Samsung Version 2.1 instruction

OfficeServ Link Version 2.1 User GuideMessage Monitoring

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Installing Monitoring Program on other Computer

The installation of Switch Message Monitor program and SMDR / UCD Message Monitor program is completed together with the installation of Link. Sometimes, however, you may need to run the monitoring programs on another computer that the Link does not run on. To this end, you can install and use the monitoring programs on this computer.

The monitoring program setup file is located in the “C:\Program Files\Samsung

Electronics\OfficeServ Link\Tools\MSGMonitor.exe”.

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Samsung Version 2.1 manual Installing Monitoring Program on other Computer

Contents

User Guide OfficeServ Link About This Manual ConventionsPage Table of contents OfficeServ Link Version 2.1 User Guide Introduction Overview of OfficeServ LinkPage Computer System Requirements Installation of LinkPreparation for installing Link DCS Key Telephone Requirements Configuration Environment Link System Administration Requirements InstallationPage Page Page Page Installing the Link License Post InstallationChecking the registered program group OfficeServ Link Settings Executing OfficeServ Link Configuration of Link Main Window Description of Link Main Window Link Status bar information Status Bar Communication Environment Setup Connection mode to telephone system Communication Environment Setup for TCP/IP connections IDCS 500/OfficrServ Serial, 19200 BPS Status View of Ports in Use Example of Environment Setup Example of TCP/IP connections Normal option Option SettingsRestriction for the currently connected users in number Message Auto Clear Option General message monitoring option settingsMessage Monitoring and Saving Option Automatic connection to PBX system at Link startup SMDR/ UCD message monitoring option settings Password Protection Option OfficeServ Call+ Function Support Option Smdr / UCD Message Exteranl Send OptionsLink State Message Display Option Recovery Try Time Period Option Switch Link Recovery Try Count OptionLink Display Language Option Page Page Connecting to a telephone system Using LinkCheck the configuration of the Phone System Telephone settings for a serial Link connection OfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Disconnecting to the PBX system and user Selection of Disconnect button Viewing Link state in Default mode Link Operating State View Case that a user is currently connected User-connected Link Message Monitoring Running the Switch Message Monitor SCMonitor.exeCall processing message monitoring program Environment Setup Environment Setup of Switch Message Monitor Program Main window of Switch Message Monitor Smdr / UCD Message Monitoring Program Click on the Stop Monitoring button to stop monitoring Running the Smdr / UCD Message Monitor SUMonitor.exe Executing the Smdr / UCD Message Monitor Configuration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page License Registration Running the License Tools Installing the License Paste the valid license key Link Shutdown Check How to check the License Status Page Samsung OfficeServ Link