Samsung OfficeServ Link | Samsung Version 2.1 guide

OfficeServ Link Version 2.1 User GuideMessage Monitoring

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Samsung OfficeServ Link

Ver. 2.1

User Guide

©2002 Samsung Electronics Co., Ltd All rights reserved

Information in this document is proprietary to SAMSUNG Electronics Co., Ltd

No information contained here may be copied, translated, transcribed or duplicated by any from without the prior written consent of SAMSUNG.

Information in this document is subject to change without notice.

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Samsung Version 2.1 manual Samsung OfficeServ Link

Contents

User Guide OfficeServ Link About This Manual ConventionsPage Table of contents OfficeServ Link Version 2.1 User Guide Introduction Overview of OfficeServ LinkPage Computer System Requirements Installation of LinkPreparation for installing Link DCS Key Telephone Requirements Configuration Environment Link System Administration Requirements InstallationPage Page Page Page Post Installation Installing the Link LicenseChecking the registered program group OfficeServ Link Settings Executing OfficeServ Link Configuration of Link Main Window Description of Link Main Window Link Status bar information Status Bar Communication Environment Setup Connection mode to telephone system Communication Environment Setup for TCP/IP connections IDCS 500/OfficrServ Serial, 19200 BPS Status View of Ports in Use Example of Environment Setup Example of TCP/IP connections Option Settings Normal optionRestriction for the currently connected users in number Message Auto Clear Option General message monitoring option settingsMessage Monitoring and Saving Option Automatic connection to PBX system at Link startup SMDR/ UCD message monitoring option settings Password Protection Option Smdr / UCD Message Exteranl Send Options OfficeServ Call+ Function Support OptionLink State Message Display Option Switch Link Recovery Try Count Option Recovery Try Time Period OptionLink Display Language Option Page Page Connecting to a telephone system Using LinkCheck the configuration of the Phone System Telephone settings for a serial Link connection OfficeServ Link Version 2.1 User GuideMessage Monitoring Connection state of Link is indicated as , and the AVI 1st recovery try failed and wait 1 minute Disconnecting to the PBX system and user Selection of Disconnect button Viewing Link state in Default mode Link Operating State View Case that a user is currently connected User-connected Link Running the Switch Message Monitor SCMonitor.exe Message MonitoringCall processing message monitoring program Environment Setup Environment Setup of Switch Message Monitor Program Main window of Switch Message Monitor Smdr / UCD Message Monitoring Program Click on the Stop Monitoring button to stop monitoring Running the Smdr / UCD Message Monitor SUMonitor.exe Executing the Smdr / UCD Message Monitor Configuration of window is as follows Main window of Smdr / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Installing Monitoring Program on other Computer Page Page License Registration Running the License Tools Installing the License Paste the valid license key Link Shutdown Check How to check the License Status Page Samsung OfficeServ Link