status BarCommunication Environment Setup Connection mode to telephone systemCommunication environment setup for SIM / Serial cable connections Communication Environment Setup for TCP/IP connectionsPrimary speed of serial communications for each telephone system DCS 180 SIM Type, 9600 BPSCommunication Environment Setup for user connection in standby Figure 3.5 Status View of Ports in UseExample of Environment Setup PageFigure 3.6 Example of TCP/IP connections Option Settings Normal optionRestriction for the currently connected users in number General message monitoring option settings Message Monitoring and Saving OptionMessage Auto Clear Option Automatic connection to PBX system at Link startupSMDR/ UCD message monitoring option settings Password Protection OptionFigure 3.11 Link indicator for message monitoring setting status Figure 3.9 General message monitoring programSMDR / UCD Message Exteranl Send Options OfficeServ Call+ Function Support OptionLink State Message Display Option Switch Link Recovery Try Count Option Recovery Try Time Period OptionLink Display Language Option Figure 3.12 Language mode change alarm messageLink SettingsOfficeServ Link Version 2.1 User Guide This page left blank intentionallyPage Page Chapter 4 Using Link Check the configuration of the Phone SystemConnecting to a telephone system Telephone settings for a serial Link connectionConnecting PBX system after Setup of Communication Environment Figure 4.1 Click on the CONNECT buttonFigure 4.2 Process of connection to telephone system GeneralMessage.ico ErrorMessage.ico Figure 4.4 Automatic recovery message after error eventFigure 4.3 Connection success message Figure 4.5 1st recovery try failed and wait 1 minute Figure 4.6 recovery successOfficeServ Link Version 2.1 User GuideMessage Monitoring PageDisconnecting to the PBX system and user Figure 4.7 Selection of Disconnect buttonFigure 4.8 Disconnection process in progress Viewing Link state in Default mode Chapter 5 Link Operating State ViewIn case that a user is currently connected Running the Switch Message Monitor SCMonitor.exe Chapter 6 Message MonitoringCall processing message monitoring program Environment Setup Figure 6.2 Environment Setup of Switch Message Monitor ProgramFigure 6.3 Main window of Switch Message Monitor SMDR / UCD Message Monitoring Program Figure 6.4 Monitoring program showing system messagesRunning the SMDR / UCD Message Monitor SUMonitor.exe Environment SetupFigure 6.6 Setup of SMDR / UCD Message Monitor Environment Figure 6.5 Executing the SMDR / UCD Message Monitorvalues entered in the environment setup entries of Link Message Monitor program were installed inFigure 6.7 Main Window of SMDR / UCD Message Monitor Figure 6.8 Main window of SMDR / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Pagename Installing Monitoring Program on other Computer Electronics\OfficeServ Link\Tools\MSGMonitor.exe”Message MonitoringOfficeServ Link Version 2.1 User Guide This page left blank intentionallyPage Page Chapter 7 License Registration Running the License ToolsInstalling the License Figure 8.3 Paste the valid license keyOfficeServ Link Version 2.1 User Guide PageFigure 8.4 Link Shutdown Check Figure 8.5 License Registration NotificationFigure 8.8 How to check the License Status OfficeServ Link Version 2.1 User Guide This page left blank intentionallyPage User Guide Samsung OfficeServ LinkInformation in this document is subject to change without notice Visit us at