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Samsung OfficeServ Link Version 2.1 User GuidePreface, This page left blank intentionally

Models: Version 2.1

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OfficeServ Link Version 2.1 User GuidePreface

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Samsung manual OfficeServ Link Version 2.1 User GuidePreface, This page left blank intentionally, Page

Contents

User Guide Version JuneOfficeServ Link User Guide COPYRIGHTTRADEMARKS OfficeServ LinkAbout This Manual PrefaceConventions This page left blank intentionally OfficeServ Link Version 2.1 User GuidePrefacePage Table of contents PrefaceTable of contents Chapter 2 Installation of LinkTable Of Contents Chapter 4 Using LinkChapter 6 Message Monitoring Chapter 5 Link Operating State ViewVarious Option Settings Chapter 1 IntroductionOverview of OfficeServ Link Various Connections to PBX systemsThis page left blank intentionally OfficeServ Link Version 2.1 User GuideIntroductionPage Chapter 2 Installation of Link Preparation for installing LinkComputer System Requirements DCS Key Telephone RequirementsConfiguration Environment Figure 2.1 Typical configuration diagramOpenTSP OfficeServInstallation System Administration RequirementsPage OfficeServ Link Version 2.1 User GuideInstallation PageInstallationOfficeServ Link Version 2.1 User Guide OfficeServ Link Version 2.1 User GuideInstallation PageInstallationOfficeServ Link Version 2.1 User Guide Installing the Link License Post InstallationChecking the registered program group Chapter 3 OfficeServ Link Settings Executing OfficeServ LinkYES, the system booting runs the Link automatically PageConfiguration of Link Main Window Description of Link Main Windowy Link Status bar information Figure 3.3 Status BarCommunication Environment Setup Connection mode to telephone systemCommunication environment setup for SIM / Serial cable connections Communication Environment Setup for TCP/IP connectionsPrimary speed of serial communications for each telephone system DCS 180 SIM Type, 9600 BPSCommunication Environment Setup for user connection in standby Figure 3.5 Status View of Ports in UsePage Example of Environment SetupFigure 3.6 Example of TCP/IP connections Normal option Option SettingsRestriction for the currently connected users in number General message monitoring option settings Message Monitoring and Saving OptionMessage Auto Clear Option Automatic connection to PBX system at Link startupSMDR/ UCD message monitoring option settings Password Protection OptionFigure 3.11 Link indicator for message monitoring setting status Figure 3.9 General message monitoring programOfficeServ Call+ Function Support Option SMDR / UCD Message Exteranl Send OptionsLink State Message Display Option Switch Link Recovery Try Count Option Recovery Try Time Period OptionLink Display Language Option Figure 3.12 Language mode change alarm messageThis page left blank intentionally Link SettingsOfficeServ Link Version 2.1 User GuidePage Page Chapter 4 Using Link Check the configuration of the Phone SystemConnecting to a telephone system Telephone settings for a serial Link connectionFigure 4.1 Click on the CONNECT button Connecting PBX system after Setup of Communication EnvironmentFigure 4.2 Process of connection to telephone system Figure 4.4 Automatic recovery message after error event GeneralMessage.ico ErrorMessage.icoFigure 4.3 Connection success message Figure 4.5 1st recovery try failed and wait 1 minute Figure 4.6 recovery successOfficeServ Link Version 2.1 User GuideMessage Monitoring PageFigure 4.7 Selection of Disconnect button Disconnecting to the PBX system and userFigure 4.8 Disconnection process in progress Viewing Link state in Default mode Chapter 5 Link Operating State ViewIn case that a user is currently connected Chapter 6 Message Monitoring Running the Switch Message Monitor SCMonitor.exeCall processing message monitoring program Environment Setup Figure 6.2 Environment Setup of Switch Message Monitor ProgramFigure 6.3 Main window of Switch Message Monitor SMDR / UCD Message Monitoring Program Figure 6.4 Monitoring program showing system messagesRunning the SMDR / UCD Message Monitor SUMonitor.exe Environment SetupFigure 6.6 Setup of SMDR / UCD Message Monitor Environment Figure 6.5 Executing the SMDR / UCD Message MonitorMessage Monitor program were installed in values entered in the environment setup entries of LinkFigure 6.7 Main Window of SMDR / UCD Message Monitor Figure 6.8 Main window of SMDR / UCD Message Monitor Page Message MonitoringOfficeServ Link Version 2.1 User Guidename Installing Monitoring Program on other Computer Electronics\OfficeServ Link\Tools\MSGMonitor.exe”This page left blank intentionally Message MonitoringOfficeServ Link Version 2.1 User GuidePage Page Chapter 7 License Registration Running the License ToolsInstalling the License Figure 8.3 Paste the valid license keyOfficeServ Link Version 2.1 User Guide PageFigure 8.4 Link Shutdown Check Figure 8.5 License Registration NotificationFigure 8.8 How to check the License Status This page left blank intentionally OfficeServ Link Version 2.1 User GuidePage User Guide Samsung OfficeServ LinkInformation in this document is subject to change without notice Visit us at