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Version 2.1 manual Version June, User Guide, OfficeServ Link
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Install
Error messages
1 Typical configuration diagram
Configuration of Link Main Window
Connecting to a telephone system
Communication Environment Setup
GeneralMessage.ico ErrorMessage.ico
Various Option Settings
5 1st recovery try failed and wait 1 minute
How to
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OfficeServ Link
User Guide
Version 2.1
June 2005
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Contents
User Guide
Version June
OfficeServ Link
COPYRIGHT
User Guide
TRADEMARKS
OfficeServ Link
About This Manual
Preface
Conventions
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OfficeServ Link Version 2.1 User GuidePreface
Page
Preface
Table of contents
Table of contents
Chapter 2 Installation of Link
Chapter 4 Using Link
Table Of Contents
Chapter 6 Message Monitoring
Chapter 5 Link Operating State View
Chapter 1 Introduction
Various Option Settings
Overview of OfficeServ Link
Various Connections to PBX systems
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OfficeServ Link Version 2.1 User GuideIntroduction
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Preparation for installing Link
Chapter 2 Installation of Link
Computer System Requirements
DCS Key Telephone Requirements
Figure 2.1 Typical configuration diagram
Configuration Environment
OpenTSP
OfficeServ
Installation
System Administration Requirements
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OfficeServ Link Version 2.1 User GuideInstallation
InstallationOfficeServ Link Version 2.1 User Guide
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OfficeServ Link Version 2.1 User GuideInstallation
InstallationOfficeServ Link Version 2.1 User Guide
Installing the Link License
Post Installation
Checking the registered program group
Executing OfficeServ Link
Chapter 3 OfficeServ Link Settings
YES, the system booting runs the Link automatically
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Description of Link Main Window
Configuration of Link Main Window
Figure 3.3 Status Bar
y Link Status bar information
Connection mode to telephone system
Communication Environment Setup
Communication Environment Setup for TCP/IP connections
Communication environment setup for SIM / Serial cable connections
Primary speed of serial communications for each telephone system
DCS 180 SIM Type, 9600 BPS
Figure 3.5 Status View of Ports in Use
Communication Environment Setup for user connection in standby
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Example of Environment Setup
Figure 3.6 Example of TCP/IP connections
Normal option
Option Settings
Restriction for the currently connected users in number
Message Monitoring and Saving Option
General message monitoring option settings
Message Auto Clear Option
Automatic connection to PBX system at Link startup
Password Protection Option
SMDR/ UCD message monitoring option settings
Figure 3.11 Link indicator for message monitoring setting status
Figure 3.9 General message monitoring program
OfficeServ Call+ Function Support Option
SMDR / UCD Message Exteranl Send Options
Link State Message Display Option
Recovery Try Time Period Option
Switch Link Recovery Try Count Option
Link Display Language Option
Figure 3.12 Language mode change alarm message
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Link SettingsOfficeServ Link Version 2.1 User Guide
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Check the configuration of the Phone System
Chapter 4 Using Link
Connecting to a telephone system
Telephone settings for a serial Link connection
Figure 4.1 Click on the CONNECT button
Connecting PBX system after Setup of Communication Environment
Figure 4.2 Process of connection to telephone system
Figure 4.4 Automatic recovery message after error event
GeneralMessage.ico ErrorMessage.ico
Figure 4.3 Connection success message
Figure 4.6 recovery success
Figure 4.5 1st recovery try failed and wait 1 minute
OfficeServ Link Version 2.1 User GuideMessage Monitoring
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Figure 4.7 Selection of Disconnect button
Disconnecting to the PBX system and user
Figure 4.8 Disconnection process in progress
Chapter 5 Link Operating State View
Viewing Link state in Default mode
In case that a user is currently connected
Chapter 6 Message Monitoring
Running the Switch Message Monitor SCMonitor.exe
Call processing message monitoring program
Figure 6.2 Environment Setup of Switch Message Monitor Program
Environment Setup
Figure 6.3 Main window of Switch Message Monitor
Figure 6.4 Monitoring program showing system messages
SMDR / UCD Message Monitoring Program
Environment Setup
Running the SMDR / UCD Message Monitor SUMonitor.exe
Figure 6.6 Setup of SMDR / UCD Message Monitor Environment
Figure 6.5 Executing the SMDR / UCD Message Monitor
Message Monitor program were installed in
values entered in the environment setup entries of Link
Figure 6.7 Main Window of SMDR / UCD Message Monitor
Figure 6.8 Main window of SMDR / UCD Message Monitor
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Message MonitoringOfficeServ Link Version 2.1 User Guide
name
Electronics\OfficeServ Link\Tools\MSGMonitor.exe”
Installing Monitoring Program on other Computer
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Message MonitoringOfficeServ Link Version 2.1 User Guide
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Running the License Tools
Chapter 7 License Registration
Figure 8.3 Paste the valid license key
Installing the License
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OfficeServ Link Version 2.1 User Guide
Figure 8.4 Link Shutdown Check
Figure 8.5 License Registration Notification
Figure 8.8 How to check the License Status
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OfficeServ Link Version 2.1 User Guide
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Samsung OfficeServ Link
User Guide
Information in this document is subject to change without notice
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