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Samsung manual Message MonitoringOfficeServ Link Version 2.1 User Guide, Page

Models: Version 2.1

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Message MonitoringOfficeServ Link Version 2.1 User Guide

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Samsung manual Message MonitoringOfficeServ Link Version 2.1 User Guide, This page left blank intentionally, Page

Contents

OfficeServ Link Version JuneUser Guide OfficeServ Link User GuideCOPYRIGHT TRADEMARKSConventions PrefaceAbout This Manual Page OfficeServ Link Version 2.1 User GuidePrefaceThis page left blank intentionally Chapter 2 Installation of Link Table of contentsPreface Table of contentsChapter 5 Link Operating State View Table Of ContentsChapter 4 Using Link Chapter 6 Message MonitoringVarious Connections to PBX systems Various Option SettingsChapter 1 Introduction Overview of OfficeServ LinkPage OfficeServ Link Version 2.1 User GuideIntroductionThis page left blank intentionally DCS Key Telephone Requirements Chapter 2 Installation of LinkPreparation for installing Link Computer System RequirementsOfficeServ Configuration EnvironmentFigure 2.1 Typical configuration diagram OpenTSPPage System Administration RequirementsInstallation Page OfficeServ Link Version 2.1 User GuideInstallationInstallationOfficeServ Link Version 2.1 User Guide Page OfficeServ Link Version 2.1 User GuideInstallationInstallationOfficeServ Link Version 2.1 User Guide Checking the registered program group Post InstallationInstalling the Link License Page Chapter 3 OfficeServ Link SettingsExecuting OfficeServ Link YES, the system booting runs the Link automaticallyDescription of Link Main Window Configuration of Link Main WindowFigure 3.3 Status Bar y Link Status bar informationConnection mode to telephone system Communication Environment SetupDCS 180 SIM Type, 9600 BPS Communication environment setup for SIM / Serial cable connectionsCommunication Environment Setup for TCP/IP connections Primary speed of serial communications for each telephone systemFigure 3.5 Status View of Ports in Use Communication Environment Setup for user connection in standbyFigure 3.6 Example of TCP/IP connections Example of Environment SetupPage Restriction for the currently connected users in number Option SettingsNormal option Automatic connection to PBX system at Link startup General message monitoring option settingsMessage Monitoring and Saving Option Message Auto Clear OptionFigure 3.9 General message monitoring program SMDR/ UCD message monitoring option settingsPassword Protection Option Figure 3.11 Link indicator for message monitoring setting statusLink State Message Display Option SMDR / UCD Message Exteranl Send OptionsOfficeServ Call+ Function Support Option Figure 3.12 Language mode change alarm message Switch Link Recovery Try Count OptionRecovery Try Time Period Option Link Display Language OptionPage Link SettingsOfficeServ Link Version 2.1 User GuideThis page left blank intentionally Page Telephone settings for a serial Link connection Chapter 4 Using LinkCheck the configuration of the Phone System Connecting to a telephone systemFigure 4.2 Process of connection to telephone system Connecting PBX system after Setup of Communication EnvironmentFigure 4.1 Click on the CONNECT button Figure 4.3 Connection success message GeneralMessage.ico ErrorMessage.icoFigure 4.4 Automatic recovery message after error event Page Figure 4.5 1st recovery try failed and wait 1 minuteFigure 4.6 recovery success OfficeServ Link Version 2.1 User GuideMessage MonitoringFigure 4.8 Disconnection process in progress Disconnecting to the PBX system and userFigure 4.7 Selection of Disconnect button Chapter 5 Link Operating State View Viewing Link state in Default modeIn case that a user is currently connected Call processing message monitoring program Running the Switch Message Monitor SCMonitor.exeChapter 6 Message Monitoring Figure 6.2 Environment Setup of Switch Message Monitor Program Environment SetupFigure 6.3 Main window of Switch Message Monitor Figure 6.4 Monitoring program showing system messages SMDR / UCD Message Monitoring ProgramFigure 6.5 Executing the SMDR / UCD Message Monitor Running the SMDR / UCD Message Monitor SUMonitor.exeEnvironment Setup Figure 6.6 Setup of SMDR / UCD Message Monitor EnvironmentFigure 6.7 Main Window of SMDR / UCD Message Monitor values entered in the environment setup entries of LinkMessage Monitor program were installed in Figure 6.8 Main window of SMDR / UCD Message Monitor name Message MonitoringOfficeServ Link Version 2.1 User GuidePage Electronics\OfficeServ Link\Tools\MSGMonitor.exe” Installing Monitoring Program on other ComputerPage Message MonitoringOfficeServ Link Version 2.1 User GuideThis page left blank intentionally Page Running the License Tools Chapter 7 License RegistrationFigure 8.3 Paste the valid license key Installing the LicenseFigure 8.5 License Registration Notification OfficeServ Link Version 2.1 User GuidePage Figure 8.4 Link Shutdown CheckFigure 8.8 How to check the License Status Page OfficeServ Link Version 2.1 User GuideThis page left blank intentionally Visit us at User GuideSamsung OfficeServ Link Information in this document is subject to change without notice