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Samsung manual Message MonitoringOfficeServ Link Version 2.1 User Guide, Page, name

Models: Version 2.1

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Message MonitoringOfficeServ Link Version 2.1 User Guide

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Note	The save file option appends the message to the end of the existing file until you change the file
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Page 45

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Samsung manual Message MonitoringOfficeServ Link Version 2.1 User Guide, Page, name

Contents

Version June User GuideOfficeServ Link COPYRIGHT User GuideTRADEMARKS OfficeServ LinkPreface About This ManualConventions OfficeServ Link Version 2.1 User GuidePreface This page left blank intentionallyPage Preface Table of contentsTable of contents Chapter 2 Installation of LinkChapter 4 Using Link Table Of ContentsChapter 6 Message Monitoring Chapter 5 Link Operating State ViewChapter 1 Introduction Various Option SettingsOverview of OfficeServ Link Various Connections to PBX systemsOfficeServ Link Version 2.1 User GuideIntroduction This page left blank intentionallyPage Preparation for installing Link Chapter 2 Installation of LinkComputer System Requirements DCS Key Telephone RequirementsFigure 2.1 Typical configuration diagram Configuration EnvironmentOpenTSP OfficeServSystem Administration Requirements InstallationPage Page OfficeServ Link Version 2.1 User GuideInstallationInstallationOfficeServ Link Version 2.1 User Guide Page OfficeServ Link Version 2.1 User GuideInstallationInstallationOfficeServ Link Version 2.1 User Guide Post Installation Installing the Link LicenseChecking the registered program group Executing OfficeServ Link Chapter 3 OfficeServ Link SettingsYES, the system booting runs the Link automatically PageDescription of Link Main Window Configuration of Link Main WindowFigure 3.3 Status Bar y Link Status bar informationConnection mode to telephone system Communication Environment SetupCommunication Environment Setup for TCP/IP connections Communication environment setup for SIM / Serial cable connectionsPrimary speed of serial communications for each telephone system DCS 180 SIM Type, 9600 BPSFigure 3.5 Status View of Ports in Use Communication Environment Setup for user connection in standbyExample of Environment Setup PageFigure 3.6 Example of TCP/IP connections Option Settings Normal optionRestriction for the currently connected users in number Message Monitoring and Saving Option General message monitoring option settingsMessage Auto Clear Option Automatic connection to PBX system at Link startupPassword Protection Option SMDR/ UCD message monitoring option settingsFigure 3.11 Link indicator for message monitoring setting status Figure 3.9 General message monitoring programSMDR / UCD Message Exteranl Send Options OfficeServ Call+ Function Support OptionLink State Message Display Option Recovery Try Time Period Option Switch Link Recovery Try Count OptionLink Display Language Option Figure 3.12 Language mode change alarm messageLink SettingsOfficeServ Link Version 2.1 User Guide This page left blank intentionallyPage Page Check the configuration of the Phone System Chapter 4 Using LinkConnecting to a telephone system Telephone settings for a serial Link connectionConnecting PBX system after Setup of Communication Environment Figure 4.1 Click on the CONNECT buttonFigure 4.2 Process of connection to telephone system GeneralMessage.ico ErrorMessage.ico Figure 4.4 Automatic recovery message after error eventFigure 4.3 Connection success message Figure 4.6 recovery success Figure 4.5 1st recovery try failed and wait 1 minuteOfficeServ Link Version 2.1 User GuideMessage Monitoring PageDisconnecting to the PBX system and user Figure 4.7 Selection of Disconnect buttonFigure 4.8 Disconnection process in progress Chapter 5 Link Operating State View Viewing Link state in Default modeIn case that a user is currently connected Running the Switch Message Monitor SCMonitor.exe Chapter 6 Message MonitoringCall processing message monitoring program Figure 6.2 Environment Setup of Switch Message Monitor Program Environment SetupFigure 6.3 Main window of Switch Message Monitor Figure 6.4 Monitoring program showing system messages SMDR / UCD Message Monitoring ProgramEnvironment Setup Running the SMDR / UCD Message Monitor SUMonitor.exeFigure 6.6 Setup of SMDR / UCD Message Monitor Environment Figure 6.5 Executing the SMDR / UCD Message Monitorvalues entered in the environment setup entries of Link Message Monitor program were installed inFigure 6.7 Main Window of SMDR / UCD Message Monitor Figure 6.8 Main window of SMDR / UCD Message Monitor Message MonitoringOfficeServ Link Version 2.1 User Guide Pagename Electronics\OfficeServ Link\Tools\MSGMonitor.exe” Installing Monitoring Program on other ComputerMessage MonitoringOfficeServ Link Version 2.1 User Guide This page left blank intentionallyPage Page Running the License Tools Chapter 7 License RegistrationFigure 8.3 Paste the valid license key Installing the LicensePage OfficeServ Link Version 2.1 User GuideFigure 8.4 Link Shutdown Check Figure 8.5 License Registration NotificationFigure 8.8 How to check the License Status OfficeServ Link Version 2.1 User Guide This page left blank intentionallyPage Samsung OfficeServ Link User GuideInformation in this document is subject to change without notice Visit us at